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Blue Eagle Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
2.35%5-year CD5 Year Certificate
1.00%1-year CD1 Year Certificate
0.20%SavingsSavings Account

Overview / Commentary
540-342-3429
419 Rutherford Ave NE
Roanoke, VA 24022

Blue Eagle Credit Union is headquartered in Roanoke and is the 40th largest credit union in the state of Virginia. It is also the 1,237th largest credit union in the nation. It was established in 1948 and as of December of 2017, it had grown to 65 employees and 16,040 members at 6 locations. Blue Eagle Credit Union's money market rates are 59% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Blue Eagle CU is open to the residents, active employees, community service volunteers, registered students, and church members in the site listed towns, cities, and counties of Virginia. Membership eligibility also extends to include the direct family members and household occupants of current CU members, as well as the widows/widowers of deceased members. A full detailed list of CU qualified areas and eligible locations can be found on the Blue Eagle CU website.
See current membership details

Reviews (3)

Needs Improvement

Posted by: Ringaaskar | Apr 4, 2017

I have been a member here for almost 17 years.
They were fine at first.. then they became Blue Eagle Credit Union and now its all crap.. here are a couple of the highlights.
Number 1 - if your card gets blocked for any reason OUTSIDE of business hours, there is nothing that can be done until the following business day... if its a Friday then you have to wait till Monday. Unacceptable. 6 pm on a Friday night and I cant touch my money until Monday...
Number 2 - I have my car loan here... 5 days before the payment was due they took the amount out of my savings. I don't have auto payments activated.
Number 3 - my credit card. I can't see any type of statement from my credit card with my online banking. Nothing. I have to go into the bank
Number 4 - a couple years ago one of the employees, apparently, called "me" and got permission to make a change to my account. once it was discovered that they had talked about my account to some unknown person they DID fix the change.. however would not waive the fees resulting from this issue.

Usually the employees are nice so i'll give them that, and the fees are pretty reasonable... but this is just pathetic... Looking for a new bank

Blue Eagle Is Horrible

I have been banking here since July of 2016 and have had my card declined several times when I had enough available balance to cover my purchases. Also there is no actual customer service after hours, they use a third party company that offers absolutely no help. Even the day after my direct deposit hits my account I am unable to use my card or an atm. I have switched to member one now and I am much happier!

This Needs To Be Fixed!

I have been banking with what used to be Roanoke Postal Employee Federal Credit Union since I was 14 years old. Back then the bank was like family...then they switched to Blue Eagle Credit Union and it hasn't been the same. Most recently I decided to finance a new car with them upon approval they mailed out a $23k check via regular mail (who mails out a check for that amount regular mail)?!?!? The next day I went to the dealership and they offered me a better deal if I financed through them. I decided to take the deal assuming the check had been overnighted and when received it could simply be overnighted back to their office. I was so wrong! Now 10 days later the check still has not come in the mail. I called Blue Eagle to try to put a stop payment on the check and they have refused stating that I would be responsible for any interest that accrues. When I asked them why they didn't send the check certified they indicated they would refuse to pay for such an expense. I told her that it should be an option to offer customers for instances such as this. Now due to their incompetence and/or greediness I am responsible for any interest that accrues?!? After 23 years with this bank I am sorry to say I am done! UNACCEPTABLE!!!



Health

Health Grade Components

Overall
NCUA #68629
Year Chartered1948
Employees65
Primary Regulator
Profit Margin
Return on Assets - YTD0.32%
Return on Equity - YTD2.91%
Annual Interest Income$6.7MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$151.4MM$145.9MM
LoansQ4 2017vs Q4 2016$104.8MM$99.4MM
DepositsQ4 2017vs Q4 2016$129.7MM$128.2MM
Equity CapitalQ4 2017vs Q4 2016$16.5MM$16.5MM
Loan Loss AllowanceQ4 2017vs Q4 2016$1.1MM$785.00K
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$445.00K$666.00K
Real Estate OwnedQ4 2017vs Q4 2016$17.00K$17.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Blue Eagle Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%$100-Savings Account
0.20%--Clubs Account
0.20%--IRA Savings Account

Blue Eagle Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.70%*$100k*-Money Market Savings
OTHER TIERS: 0.20% $100 - $25k | 0.45% $25k - $50k | 0.55% $50k - $100k

Blue Eagle Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.35%$500-3 Year Certificate
2.35%$500-4 Year Certificate
2.35%$500-5 Year Certificate
1.50%$500-2 Year Certificate
1.00%$500-1 Year Certificate

Blue Eagle Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.35%$500-3 Year IRA Certificate
2.35%$500-4 Year IRA Certificate
2.35%$500-5 Year IRA Certificate
1.50%$500-2 Year IRA Certificate
1.00%$500-1 Year IRA Certificate
Locations


Blue Eagle Credit Union Locations
Branch Office419 Rutherford Ave NERoanoke, VA 24022
Branch Office2121 Electric RdRoanoke, VA 24018
Branch Office3300 Odd Fellows RdLynchburg, VA 24506
Branch Office1430 Hershberger Rd NWRoanoke, VA 24012-2226
Branch Office7208A Williamson RdRoanoke, VA 24019
Branch Office1210 Greenview DrLynchburg, VA 24502

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