Bay State Savings Bank

Overview / Commentary
28 Franklin Street
Worcester, MA 01608

Bay State Savings Bank is headquartered in Worcester and is the 77th largest bank in the state of Massachusetts. It is also the 1,706th largest bank in the nation. It was established in 1895 and as of June of 2022, it had grown to 77 employees at 7 locations. Bay State Savings Bank has an A health rating.

Reviews (5)

Mortgage Department .....Mark Sanguinetti

In general, I find loan originators and loan officers have "can't do" attitudes and are far too cautious and require hours of chasing paper work. After some attempts to refinance my mortgage on my home and getting no where, I finally spoke with Mark Sanguinetti at Bay State Bank in Worcester, MA. We had conversation before I started the paper work and came up with an understanding of what was expected of me. His words were upheld with no " I need one more thing" routine. He is a man of his word with no nonsense. You can find him at 1-800-244-8161 and is readily available to contact without first going to voice mail.
I give Mark five stars.

No Longer Nationwide

I love this bank but they are no longer offering their accounts to people who live out of the area. Very disappointing!

Smile Worcester County Commercial Money Market

Posted by: |

Unfortunately I called and tried to open a Smile Worcester County Commercial Money Market, but the bank requires business customers to open the account in-person at a bank branch. As I live out of state it's not a feasible option for me to visit a local bank branch :-\

Consumer accounts can be opened online however.

False Advertising

Posted by: |

"we take banking personally" is their motto and it is a lie. This bank is as greedy as the rest, but pretends not to be. Mediocre customer service by phone. Mediocre service on location. Their lines don't always work correctly by phone leaving you unable to contact them during business hours. In person, they ignore the personal touch that they claim they have. If you're going to hand over your money to a greedy establishment, I suggest bringing it to a bank that doesn't pretend to care about you. At least you know you're screwed before it's too late. Bay State let's your guard down, then steals money. Do not open an account there. Maybe they do loans alright, but I wouldn't know and I won't find out. Pathetic bank.

48 Month CD Capped At 10K

Posted by: |

Tried to open acct on line at Bay State Saving Bank and something popped up that I could not open that CD for more than $10K. Nowhere on their web site did they reveal this in advance


Health Grade Components

FDIC Certificate #90311
Year Established1895
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.38%
Return on Equity - YTD4.3%
Annual Interest Income$8.0MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$512.6MM$486.3MM
LoansQ2 2022vs Q2 2021$394.8MM$391.2MM
DepositsQ2 2022vs Q2 2021$460.0MM$426.2MM
Equity CapitalQ2 2022vs Q2 2021$44.3MM$44.1MM
Loan Loss AllowanceQ2 2022vs Q2 2021$4.5MM$5.6MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$1.8MM$6.1MM
Real Estate OwnedQ2 2022vs Q2 2021$0$170.00K

Rates for Bay State Savings Bank are currently being reviewed.


Bay State Savings Bank Locations
Minuteman Plaza Branch123 Auburn StreetAuburn, MA 01501
Mill Street Branch275 Mill StreetWorcester, MA 01602
Bay State Savings Bank28 Franklin StWorcester, MA 01608
Burncoat Street Branch374-378 Burncoat StreetWorcester, MA 01606
Holden Branch628 Main StreetHolden, MA 01520
Grafton Street Branch799 Grafton StreeetWorcester, MA 01608
Auburn High School Branch99 Auburn StreetAuburn, MA 01501

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