Case Credit Union
Popular Accounts at this Credit Union
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 2.30% | 5-year CD | 5 Year TDA 2.25% - Bank of Internet USA 60 Month CD |
| 1.10% | 1-year CD | 12 - 18 Months TDA |
| 0.10% | Savings | Share in the Success |
Case Credit Union is headquartered in Lansing and is the 47th largest credit union in the state of Michigan. It is also the 807th largest credit union in the nation. It was established in 1936 and as of June of 2017, it had grown to 96 employees and 43,603 members at 7 locations. Case Credit Union's savings rates are 2X the national average, and it has an A health rating.
Field of Membership Restrictions
Case CU is open to the residents, church members, people attending school, and people that maintain employment in the 68 Counties of Michigan that make-up the lower peninsula region. The membership eligibility status includes and covers all current and retired employees as well as alumni from every school and higher-education center within the 68 counties along with the employees and members of CU-affiliated SEG's, members of the Michigan Education Association, and the family members of current CU members. Membership may also be obtained by contributing a $5 minimal donation to the Case Cares Organization. The necessary contact links to verify your eligibility through location or an SEG are given on the Case Credit Union website.
See current membership details
Case Credit Union
I have had a great experience with Case Credit Union from the moment I walked in the door to open an account. I opened up a checking and savings account with them a couple years ago and they were able to print out my debit card while I waited. The staff was very friendly and very helpful. They also have multiple locations that make banking there very convenient. I would definitely recommend anyone to Case that is looking for a great credit union to join. Unfortunately my debit card was compromised and they called me and were able to reverse the charges. This was also right before I went on vacation so they were able to print another card for me there while I waited.
CASE Credit Union
Dear Bob,
We are troubled to read about your negative experience with us. We sincerely apologize for any inconvenience you may have encountered. We assure you that we strive to keep our rates competitive with the current market and our loan decision process relies on several factors to ensure we can provide our members with the best possible loan rates that they qualify for. Our goal is to provide products and services that are superior, convenient and easy to use. Please give us a call at 1.888.393.7716 and we’ll be happy to look at your account to see if we can offer possible options to reduce your loan payments.
We appreciate your feedback and look forward to hearing from you.
Close My Account
They are literally like a loan shark, they don't have any order when it comes to their resolution department. I have spoken with numerous representatives and every time I speak with someone and they say they will note my account a few days later I will recieve another phone call from a different resolution speacialist saying the same thing I told the other rep days before and stating they don't have anything noted. While I understand that I'm responsible for my late payments threatening me and harrasing me after I've spoken with a different rep stating I would be able to pay on a certain date is frustrating, especially when I get 2-3 calls a week from different ones saying the same thing. Two of the reps I plan on submitting paper work to not recieve another phone call by them regarding my account because they were extremely rude and lacked customer service skills. The extension for both women are, 2102 and 1015. Once my accounts are resolved and paid off I plan on closing my account with them. Will not be recommending this credit union to anyone!
Horrible Experience
We've been banking with CASE since 1993. At first, our experience was very positive, but it seems CASE has gone severely downhill. After I merged my account with my husband's, getting a current ATM card was very difficult. Out of frustration, I opened another account with a different CU, but my husband has insisted on sticking with CASE. He opened accounts for our children and was told at that time that children accounts did not require regular activity. Two weeks ago I opened an account at my CU for one of my daughters who is going to travel abroad (they managed to give her an ATM card the day we opened her account). A week later, CASE closed her child account due to "lack of activity." They did not notify us--supposedly they sent a letter, but considering we have multiple accounts with them and they send the statements at the same time--we didn't open her statement since we already knew her balance. They have our phone number on record--it hasn't changed since 1993, but they didn't find us important enough to call and let us know. When my husband went into one of the branches earlier--the teller at first misinformed him that someone had already withdrawn all of the money from the account--it took him a while to figure out that CASE had withdrawn it and given it to the State of Michigan. They were unable to even give us a case number or contact number to retrieve the funds. I had to call the general number to reach a manager (since the branch manager was at lunch when my husband was there and did not call back at the time indicated by the employees), but she was not very helpful--didn't even apologize. Supposedly, she will call back with the information to get the funds back. Thankfully, they are required by law to provide that information to us within 30 days. I recommend choosing a different CU.
Data as of Q2 2017
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 61908 |
| Year Chartered | 1936 |
| Employees | 96 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.43% |
| Return on Equity - YTD | 4.73% |
| Annual Interest Income | $6.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2017vs Q2 2016 | $283.1MM$269.9MM |
| Loans | Q2 2017vs Q2 2016 | $209.7MM$214.7MM |
| Deposits | Q2 2017vs Q2 2016 | $239.3MM$227.5MM |
| Equity Capital | Q2 2017vs Q2 2016 | $25.9MM$25.2MM |
| Loan Loss Allowance | Q2 2017vs Q2 2016 | $2.8MM$4.1MM |
| Unbacked Noncurrent Loans | Q2 2017vs Q2 2016 | $2.7MM$2.9MM |
| Real Estate Owned | Q2 2017vs Q2 2016 | $0$0 |
Always verify rates and promotions with the bank or credit union. We are not Case Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Case Credit Union Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 1.10% | $25 | - | Save To Win (Variable Term) | |
| 0.20% | - | - | IRA Shares Account | |
| 0.10% | - | - | Regular Share Account | |
| 0.10% | - | - | E-Savings Account | |
| 0.10% | - | - | Share in the Success | |
| 0.10% | - | - | Holiday Savings Account |
Case Credit Union Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.30%* | $30k* | - | Money Management Account (MMA) | ||
| OTHER TIERS: 0.20% → $2k - $15k | 0.25% → $15k - $30k | |||||
Case Credit Union Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.25%* | $10k* | - | Plus Checking | ||
| OTHER TIERS: 0.10% → $1k - $5k | 0.15% → $5k - $10k | |||||
Case Credit Union CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.30% | $500 | - | 5 Year TDA | |
| 1.75% | $500 | - | 4 Year TDA | |
| 1.50% | $500 | - | 3 Year TDA | |
| 1.25% | $500 | - | 2 Year TDA | |
| 1.25% | $500 | - | 30 Month TDA | |
| 1.10% | $500 | - | 12 - 18 Months TDA | |
| 1.10% | $500 | - | 18 - 24 Months TDA | |
| 0.45% | $500 | - | 6 - 12 Months TDA |
Case Credit Union IRA Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.30% | $500 | - | 5 Year IRA TDA | |
| 1.75% | $500 | - | 4 Year IRA TDA | |
| 1.50% | $500 | - | 3 Year IRA TDA | |
| 1.25% | $500 | - | 2 Year IRA TDA | |
| 1.25% | $500 | - | 30 Month IRA TDA | |
| 1.10% | $500 | - | 12 - 18 Months IRA TDA | |
| 1.10% | $500 | - | 18 - 24 Months IRA TDA |
| Case Credit Union Locations | ||
|---|---|---|
| Branch Office | 1701 Hamilton Rd | Okemos, MI 48864 |
| Branch Office | 422 N Washington Sq Gannon Vocational Technology Center | Lansing, MI 48933 |
| Branch Office | 2400 West Rd | East Lansing, MI 48823-7347 |
| Branch Office | 4316 S Pennsylvania Ave | Lansing, MI 48910 |
| Branch Office | 5611 W Saginaw Hwy | Lansing, MI 48917 |
| Branch Office | 7527 Delta Commerce Dr | Lansing, MI 48917 |
| Branch Office | 121 Eastside Dr | Vermontville, MI 49096 |