Bayport Credit Union is headquartered in Newport News and is the 9th largest credit union in the state of Virginia. It is also the 174th largest credit union in the nation. It was established in 1928 and as of December of 2024, it had grown to 480 employees and 154,711 members at 30 locations. Bayport Credit Union's money market rates are 9X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in Bayport Credit Union is open to those who live, work, volunteer, attend school, or worship in the following: (1) the cities of Chesapeake, Franklin, Hampton, Newport News, Norfolk, Poqouson, Portsmouth, Suffolk, Virginia Beach, or Williamsburg in Virginia; (2) the counties of Gloucester, Isle of Wight, James City, Mathews, Southampton, Surry, or York in Virginia or the counties of Currituck or Gates in North Carolina. Also available to join are immediate family and household members.
See current membership details
Evil And Unethical Collection
First and foremost I've come in contact with some mean people in my life but Bayport takes the cake. I've never been talked to as if I were the bottom of a person's shoe. I was late on one car payment and called to let the rep know, you would've thought I stole something out of their purse. These women were nasty and insulting. They reported me to the credit bureau, froze my account, and debit card. and created a hardship!!! Over 1 payment!!! I pray nothing ever happens to any of them. I truly do. I pray they never go through any hardships or ever have illness, experience domestic violence, or anything that may turn their lives upside down. Life happens and sometimes you have no control over the when, why, where or how. I pray they have someone as kind as Stacey but I pray Stacey keeps her head and virtue. It's easy to laugh and mock people when you get around others or you've had hard day, but one thing for certain you can be humbled. In these days you have to understand trouble and hard times are never far, just pray you have the strength to get through them!!! Bayport is not the bank for real people or real problems. They really need to train their representatives on emotional intelligence, empathy, problem solving, compassion, and people skills!!! It's ok to be human and to feel!! Crazy..1 payment. Sad times.
Poor Customer Service
This credit union has a horrible customer service. They just want your money without regard for your financial well being. Their poor customer service was designed such that they will make money from you. When it became clear to me that this is the case, I closed my bank accounts.
They Take Out Then Later Add Deductions When You Thought It Had Already Cleared Your Acct.
Funny how this bank shows a deduction, then days later takes it away. Then surprise it shows up again week later. How can a person balance their account when they put a deduction in then take it away later only to put it back again to mix up your balance. Funny how it happens in over night often always causing me an overdraft fee
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 61330 |
| Year Chartered | 1928 |
| Employees | 480 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.65% |
| Return on Equity - YTD | 7.08% |
| Annual Interest Income | $143.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $2.62B$2.44B |
| Loans | Q4 2024vs Q4 2023 | $2.05B$1.81B |
| Deposits | Q4 2024vs Q4 2023 | $2.19B$2.07B |
| Equity Capital | Q4 2024vs Q4 2023 | $244.3MM$227.8MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $42.1MM$41MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $18.3MM$16.3MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$0 |
