Campus Federal is headquartered in Baton Rouge and is the 4th largest credit union in the state of Louisiana. It is also the 508th largest credit union in the nation. It was established in 1934 and as of June of 2023, it had grown to 176 employees and 41,907 members at 9 locations. Campus Federal's CD rates are 5X the national average, and it has a B health rating.
Field of Membership Restrictions
Membership in Campus Federal is open to anyone living in Louisiana through joining the American Consumer Council. Membership is also open to the following: (1) employees, faculty and students of Louisiana State University and members of the Louisiana State University Alumni Association; (2) employees and medical staff of University Hospital who work in New Orleans; (3) those who live, work, attend school, or worship in the city of Baton Rouge, Orleans Parish, or the MSA of Shreveport, including Caddo, Bossier and Webster Parishes.
See current membership details
Checking with Campus Federal
Opening an account at this bank was a painless process. It only has one branch in town so it is a little inconvenient when I do have to go downtown to visit them. The online and mobile banking features have drastically improved in the past year, they were a major problem before but are now on par with larger offerings. My checking account offers a dividend that is a higher % than most savings accounts interest these days. I am very happy with the products they offer and the fees for the account. I also like that they refund ATM fees under 5 dollars. That makes up for the fact that the bank only has one branch and it's ATMs are few and far between. This feature and the updated online banking takes care of the only things I had previously missed from the big bank I used to use.
Average bank with ridiculous fees.
When I first arrived in Louisiana I was recommended that I should join Campus Federal. I checked out their website and called them to open an account. Everything was going fine until about 2 weeks into having the account, when they called and said that unless I made a deposit of over $1000, they would begin charging me a monthly fee. I was completely unaware of this charge or requirement as it must have been very hidden on their website. As soon as I found out this would be the case I withdrew my money and immediately switched to a bigger bank.
Great customer service but lacked robust services
I banked with Campus Federal Credit Union for over 5 years. The positives were free checking and free ATMs anywhere. One thing I disdained was the credit union's website and mobile banking. First, the layout looked severely dated and the interface was buggy. Second, Charges posted delayed thus this led to me overdrawing my account. My account was set to decline overcharges but because transactions posted late, the transactions would go through and my account would overdraft when they posted. The overdraft fee was around 50 per transaction.
The positives were the ability to get fave to face customer service. Anytime I had a problem I could speak with a manager. They even cleared a couple overdraft charges, but that was a hassle.
I really liked the free ATMs anywhere as well. The bank would reimburse my account for atm barges up to 5 dollars. I believe they ended that program around the time I closed my account however
Functional but nothing special
CFCU has limited locational access other than the web. The web site is functional but nothing special. There is no immediacy for loans, no online chat with a representative, and a totally inadequate bill paying system. You have to jump through hoops to get scheduled online payments to work correctly - or at least I did. I eventually had to phone them to figure out why a scheduled payment I had set up on the web was not working and found out that I cannot set a "timer" for when an automated payment would end. I have to reset that manually two months before I want it to stop, hope it doesn't send another payment, and then pay the balance myself by mail. When I went in to speak with a representative about replacing my debit card which was about to expire, the in-house representative actually had me enter data on his computer web page so that he could SEND me a new card. Heck, I should have been able to do that from home rather than take up his computer and time.
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 79 |
| Year Chartered | 1934 |
| Employees | 176 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.72% |
| Return on Equity - YTD | 9.34% |
| Annual Interest Income | $16.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $830.2MM$855.8MM |
| Loans | Q2 2023vs Q2 2022 | $577.8MM$548.0MM |
| Deposits | Q2 2023vs Q2 2022 | $761.6MM$791.1MM |
| Equity Capital | Q2 2023vs Q2 2022 | $64.4MM$61.9MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$1.9MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $2.3MM$776.00K |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |