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Overview / Commentary
217 North Monroe Street
Tallahassee, FL 32301

Capital City Bank is headquartered in Tallahassee and is the 12th largest bank in the state of Florida. It is also the 324th largest bank in the nation. It was established in 1907 and as of September of 2017, it had grown to 799 employees at 67 locations. Capital City Bank has an A health rating.

Reviews (1)

Customer Service Quality

Posted by: pssboss | Jul 26, 2017

I recently looked for lenders that offered home equity loans and found Capital City Bank at a local location. From the time of my initial contact via phone call, it took less than 2 days to get qualified and quanitifed for a loan. After comparing this lender to another which provided similar service, I chose to proceed with Capital City because they actually suggested that I look at an alternative program they offered, because the loan officer said it offered more flexibility and involved substantially lower costs for my application. I have not experienced this level of customer service from any banking institution for over 30 years. Since then I have completed the process, which took about 2 weeks longer than I expected. However I did not ask them to speed it up, since that was not really important, although it was a little surprising. I look forward to a long-term relationship with this institution and am very happy I found them.


Health Grade Components

FDIC Certificate #9622
Year Established1907
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.59%
Return on Equity - YTD5.07%
Annual Interest Income$64.3MM
Assets and Liabilities
AssetsQ3 2017vs Q3 2016$2.77B$2.73B
LoansQ3 2017vs Q3 2016$1.62B$1.55B
DepositsQ3 2017vs Q3 2016$2.37B$2.33B
Equity CapitalQ3 2017vs Q3 2016$327.2MM$328.6MM
Loan Loss AllowanceQ3 2017vs Q3 2016$13.3MM$13.7MM
Unbacked Noncurrent LoansQ3 2017vs Q3 2016$6.6MM$8.6MM
Real Estate OwnedQ3 2017vs Q3 2016$6.0MM$12.7MM

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