At Boiling Springs Savings Bank, they believe that true community banking means providing their customers with the best solutions to their financial needs through superior personal and professional service provided by a staff of dedicated people. It also means being a part of the community. They strive to support their communities by making a positive impact on the organizations and neighborhoods within their market.
WARNING--DO NOT BANK HERE !!
Not unless you love being treated VERY poorly!
I agree 100% from the previous reviewer, their customer service is THE WORST!
I applied for a loan... They LOST the first set of papers!!
Applying for the loan there was NOTHING in the paperwork stating that I had to open a saving account to get the funding (is that even legal?)
Here are the kickers..
Originally THEY TOLD ME THEY DON'T TRANSFER DOCUMENTS BETWEEN DEPARTMENTS! So they expected me to make copied of everything to open the account..
When I asked for a check, DENIED - for verification and 'fraud' prevention. GET THIS.. when the funding came through - THE BANK CLOSED MY ACCOUNT AND MAILED ME A CHECK! WHY THEY COULDN"T DO THAT WHEN I ASKED IS BEYOND ME !
TRUST ME - You will be so much happier with another bank - YOU'VE BEEN WARNED!
Absolute Disaster Of A Bank
Their customer service, their attitude, completely disorganized, they lie to you about what they offer. I got a loan from them and it was worst process ever. If you can find another bank, any thing is better than them.
NO STAR RATING
I went to Boiling Springs last year to close out a CD that was set up almost 20 yrs ago when my great-grandmother passed away. Since it was the last day of the period allowed, and we did not have a passbook, we were told that we could close the account and pay $10 for the account not having a passbook or they would put a note in the system and next year we would not have any problems. Well, guess what....
Passbooks were not issued because of how the account was opened and when I went to get the money this year, again same issue with the passbooks. The only note put on the account last year was that we came to take it out of a dormant state. They will not let me close the account without a passbook and are going to charge me $10 because I "lost" a passbook that was never issued! First off, to charge me a $10 fee for a passbook is ABSURD and then to make me have one to close the account is even more ridiculous! THIS BANK IS CRAP. I have 4 other accounts in this bank and they are all being closed.
Do yourself a favor, find another bank before they find some reason to charge you for ridiculous things.
My Rating For This Bank Is A Zero
My rating for this bank is a zero. I approached the mortgage department asking for a reprieve for 2 months because I have a seasonal business. I paid my mortage promptly for 15 years but had a rough patch. They treated me like shit and were anxious to trash my credit. They keep sending me late fees for a balance of $3,000. Go to Wachovia in Rutherford and ask for Lina. This is the best bank and they care about their customers. Boiling Springs Savings Bank rates a zero in my book. I will tell all my friends.
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 30052 |
| Year Established | 1939 |
| Employees | 168 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.95% |
| Return on Equity - YTD | -8.68% |
| Annual Interest Income | $62.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $1.95B$1.84B |
| Loans | Q4 2020vs Q4 2019 | $1.27B$1.41B |
| Deposits | Q4 2020vs Q4 2019 | $1.37B$1.31B |
| Equity Capital | Q4 2020vs Q4 2019 | $205.2MM$224.0MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $17.0MM$14.5MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $13.0MM$5.0MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $384.00K$1.2MM |