Boeing Employees Credit Union (BECU) is headquartered in Tukwila and is the largest credit union in the state of Washington. It is also the 5th largest credit union in the nation. It was established in 1935 and as of December of 2024, it had grown to 3,131 employees and 1,514,773 members at 64 locations. Boeing Employees Credit Union (BECU)'s money market rates are 3X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in BECU is open to anyone through membership in GoWest Foundation ($20 membership fee). Membership is also open to the following: 1) those who live in the state of Washington; 2) those who live in the Oregon counties of Benton, Clackamas, Clatsop, Columbia, Coos, Curry, Deschutes, Douglas, Jackson, Josephine, Klamath, Lane, Lincoln, Linn, Marion, Multnomah, Polk, Tillamook, Washington, or Yamhill; 3) those who live in the Idaho counties of Benewah, Bonner, Boundary, Clearwater, Idaho, Kootenai, Latah, Lewis, Nez Perce, or Shoshone; 4) employees, retirees, volunteers of BECU or the Boeing Company; 5) anyone associated with University of Washington Alumni Association (UWAA), Washington State University Alumni Association (WSUAA), BECU Foundation, GoWest Foundation (formerly NW Credit Union Foundation), KEXP, or Sea Hawkers Central Council (AKA Sea Hawkers Booster Club.
See current membership details
Great Rates
Good bank, great rates. However can get a little trigger happy with overdrafts if you have a maxed out line of credit. Working on some math to find out if my 10.99% interest is being calculated properly as it appears it's not. However I won't change my review from 5 stars until I discuss with a banker in person.
Good Short Term CD Rates Currently
Currently 5.75% APY on 3-5 month CDs for Member Advantage customers.
In general BECU rates are not good. But will take advantage of these.
Okay For A Secondary Bank
I've had an account here for several years, as it's nearby.
The good: they're checking and savings rates for smaller balances, i.e. <$500, are excellent. Their telephone support has been close to excellent. Multiple cash machines that are inside, at least at the two branches I can think of.
The okay: their in-branch services are fairly good at the front end, where they have staff to hear what you're there for who in turn direct you to the appropriate place.
The could-be-improved: you can sit around for a long, long time, and you have no idea when you're next. The prerequisites for earning the extra interest were unclear until I called in response to a letter I received from them, and they're very minimal. Their website could use updating.
The bad: it took me 4 visits just to get added to a business account, with the first three reps providing a different answer each time. It took a phone call between visits 3 and 4 and bringing in their name and what they said to get it to happen. I get alerts fairly often providing me the code to sign in for my account when I wasn't, and when I call the # in question, I get a general number with AI options!
BECU Investment And Member's Trust Services Disaster
I witnessed the most disgusting and unprofessional behavior and it came from someone who's credentials and business accumam and connection to BECU, has landed them on local television, promoting setting up trusts for families.
Yet this VP and the trust officer, spread false and slanderous defaming information about one of their trust beneficiaries 82 year old last remaining relative, right after the beneficiary, not only lost both parents, but a best friend.
The beneficiary is developmentally disabled and living in near squaller conditions. The most severe German cockroach infestation I have ever witnessed. A microwave arcing and toxic black mold. Telling her that she cannot afford to live outside of public housing and is fine there for another year.
With nearly $400,000.00 in the trust and well over a million more on the way.
They told her that her trust shouldn't pay for her disabled uncle living on $1,500 per month, after his life savings was stolen, on his 150 mile round trips, he shouldn't be reimbursed for the transportation even though every single time, sometimes 2 times a week, she needed for help, claimed to have no support and wanted nothing to do with the organization the Trust and the will, wanted to support her. She said "I am afraid of them. Please don't tell the Arc or the BECU Trust about the mold and cockroaches, they will get mad at me and said I'm fine here for another year."
She has a DSHS worker who has allowed her to remain in these conditions and done nothing to remedy either health risk.
So on Monday, March 18 at about 11:30 am, I drove her uncle the 150 miles and he was in her apartment when the trustee and the VP of BECU Investment and Members Trust Services showed up. One other friend of his niece from another apartment was there as well. The VP said you all have to go. We are only here to meet with the trust beneficiary. The beneficiary said "No! I want my uncle to stay and hear anything you have to say." The VP said "no." Then they went in to verbally bash her uncle and get him out of the way and stop.demanding oversight.
The photographic evidence, recordings etc, are so disgusting and there is no way this developmentally delayed disabled person should be living in this health hazard! Period! This isn't "her choice". You're supposed to be the ones taking care of her!
Disgusted!
BEST Experience Of A Lifetime
I am an 83yr old Vet. I have been member of BECU for many years I retired from Boeing in 2017 and purchased machines for home business. one broke and the company gave me a hard time with warranty so Olivia, manager of Bonney Lake branch, helped me with dispute which led to me returning it and BECU removed the large funds from their bank.
2 July2021, I went to Amazon Cust service for help with a Fire Stick. over 4th holiday the guy got into my computer and cleaned out our checking account. Olivia prepared the paperwork and BECU replaced our funds before they recovered them. Soc. Sec. told me that direct deposit into our new account would take 60 days, I called BECU and was told they could do nothing so I asked for a supervisor and got SHELBY in Spokane, she said our old canceled account still existed so she placed monitoring and alerts on our old account and when various on-line deposits arrive, she will transfer them into our new account. I am 83yrs old and have banked all my life. I have NEVER received such competent help from employees who are so pleasant to work with. I will tell everyone and never look at another bank.
Terrible Customer Service, Unhelpful Staff, Snaky Practices
No customer service and really unhelpful staff. I have to drag information out of them or I have to already know how to fix the problem before dealing with them. They are very unresponsive--there is virtually no email; you have to wait on the phone for a really long time for everything; and can't use a break or a lunch to handle any banking matters with them. I never get my mail from them--I have had to physically show up in person for the last 3 card replacements. I don't have time, i have to work and they are SO SLOW you can't do anything in under 15 minutes. Car loans with them are messy--you have to know how the process already works and watch them. They claimed they didn't have my insurance info and instead of calling, they sent me a letter that they assessed me $3204 and my car payment went from $343 to $616. Once I was able to understand what was happening and get my insurer to send proof, they refunded me $1700, and the payment is now $453. I get to deal with this during the holiday. I have been a member for a long time and no one even called me. I am on my app daily, no messages. Terrible, awful, greedy snakes. Also, don't make car payment early. I did that on my first payment and they told me I NEVER made a payment and threatened to repossess my car. I want to move but it's hard but maybe I can warn others. STAY AWAY. It's not worth it
Cut External Transfer Limits In Half
Discovered I am now unable to move money around like last month. I used BECU as my hub bank; No more.
Limits were $20k/ea, $100K/mo
Limits now $10k/ea (unless you pay an extra service fee), $50K/mo
Nothing like feeling trapped to make you jump ship.
Worth Bank Ever
Evrysince I open an account here nothing but troubles, Every time I would like to deposit a check that will hold the check for 10 days making me late on my payments I called to let them know that I have deposited bigger checks before and they still say that it still has to clear this is nothing but headaches and really disappointed about this branch if you would like to have headache free go to a different institution Seattle credit Union canu Alaska credit Union or any other bank stay away from BECU
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62604 |
| Year Chartered | 1935 |
| Employees | 3131 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.7% |
| Return on Equity - YTD | 8.01% |
| Annual Interest Income | $1.5B |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $29.35B$29.87B |
| Loans | Q4 2024vs Q4 2023 | $19.67B$18.62B |
| Deposits | Q4 2024vs Q4 2023 | $25.11B$24.79B |
| Equity Capital | Q4 2024vs Q4 2023 | $2.58B$2.29B |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $246.2MM$224.4MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $78.1MM$49.2MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$0 |
