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617-730-3520
2 Harvard Street
Brookline, MA 02445

Brookline Bank is headquartered in Brookline and is the 10th largest bank in the state of Massachusetts. It is also the 243rd largest bank in the nation. It was established in 1871 and as of December of 2017, it had grown to 388 employees at 25 locations. Brookline Bank has an A health rating.

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Reviews (2)

No Way To Do Business

Posted by: bsummit | Dec 26, 2014

If you need to open a business account, choose a real bank and not Brookline.

After going through a mountain of paperwork to open an account, I deposited a signifiant number of checks. The next day when I went in to deposit more, they told me my account was canceled due to a credit issue with a 3rd party. Yes, we were involved with another business to resolve a disputed charge. But when we applied for the bank account, this possibility was not mentioned. By the way, I went to TD bank right afterwards and opened an account within 15 minutes with no issues what so ever. But now Brookline had a significant amount of our money tried up until the checks cleared. When they told me I could pick up a check for my deposits, the check was not ready and hadn't "cleared" yet. The person who promised me the check was ready wasn't even there. I'm still waiting for our money.

Horrible Customer Service

Posted by: Anonymous | Feb 24, 2012

I try not to pick on bank employees because I'm sure they deal with a lot of unfriendly people throughout the day. However, the employees at this bank are never willing to lift a finger for you. Here's just one example: Your loan payments do not show up for 3 business days after you make a payment. So if your loan is due on the 15th and you pay it on the 15th you will get calls from the loan department for the next three days asking where your payment is. I made a loan payment at a branch instead of online.The loan department called me and said that they did not receive it. I asked the loan department if they could call the branch to verify the payment and the loan officer said that he would be too busy to help me. Too busy to help a customer! I called the branch and asked if they could call the loan officer and the branch employee told me to call back in three business days if the loan payment still did not post to my loan. I have been dealing with this bank for four years and I'm so tired of their uncaring attitude.



Health

Health Grade Components

Overall
FDIC Certificate #17798
Year Established1871
Employees388
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.92%
Return on Equity - YTD9.17%
Annual Interest Income$170.9MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$4.16B$3.92B
LoansQ4 2017vs Q4 2016$3.67B$3.44B
DepositsQ4 2017vs Q4 2016$2.90B$2.81B
Equity CapitalQ4 2017vs Q4 2016$418.4MM$389.9MM
Loan Loss AllowanceQ4 2017vs Q4 2016$39.9MM$36.0MM
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$15.4MM$24.5MM
Real Estate OwnedQ4 2017vs Q4 2016$2.9MM$0
Rates
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Brookline Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%$5k-60 Month CD Special
2.25%$5k-30 Month CD Special
2.05%$5k-18 Month CD Special
1.75%$5k-13 Month CD Special

Brookline Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%$5k-60 Month IRA Special
2.25%$5k-30 Month IRA Special
2.05%$5k-18 Month IRA Special
1.75%$5k-13 Month IRA Special
Locations

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