Brightstar Credit Union is headquartered in Sunrise and is the 30th largest credit union in the state of Florida. It is also the 540th largest credit union in the nation. It was established in 1946 and as of June of 2022, it had grown to 174 employees and 59,887 members at 8 locations. Brightstar Credit Union has an A health rating.
BrightStar Credit Union offers membership to anyone who resides, works, or attends school in the Florida counties of Brevard, Broward, Charlotte, Collier, DeSoto, Glades, Hardee, Hendry, Highlands, Hillsborough, Indian River, Lee, Manatee, Martin, Monroe, Miami-Dade, Okeechobee, Osceola, Palm Beach, Pinellas, Polk, Sarasota, or St. Lucie. Membership is also open to individuals associated with educational institutions in Broward County, and to employees (and their family) of local partner organizations.
See current membership details
I am a longstanding BrightStar Credit Union Member and current Platinum Star Member. The Platinum Star Membership requirements are clearly stated at BrightStar Credit Union | Serving Broward and Palm Beach Counties, Florida. You do need to establish a relationship with the credit union to become a member.( Read the fine print). That means you probably won't gain Platinum Star status immediately even if you meet the other requirements. It is reserved for customers who are loyal to the credit union. I have had bad experiences at other major banks and found myself coming back to BSCU because they have better rates and more free services offered in a more personal environment. All financial institutions can make errors. Over the 20 plus years I've banked with BrightStar (Broward Schools) Credit Union, I have only had one instance where a problem occurred due to the credit union's error. It was quickly corrected and no fees were accessed. There have been problems because of my error; they were also been quickly corrected and no fee accessments. As a Platinum Star member with a savings and checking, I have built in overdraft protection. When I opened my IRA CD's this year I also inquired about my son opening one. I was told that he could, but he would not have the preferred rate as a new customer. No bank is perfect, but I have little to complain about when it comes to BrightStar.
I called today to open an account with Brightstar. I wanted to have a Star preminum membership to take advantage of the 5yr cd rate for an Ira due in 60 days -jumbo cd. I qualified for the membership and had no problem with the requirements. One odd thing was you needed to use the Visa check card several times a month but she refused to tell me how many times
Now for the kicker- the rep told me that they might not be able to address my IRA( within my time frame) since I needed to established a relationship with them. I had no idea what she was talking about and said that I didn't undestand since I met all the requirements. She said they want people in the Star to have a strong relationship with them and this might take several months. This may mean car loans and things of that nature I have no idea.. I asked several more questions and finally gave up. She kept trying to direct me to their regular cd rates. I said I wasn't interested and that was that.
I was charged 3 overdraft fees for three different transactions that I was trying to stop.
I was not allowed to transfer money into the account to stop the overdraft fees and after calling customer service and being on hold for an hour, the representative told me that there was no way to prevent a transaction from going through. And no way to prevent it in the future.
They don't have zelle or any way to transfer funds.
I have to send an online request to get the three overdraft fees returned. After being on hold for an hour she sends me to the website.
One of the transactions was $9 and I get charged $34 for it.
I'm trying to close my account and she said she wouldn't do that either. Brightstar is a scam bank!
|Return on Assets - YTD||1.18%|
|Return on Equity - YTD||14.23%|
|Annual Interest Income||$11.0MM|
|Assets and Liabilities|
|Assets||Q2 2022vs Q2 2021||$743.3MM$681.2MM|
|Loans||Q2 2022vs Q2 2021||$549.4MM$448.6MM|
|Deposits||Q2 2022vs Q2 2021||$654.3MM$616.0MM|
|Equity Capital||Q2 2022vs Q2 2021||$61.0MM$56.1MM|
|Loan Loss Allowance||Q2 2022vs Q2 2021||$1.8MM$3.5MM|
|Unbacked Noncurrent Loans||Q2 2022vs Q2 2021||$754.00K$955.00K|
|Real Estate Owned||Q2 2022vs Q2 2021||$0$0|
Rates for Brightstar Credit Union are currently being reviewed.
|Brightstar Credit Union Locations|
|Branch Office||600 SE 3rd Ave||Fort Lauderdale, FL 33301|
|Branch Office||5901 Del Lago Cir||Sunrise, FL 33313-6341|
|Branch Office||12405 Taft St||Pembroke Pines, FL 33028|
|Branch Office||2400 Davie Rd||Plantation, FL 33317|
|Branch Office||3175 N State Road 7||Margate, FL 33063|
|Branch Office||4743 Hollywood Blvd||Hollywood, FL 33021|
|Branch Office||1593 NW 40th Ave||Lauderhill, FL 33313-5848|
|Branch Office||1600 S Federal Hwy Ste 101||Pompano Beach, FL 33062-7517|