Brightstar Credit Union


Overview / Commentary
954-486-2728
5901 Del Lago Cir
Sunrise, FL 33313

Brightstar Credit Union is headquartered in Sunrise and is the 30th largest credit union in the state of Florida. It is also the 540th largest credit union in the nation. It was established in 1946 and as of June of 2022, it had grown to 174 employees and 59,887 members at 8 locations. Brightstar Credit Union has an A health rating.

Field of Membership Restrictions

BrightStar Credit Union offers membership to anyone who resides, works, or attends school in the Florida counties of Brevard, Broward, Charlotte, Collier, DeSoto, Glades, Hardee, Hendry, Highlands, Hillsborough, Indian River, Lee, Manatee, Martin, Monroe, Miami-Dade, Okeechobee, Osceola, Palm Beach, Pinellas, Polk, Sarasota, or St. Lucie. Membership is also open to individuals associated with educational institutions in Broward County, and to employees (and their family) of local partner organizations.
See current membership details

Longstanding Brightstar Credit Union Platinum Star Member

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I am a longstanding BrightStar Credit Union Member and current Platinum Star Member. The Platinum Star Membership requirements are clearly stated at BrightStar Credit Union | Serving Broward and Palm Beach Counties, Florida. You do need to establish a relationship with the credit union to become a member.( Read the fine print). That means you probably won't gain Platinum Star status immediately even if you meet the other requirements. It is reserved for customers who are loyal to the credit union. I have had bad experiences at other major banks and found myself coming back to BSCU because they have better rates and more free services offered in a more personal environment. All financial institutions can make errors. Over the 20 plus years I've banked with BrightStar (Broward Schools) Credit Union, I have only had one instance where a problem occurred due to the credit union's error. It was quickly corrected and no fees were accessed. There have been problems because of my error; they were also been quickly corrected and no fee accessments. As a Platinum Star member with a savings and checking, I have built in overdraft protection. When I opened my IRA CD's this year I also inquired about my son opening one. I was told that he could, but he would not have the preferred rate as a new customer. No bank is perfect, but I have little to complain about when it comes to BrightStar.

Bright Star

Posted by: |

Free checking. Reasonable safe deposit fee.
Employees aren't especially helpful or friendly

Something To Think About With Bright Star

Posted by: |

I called today to open an account with Brightstar.  I wanted to have a Star preminum membership to take advantage of the 5yr cd rate for an Ira due in 60 days -jumbo cd.  I qualified for the membership and had no problem with the requirements. One odd thing was you needed to use the Visa check card several times a month but she refused to tell me how many times

Now for the kicker-  the rep told me that they might not be able to address my IRA( within my time frame) since I needed to established a relationship with them.  I  had no idea what she was talking about and said that I didn't undestand since I met all the requirements. She said they want people in the Star to have a strong relationship with them and this might take several months.  This may mean car loans and things of that nature I have no idea..  I asked several more questions and finally gave up. She kept trying to direct me to their regular cd rates. I said I wasn't interested and that was that.

BRIGHTSTAR IS A SCAM

I was charged 3 overdraft fees for three different transactions that I was trying to stop.

I was not allowed to transfer money into the account to stop the overdraft fees and after calling customer service and being on hold for an hour, the representative told me that there was no way to prevent a transaction from going through. And no way to prevent it in the future.

They don't have zelle or any way to transfer funds.

I have to send an online request to get the three overdraft fees returned. After being on hold for an hour she sends me to the website.

One of the transactions was $9 and I get charged $34 for it.

I'm trying to close my account and she said she wouldn't do that either. Brightstar is a scam bank!

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Health

Health Grade Components

Overall
NCUA #67347
Year Chartered1946
Employees174
Primary Regulator
Profit Margin
Return on Assets - YTD1.18%
Return on Equity - YTD14.23%
Annual Interest Income$11.0MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$743.3MM$681.2MM
LoansQ2 2022vs Q2 2021$549.4MM$448.6MM
DepositsQ2 2022vs Q2 2021$654.3MM$616.0MM
Equity CapitalQ2 2022vs Q2 2021$61.0MM$56.1MM
Loan Loss AllowanceQ2 2022vs Q2 2021$1.8MM$3.5MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$754.00K$955.00K
Real Estate OwnedQ2 2022vs Q2 2021$0$0
Rates

Rates for Brightstar Credit Union are currently being reviewed.

Locations


Brightstar Credit Union Locations
Branch Office600 SE 3rd AveFort Lauderdale, FL 33301
Branch Office5901 Del Lago CirSunrise, FL 33313-6341
Branch Office12405 Taft StPembroke Pines, FL 33028
Branch Office2400 Davie RdPlantation, FL 33317
Branch Office3175 N State Road 7Margate, FL 33063
Branch Office4743 Hollywood BlvdHollywood, FL 33021
Branch Office1593 NW 40th AveLauderhill, FL 33313-5848
Branch Office1600 S Federal Hwy Ste 101Pompano Beach, FL 33062-7517

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