Bank of the Southwest is headquartered in Roswell and is the 27th largest bank in the state of New Mexico. It is also the 3,253rd largest bank in the nation. It was established in 1930 and as of December of 2019, it had grown to 82 employees at 13 locations. Bank of the Southwest has a B+ health rating.
I've been a customer since 2003 and I have never had a problem. Brent is able to help me at any time I have an issue understanding my statement. I've also dealt with Lawrence for my loan, and he was always upfront with everything. I have an auto loan presently and a checking account.
Would I bank with someone else? I don't like being treated like a number, and this bank cares about its customers.
I have been customer with Bank of SW for more than 2 years. They are very unprofessional and make lots of mistakes that it feels scary to keep my account with them. They don't care to keep you as a customer and I even talked to someone who called herself senior VP of the bank who recommended me to take my 50,000 dolllars some where else because she couldn't take exceptions. They sent you an email and every month apparently you have to pay attention to when the period ends it can be 26 or 31 of the month or thursday or friday. Weired way of doing business. I enjoyed the bank viisit but now that I had to resolve a conflict with a nonsense person I think I am done with them.breaks for their mistakes and they couldn't do the same. I have given them so many What a horrible experience.
I drove 3 hrs to Roswell to open a True Checking account and I was denied. The vice president said that since they are a community bank, they only serve people in their community. I wish they told me that when I was inquiring over the phone. So I went to First American Bank (community bank) across the street and opened a rewards checking for 5%. Bank of Southwest has no clue in banking business.
|FDIC Certificate #||2247|
|Return on Assets - YTD||1.37%|
|Return on Equity - YTD||14.69%|
|Annual Interest Income||$9.6MM|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$157.2MM$148.1MM|
|Loans||Q4 2019vs Q4 2018||$127.5MM$126.5MM|
|Deposits||Q4 2019vs Q4 2018||$138.0MM$124.0MM|
|Equity Capital||Q4 2019vs Q4 2018||$14.3MM$14.3MM|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$1.3MM$1.2MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$318.00K$295.00K|
|Real Estate Owned||Q4 2019vs Q4 2018||$1.6MM$1.7MM|
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