BluPeak Credit Union is headquartered in San Diego and is the 52nd largest credit union in the state of California. It is also the 358th largest credit union in the nation. It was established in 1936 and as of December of 2022, it had grown to 146 employees and 50,048 members at 7 locations. BluPeak Credit Union has a B+ health rating.
Membership in USE Credit Union is open to the following: (1) those who reside, worship, or work in Alameda, San Diego, Sacramento, Yolo, or Santa Clara counties in California; (2) employees or retirees of the State of California; (3) employees, retirees, students or Alumni of the University of California and California State University system. (A full list of requirements is posted in the credit union's online account opening process)
See current membership details
I joined this Credit Union shortly after I graduated from University of California San Diego. They have always treated me with courtesy and respect. My one complaint is that several times over the course of the years, they have send me mailed advertisements. I have emailed, called, written and even gone into the branch. I cannot seem to get them to stop this practice. Like other banks, the transaction time between requesting an online check and the delivery of that check to the payee is so long it is almost unexplainable. The statements are easy to read and customer service is great overall.
Over the course of my 20+ years with the credit union, I have had two 2nd mortgages, personal loans, Visa debit cards, family bank accounts, savings accounts, etc. So I can speak with authority that their products and customer service are superlative. I rarely go into a branch office - but can transact business via phone, mail, internet and the many ATMS (Star) scattered around town. I love the convenience of internet banking, you can do bank reconciliations and transfers very quickly. I love the fact that I always get a live person on the phone who actually resolves my issues right then and there.
USE CU has convenient full-service and ATM locations onsite at University of California campuses and other major employers that USE serves. I don’t use the full-service location often, but it is nice to have nearby. A big plus is the free (for just 15 minutes) parking next to the branch on the University of California, San Diego campus. Free parking just doesn’t exist on a UC campus!
I’m satisfied overall, but can only rate this CU average, because of my dissatisfaction with the online banking experience and the ATM experience. Unfortunately, the web site and the ATMs are what I use most often to conduct business with USE CU.
The ATMs are my biggest source of dissatisfaction, for the following reasons:
--Users have to select a language every time I access the ATM, even though the language preference of a customer is very unlikely to change over time
--The ATM allows only 1 transaction at a time. After completing any transaction (even an on-screen account balance), you have to end your session, reinsert your ATM card, and log in again. Aside from the tremendous nuisance (a typical stop might include viewing a balance, depositing a check, transferring funds from savings to checking, and withdrawing cash) involved, I believe that the need to enter a PIN multiple times greatly increases the risk that someone watching can learn my PIN.
The online banking is just so-so. Navigation involves too many steps in many cases. Also, there is often some service or another that the CU seems to be pressing on its customers.
The absolute worst bank ever!!! They constantly put my money in other people's accounts and deposited less then the amounts that I deposited constantly!! When I complained I got the worst customer service that you have ever seen in your whole entire life. Everyone is extremely rude especially corporate!!! Save yourself the living hell of being at this Bank!!! Run, run as fast as you can to get away from this horrible horrible bank!!!! They will make your life a living hell and ruin you financially while losing your money!!!
|Return on Assets - YTD||0.27%|
|Return on Equity - YTD||4.23%|
|Annual Interest Income||$37.5MM|
|Assets and Liabilities|
|Assets||Q4 2022vs Q4 2021||$1.24B$1.26B|
|Loans||Q4 2022vs Q4 2021||$859.0MM$751.3MM|
|Deposits||Q4 2022vs Q4 2021||$1.10B$1.14B|
|Equity Capital||Q4 2022vs Q4 2021||$77.6MM$102.4MM|
|Loan Loss Allowance||Q4 2022vs Q4 2021||$4.8MM$4.3MM|
|Unbacked Noncurrent Loans||Q4 2022vs Q4 2021||$268.00K$978.00K|
|Real Estate Owned||Q4 2022vs Q4 2021||$0$0|
Rates for BluPeak Credit Union are currently being reviewed.
|BluPeak Credit Union Locations|
|Branch Office||10175 Rancho Carmel Dr||San Diego, CA 92128|
|Branch Office||3100 Gilman Dr||La Jolla, CA 92093-5000|
|Branch Office||200 B St||Davis, CA 95616|
|Branch Office||2350 Shattuck Ave||Berkeley, CA 94704|
|Corporate Office||10120 Pacific Heights Blvd Ste 100||San Diego, CA 92121-4205|
|Branch Office||8216 Parkway Dr||La Mesa, CA 91942|
|Branch Office||1652 Camino Del Rio N||San Diego, CA 92108|