BankUnited is a publicly traded bank listed on the NYSE (Symbol:BKU). It is involved in a wide range of banking activities that focus on the business, consumer, and commercial needs of the coastal regions of the state of Florida.
On its personal banking side, BankUnited offers deposit accounts and loans. Checking accounts all include a debit/ATM card, free online banking and Bill Pay, free direct deposit, and telephone banking. The bank offers several different Savings and Money Market accounts that differ by minimum opening deposit and daily balance requirements. BankUnited also makes Certificates of Deposit available that function as time deposits that vary in terms from 12 to 36 months. The bank’s CDs have been featured repeatedly in the past on DepositAccounts.com. BankUnited also offers private banking services to corporate entities and individuals looking for guidance on and access to things like insurance and investment planning. On its business banking side, the bank makes similar deposit accounts available.
BankUnited online banking provides customers with the ability to manage multiple accounts at the bank, pay monthly bills, track expenses by category, and transfer funds between BankUnited accounts. The bank has also released a mobile app to make banking on the go convenient for customers on smartphone or tablet devices.
BankUnited was founded in 2009 and is headquartered just outside Miami in Coral Gables, Florida. It operates through multiple branches located predominantly in the Florida region.
I have been a client of BankUnited for 14 years. Maybe I am the exception, but I have only had great service. I don't understand all this negativity. Tellers have been friendly, monthly statements on my two act.s are accurate, checks have been comped, local branch just a couple blocks from my home in Ft Lauderdale so convenient, a great local banking experience, This from someone who worked for
both Chase and Citibank. And forget about Wells Fargo and Bank of America!
Let me preface this with stating that I'm awful at managing the multiple accounts I have with various banks. I initially moved some money here because the interest earned was higher than others advertised. However when I moved some out to handle some business expenses, I had fallen literally .6% of my initial deposit below the threshold for maintenance fees.
I hadn't realized it until a few months had passed so I called in to see if they would work with me to reclaim the fees and I could immediately bring my account balance to whatever balance they needed. They were not willing to be flexible in this case because "this was not a bank error."
I've worked with plenty of banks that have better customer service in relation to these annoying fees especially when they happen from an honest miscalculation on my part from moving money around. So yeah, closed my account, leaving a negative review, taking my business elsewhere.
If by chance someone at bankunited sees this and wants to credit back my $45 bucks, I'll rescind the review and gladly be willing to repoen an account and continue doing business with them. See? It's not hard to be flexible.
|FDIC Certificate #||58979|
|Return on Assets - YTD||0.75%|
|Return on Equity - YTD||9.44%|
|Annual Interest Income||$902.2MM|
|Assets and Liabilities|
|Assets||Q2 2023vs Q2 2022||$35.78B$36.43B|
|Loans||Q2 2023vs Q2 2022||$24.46B$23.98B|
|Deposits||Q2 2023vs Q2 2022||$26.07B$28.64B|
|Equity Capital||Q2 2023vs Q2 2022||$2.98B$2.98B|
|Loan Loss Allowance||Q2 2023vs Q2 2022||$166.8MM$130.2MM|
|Unbacked Noncurrent Loans||Q2 2023vs Q2 2022||$79.8MM$101.8MM|
|Real Estate Owned||Q2 2023vs Q2 2022||$2.1MM$1.5MM|
Rates for BankUnited are currently being reviewed.