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800-773-5601
24 North Street
Pittsfield, MA 01201

Berkshire Bank is headquartered in Pittsfield and is the 3rd largest bank in the state of Massachusetts. It is also the 131st largest bank in the nation. It was established in 1846 and as of June of 2017, it had grown to 1,691 employees at 99 locations. Berkshire Bank has an A+ health rating.

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MMA, CD And Checking Promotions At Berkshire Bank [NY, MA, CT, VT] - 4/6/2017

Money Market Special: 1.25% apy for $25k to $1m guaranteed for the first 6 months CD Specials: 2.40% apy 5-year 1.90% apy 37-month 1.40% apy 20-month $1,000 minimum You may make unlimited deposits of $250 or more into your CD for the first six months during each term of the CD Checking account required for the MMA and CD specials http://www.berkshirebank.com/contact-us/rates/cd-and-money-market-specials/capital-district-central-ny $100 Checking Account Bonus http://www.berkshirebank.com/contact-us/welcome-first-choice/customer-appreciation

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Reviews (4)

Great community bank

This is great local bank. I'm very thankful that they are close to my home. More importantly, I appreciate that they offer truly free checking. I switched one of my small accounts to them after the bank I have for my larger loans decided to start charging unless you could keep a minimum average balance. They were also exceedingly helpful and efficient whenever I've had some trouble- PIN problems, card issues or when my account was compromised. Though I wasn't able to figure out who was to blame or how the compromise came about (it could have been clerical error and not malicious) the employees of Berkshire were very kind and quick about reversing the charges, giving me my money back and setting me up with a new account. They took a lot of the frustration out of a stressful situation.

Great for the local community

Berkshire Bank is a sponsor of many community events and really participates in making the communities they serve better places. They provide scholarships to high schoolers and sponsorships to many charity events. The customer service is fantastic and I am always greeted with a smile and a friendly hello. It feels as though the bank wants to work with you instead of you just being a regular customer. The fees and interest rates are also reasonable, given that this is a smaller regional bank. I think that their web interface could be improved because it isn't as competitive as with the national banks and that is understandable given its size. However, I would be more inclined to bank somewhere larger only because the larger banks have easier access electronically.

Not The Best Option

Posted by: Yoshi | Apr 25, 2016

I tried this bank briefly as it was convenient to my hometown and allowed me to start a savings account for while I was working around my hometown. The fees are minimal, which is good, but I found the services lacking and the amount of financial information to be severely lacking. They have no consultation services and no workshops to help new bank patrons make smart decisions about their money. I also find their dividend payouts to be minimal compared to the competition, and their debit card fees and international fees to be somewhat exorbitant, which I guess makes sense for a small county bank. All the same, I did not find enough reasons to hold an account with this bank and fled to a competitor.

Behind The Times

Posted by: sky613 | Nov 26, 2016

You cannot add your checking account to their website so that you can make payments. I have never heard of this. National Grid, National Fuel, Internet & Cable providers all have the capabilities of allowing you to add your checking account to their website to pay your bill. The only way to pay a Berkshire loan is mail a check or Bill Pay on you personal bank's website. Now that takes 2 days to get to Bekshire & you might get charged a late fee if it doesn't reach them. Even though you may have sent the Bill Pay on the last day of it not being late



Health
A+

Health Grade Components

Overall
FDIC Certificate #23621
Year Established1846
Employees1691
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.74%
Return on Equity - YTD6.39%
Annual Interest Income$164.4MM
Assets and Liabilities
AssetsQ2 2017vs Q2 2016$9.58B$8.01B
LoansQ2 2017vs Q2 2016$6.96B$5.98B
DepositsQ2 2017vs Q2 2016$6.89B$5.71B
Equity CapitalQ2 2017vs Q2 2016$1.11B$904.8MM
Loan Loss AllowanceQ2 2017vs Q2 2016$47.4MM$41.4MM
Unbacked Noncurrent LoansQ2 2017vs Q2 2016$31.0MM$24.4MM
Real Estate OwnedQ2 2017vs Q2 2016$601.00K$1.1MM
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Boston Area

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