BankUnited


Overview / Commentary
877-779-2265
14817 Oak Lane
Miami Lakes, FL 33016

BankUnited is a publicly traded bank listed on the NYSE (Symbol:BKU). It is involved in a wide range of banking activities that focus on the business, consumer, and commercial needs of the coastal regions of the state of Florida.

On its personal banking side, BankUnited offers deposit accounts and loans. Checking accounts all include a debit/ATM card, free online banking and Bill Pay, free direct deposit, and telephone banking. The bank offers several different Savings and Money Market accounts that differ by minimum opening deposit and daily balance requirements. BankUnited also makes Certificates of Deposit available that function as time deposits that vary in terms from 12 to 36 months. The bank’s CDs have been featured repeatedly in the past on DepositAccounts.com. BankUnited also offers private banking services to corporate entities and individuals looking for guidance on and access to things like insurance and investment planning. On its business banking side, the bank makes similar deposit accounts available.

BankUnited online banking provides customers with the ability to manage multiple accounts at the bank, pay monthly bills, track expenses by category, and transfer funds between BankUnited accounts. The bank has also released a mobile app to make banking on the go convenient for customers on smartphone or tablet devices.

BankUnited was founded in 2009 and is headquartered just outside Miami in Coral Gables, Florida. It operates through multiple branches located predominantly in the Florida region.

Related Posts

New Rate On Your Online Money Market Account - 3/3/2020

New rate on your Online Money Market Account Dear DANIEL, We’re writing to let you know that effective March 4, 2020, the rate on your BankUnitedDirect Online Money Market Account will be adjusted down to 1.75% from 2.00% Annual Percentage Yield (APY)*. At BankUnited, our goal is to provide competitive rates and exceptional service to our customers. The rate on your Online Money Market Account is variable, which means it is subject to change and is influenced by a variety of factors, including the Fed funds rate and the competitive environment. Please rest assured that even with this change, we will continue to grow your money at a competitive rate. Thanks for being our customer. If you have any questions regarding this notice, please call the BankUnitedDirect Client Care Center at (844) 365-5720, Monday through Friday, 8 am – 8 pm ET and Saturday, 9 am – 2 pm ET. You may also send us an email at [email protected]

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9/16/16 - BankUnited (FL/NYC) Adds 9-Month Special CD
9/14/16 - Expired - 9 Month CD Special At 1.2%; Have To Open At A Branch
8/8/16 - Pretty Good 14-Month CD At Bankunited In Florida
10/8/15 - BankUnited (FL) Introduces Vertical Rewards Checking Account
9/22/15 - Bankunited Offering 1.05% APY Checking Account: "Vertical Rewards Checking"
8/27/12 - New-Branch 6-Month CD Special At Central Florida Branch Of BankUnited
1/19/12 - Florida's Second-Largest Bank, BankUnited, Decides To End Plans To Sell Itself
11/3/11 - Special 1-Year CD Rate at BankUnited in South Florida
2/25/10 - 3.25% 4-Year CD at BankUnited in Florida - Available Nationwide
10/3/09 - BankUnited Raises Online Savings Account Yield
9/2/09 - 2.37% 18-Month CD at BankUnited in Florida - Available Nationwide
6/26/09 - 2.75% 24-Month CD at BankUnited in FL - Nationally Available
5/24/09 - Rare Thursday Bank Closure - BankUnited, FSB
3/28/09 - 4.40% 7-Month CD at BankUnited in Florida - Nationally Available
9/19/08 - 4.80% 13-Month CD at BankUnited in Florida
8/29/08 - Update on BankUnited's 5.35% Savings Account
8/23/08 - 4.35% 12-Month CD at BankUnited
8/23/08 - 4.60% 15-Month CD at a Florida Bank (BankUnited)
7/10/08 - 4.00% 9-Month / 4.00% 12-Month CD at BankUnited
4/12/08 - 3.75% 36-Month CD at BankUnited - Nationally Available
10/7/06 - BankUnited Raises Savings Account Rate to 5.35%
6/23/06 - Updated Info on BankUnited's 5.25% Savings Account
6/22/06 - 5.25% Internet Savings Account at BankUnited
5/22/06 - Updated Info on 5% Savings Account from BankUnited
5/20/06 - 5.00% Online Savings Account at BankUnited
4/15/06 - BankUnited Internet Offerings: 4.75% Savings / 5.25% 12-month CD

Great Bank

Posted by: |

I have been a client of BankUnited for 14 years. Maybe I am the exception, but I have only had great service. I don't understand all this negativity. Tellers have been friendly, monthly statements on my two act.s are accurate, checks have been comped, local branch just a couple blocks from my home in Ft Lauderdale so convenient, a great local banking experience, This from someone who worked for
both Chase and Citibank. And forget about Wells Fargo and Bank of America!

Bad Customer Service

Posted by: |

Let me preface this with stating that I'm awful at managing the multiple accounts I have with various banks. I initially moved some money here because the interest earned was higher than others advertised. However when I moved some out to handle some business expenses, I had fallen literally .6% of my initial deposit below the threshold for maintenance fees.

I hadn't realized it until a few months had passed so I called in to see if they would work with me to reclaim the fees and I could immediately bring my account balance to whatever balance they needed. They were not willing to be flexible in this case because "this was not a bank error."

I've worked with plenty of banks that have better customer service in relation to these annoying fees especially when they happen from an honest miscalculation on my part from moving money around. So yeah, closed my account, leaving a negative review, taking my business elsewhere.

If by chance someone at bankunited sees this and wants to credit back my $45 bucks, I'll rescind the review and gladly be willing to repoen an account and continue doing business with them. See? It's not hard to be flexible.

SOMETHING SMELLS FISHY At Sarasota Branch

Posted by: |

In February of 2020, our CD at Bank United came due. Rather than roll it over, we went to the bank and spoke with a bank representative. In that the CD rates were lower than their 6 month promotional money market rate of 1.75%, we opted to deposit the entire amount of the CD in the money market account, being assured we could do so at the promo rate. In March, another CD from a different institution came due and we went back to Bank United. We were told that these funds could also be added to our promotional money market account at the same rate. It would take a phone call for approval but it should be no problem in that it had been done for many other customers. We made the deposit and later verified on our online banking account that all of our funds were now in the 6 Month Promotional Money Market Account. However, due to the distraction of the pandemic, we failed to verify the rate of interest being accrued on our monthly statements. In June, we discovered that this account (of over $68,000) from the very start was only earning .036% interest and was now only earning 0.1% interest. When we brought this error to Bank United's attention, we were advised that we had made the mistake of not notifying them of it sooner. They agreed to pay a "courtesy payment" of two months at the promo rate but said our account would now accrue interest at the 0.1% rate. They also attempted to shift blame onto us by saying that we had been uncertain as to what we wanted to do with this money (NOT TRUE) and that they were doing us a favor. Needless to say, this was either a gross error on their part or they are running some type of scam on senior citizens. Therefore, we have closed our account with them. Be forewarned.

Bad Experience

Posted by: |

Opened a money market account after some delay and frustration it was OKed on 1/30/20 at 2.00%. A few weeks later it was reduced to 1.75%, and a few weeks later reduced again to 1.4%. This an outright scam, now I have to wait the 180 days from the opening date to close the account. Hopefully I will be able to recover my money without additional problems.

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Health
A

Data as of Q3 2020

Capitalization grade does not factor in PPP loans and the use of the PPP Liquidity Facility.
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #58979
Year Established2009
Employees1457
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.51%
Return on Equity - YTD5.73%
Annual Interest Income$815.0MM
Assets and Liabilities
AssetsQ3 2020vs Q3 2019$34.90B$32.87B
LoansQ3 2020vs Q3 2019$23.51B$22.79B
DepositsQ3 2020vs Q3 2019$26.97B$24.23B
Equity CapitalQ3 2020vs Q3 2019$3.16B$3.06B
Loan Loss AllowanceQ3 2020vs Q3 2019$274.1MM$108.5MM
Unbacked Noncurrent LoansQ3 2020vs Q3 2019$149.0MM$95.0MM
Real Estate OwnedQ3 2020vs Q3 2019$3.1MM$4.4MM
Rates
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BankUnited Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%-$250kVertical Rewards Checking - First 90 Days
0.35%-$250kVertical Rewards Elite Checking- After first 90 Days w/ Direct Deposit and 7+ Qualifiers
0.35%-$250kVertical Rewards Elite Checking- After first 90 Days w/ Direct Deposit and 4-6 Qualifiers
0.20%-$250kVertical Rewards Elite Checking- After first 90 Days w/ Direct Deposit and 1-3 Qualifiers

BankUnited CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.25%$1k-12 Month CD Special
0.15%$1k-9 Month CD
0.10%$1k-24 Month CD
0.10%$1k-18 Month CD
0.10%$1k-36 Month CD
0.05%$1k-6 Month CD
Locations

Availability

Miami Area

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The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.