Cattaraugus County Bank


Overview / Commentary
716-938-9128
116-20 Main Street
Little Valley, NY 14755

Cattaraugus County Bank is headquartered in Little Valley and is the 97th largest bank in the state of New York. It is also the 2,387th largest bank in the nation. It was established in 1902 and as of September of 2021, it had grown to 62 employees at 7 locations. Cattaraugus County Bank has a B+ health rating.

Reviews (4)

Mediocre At Best

Posted by: |

This bank is pretty bad when you compare it to some of the bigger chains. The employees are pretty friendly, I'll give you that, but there are a few things I can't overlook. I'll be taking my business elsewhere.

For one thing, the hours are awful. Most people work or are in school past 3 pm on a weekday. But that's only a minor problem compared to everything else.

When I opened a checking account, I wasn't given any checks. It's customary to receive a few checks at least when the account is opened. I didn't get a single one, in fact checks are really expensive here.

Another issue is with their fraud detection service. They outsource it to a company with a really sketchy sounding name. When my card got mistakenly blocked for "fraud" I received a letter in the mail. That's right, a letter. It looked like a scam. I brought it into the bank to make sure that it wasn't real, and the teller didn't know either. She had to ask her supervisor, who told me in a nasty voice that it was in fact legitimate and that if I had given a correct phone number (which I did in the first place) I would have instead received a call.

The app doesn't work well and is very slow. The website isn't too user friendly either.

Finally, the bank doesn't redeem ATM fees. Not only am I charged $2.50 to use a foreign ATM, CCB DOES NOT reimburse you for whatever fee the ATM itself charges for use. This isn't competitive at all. It's kind of a wonder this bank stays in business. From a consumer's standpoint it makes more financial sense to switch to a chain so I don't lose $6 every time I use an ATM.

Could Be Better

This bank makes to many mistakes. Something is always coming in the mail saying they underestimated something. Will not use again.

They Keep Making Google Reviews Disappear

Posted by: |

I feel this bank is acting unethically and I would not use them because they seem to be aggressively trying to ruin me. I have been a customer of CCB bank since 2001. I had a loan through the bank. I got behind a couple months (around $10,000) of interest only payments because of Covid and because I paid a lump some payment of over 120000 dollars on the loan a little over a year ago. I tried to get what I thought was current and they would not accept payment on May 4th. They then doubled my interest rate about a week later because they refused my payment. They charged me insurance on my property and charged me $15000 of legal fees even when I hadn’t even hired a lawyer yet. I usually owed them 7000 a month, I owed them 3000 a month for a small time when I paid interest only while the Government closed my restaurant in Erie county because of a spike in Covid during the busy shopping season. I paid 25000 in July, 15000 for August and 15000 for September. They decided to try and take all my accounts to get me broke (so I imagine I couldn’t fight them in court) and try to take the collateral which is worth 3 times what the little loan was for. Don’t get me wrong, I was already doing a deal (to pay them principle that they said they really needed) that was more aggressive than my regular payment and they were going to call the loan in a year.. that was our agreement.i was already current by all legal standards. I was actually ahead over $100000 with the unsigned documents.

They got a judgment without me showing up to court because they told me that they weren’t going to court if I double paid them. I never even hired a lawyer because I believed them. I found out my lawyer actually did work for them and I had to hire someone different because of that after the judgment. Then they tried to seize my accounts and one of them had only what my income was for the last 60 days which should be 90 percent exempt. It also had sales tax and room tax that I collected for the government. They know all this and go for the whole account anyway. They are continuing to pursue getting it even though they have the evidence for almost a month. Like a honey badger. That is criminal.

They think I am going to pay their legal fees so they don’t stop. I have money to pay them, they always knew that. One time they tried to double my principle that I borrowed on paper to 1.6 million and coerce me to sign the document or they would call the loan. Their constant mistakes look like onpurposes, they didn’t even sign the loan documents when I prepaid them over $120000. I suppose they were going to wait to see how to play that in their favor. Another lawyer from the firm they hired put my son on TV and his firms internet page against a gag order and I had to stop him through the courts from hurting my infant son any further. He is using this illegally manufactured seizing of my account against me now as well. The bank and their lawyers do not tell the truth and as you can see with the pictures they are illegally holding my money and trying to take all of my money, sell the collateral and I would have been current if they would have taken a check in May that they refused to take. I believe I was always current looking back at the facts, I was just bullied. They could have just called the loan and I could have refinanced without them seizing and holding accounts that anyone could see was recent income and I was just renting my own home as a source of income to gain money until Covid restrictions were lifted. The money would have probably gone to make some loan payments with CCB if Covid got worse. They lie and play games. I have talked to the FDIC, BBB, SBA and have wanted to reopen the case because they got a judgment when I was communicating to the branches and doing exactly what was asked of me.

Banking At Cattaraugus County Bank CCB

I am leaving the lowest possible star, for they seem to want one. After banking there for 12 years I can confidently say that an average person is completely unwelcome and unwanted at this bank. They will possibly say hi to me but mostly it's a soulless look received. I get the feeling that I am just a bother and what they are thinking is"why are you here again?" At various times I have requested small loans and there is always the No answer, my credit score is 730 and I have worked and earned that many times over, but this bank always has an excuse for turning me down.



Health
B+

Health Grade Components

Overall
FDIC Certificate #12959
Year Established1902
Employees62
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.41%
Return on Equity - YTD5.32%
Annual Interest Income$7.8MM
Assets and Liabilities
AssetsQ3 2021vs Q3 2020$324.0MM$292.3MM
LoansQ3 2021vs Q3 2020$185.5MM$204.2MM
DepositsQ3 2021vs Q3 2020$289.7MM$259.0MM
Equity CapitalQ3 2021vs Q3 2020$24.7MM$23.7MM
Loan Loss AllowanceQ3 2021vs Q3 2020$3.3MM$3.3MM
Unbacked Noncurrent LoansQ3 2021vs Q3 2020$2.4MM$2.0MM
Real Estate OwnedQ3 2021vs Q3 2020$0$79.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not Cattaraugus County Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Cattaraugus County Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*-$25kMaximum Saver
OTHER TIERS: 0.10% $25k+
0.15%--Individual Retirement Account
0.15%--Health Savings Account (HSA Checking)
0.10%--CCB Christmas Club
0.10%*$5k*-Gold Club Savings Account
OTHER TIERS: 0.05% Up to $5k
0.05%*$5k*-Statement Savings Account
OTHER TIERS: 0.02% Up to $5k
0.05%*$5k*-CCB Kids Cash Club
OTHER TIERS: 0.02% Up to $5k
0.05%*$5k*-Business Statement Savings Account
OTHER TIERS: 0.02% Up to $5k

Cattaraugus County Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%*$100k*-Money Management Plus
OTHER TIERS: 0.05% $2.5k - $100k
0.10%*$250k*-Municipal Money Management Account
OTHER TIERS: 0.02% Up to $100k | 0.05% $100k - $250k
0.10%*$100k*-Business Money Management Plus
OTHER TIERS: 0.05% $2.5k - $100k

Cattaraugus County Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%*-$10kMaximum Green Checking Account
OTHER TIERS: 0.20% $10k+
0.10%*$250k*-Just Right Checking ll
OTHER TIERS: 0.05% $100k - $250m
0.02%$100-Gold Club Checking

Cattaraugus County Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.32%$1k-48 Month Gold Club CD
0.27%$1k-30 Month Gold Club CD
0.27%$1k-36 Month Gold Club CD
0.25%$1k-48 Month CD
0.25%$1k-Business 48 Month CD
0.22%$1k-24 Month Gold Club CD
0.20%$1k-36 Month CD
0.20%$1k-Business 36 Month CD
0.15%$1k-24 Month CD
0.15%$1k-30 Month CD
0.15%$1k-Business 24 Month CD
0.15%$1k-Business 30 Month CD
0.10%$1k-18 Month Gold Club CD
0.09%$1k-18 Month CD
0.09%$1k-Business 18 Month CD
0.05%$1k-12 Month Gold Club CD
0.05%$100k$500k0-30 Day Jumbo CD
0.05%$100k$500k31-60 Day Jumbo CD
0.05%$100k$500k61-90 Day Jumbo CD
0.05%$100k$500k91-120 Day Jumbo CD
0.05%$100k$500k121-150 Day Jumbo CD
0.05%$100k$500k151-180 Day Jumbo CD
0.05%$100k$500k181-270 Day Jumbo CD
0.05%$100k$500k271-365 Day Jumbo CD
0.04%$1k-12 Month CD
0.04%$1k-6 Month Gold Club CD
0.04%$1k-Business 12 Month CD
0.03%$1k-6 Month CD
0.03%$1k-Business 6 Month CD
Locations


Cattaraugus County Bank Locations
Cattaraugus County Bank116-20 Main StreetLittle Valley, NY 14755
Dunkirk/Fredonia Branch1165 Main Street ExtensionDunkirk, NY 14048
Springville Branch325 South Cascade DriveSpringville, NY 14141
Randolph Branch42 Main StreetRandolph, NY 14772
South Dayton Branch517 Pine StreetSouth Dayton, NY 14138
Broad Street Branch550 Broad StreetSalamanca, NY 14779
Fairmount Avenue Branch870 Fairmount AvenueJamestown, NY 14701

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