Brazos Valley Schools Credit Union

Great Credit Union

I have used the Brazos Valley Schools Credit Union since I was 16 and opened my first account. I serves those working in the education field in the local area. My mom was a teacher, so I was able to get an account and have kept it ever since. The personal customer service is outstanding; they really work to learn your name and address any issues that you have as a customer. The products are pretty standard, such as basic checking/savings/safety deposit/etc in the building itself and the rates are good to very good but not great. By that I mean that the interest rates for savings and for loans such as mortgages are good but you could probably get slightly better if you were willing to sacrifice the personal service that this credit union offers. I found the mortgage approval process to be stressful enough--at least I trusted my banker and knew she would keep me informed every step of the way. They have also assisted me with a car loan when I was 20 (since paid off) and I found that to be simple as well. My only complaint is the placement of ATMs as there is really only one, at the bank itself (and if you are going to drive all the way to the bank...wouldn't you just use the counter?)