Cattaraugus County Bank is headquartered in Little Valley and is the 104th largest bank in the state of New York. It is also the 2,496th largest bank in the nation. It was established in 1902 and as of September of 2019, it had grown to 66 employees at 7 locations. Cattaraugus County Bank has an A health rating.
This bank is pretty bad when you compare it to some of the bigger chains. The employees are pretty friendly, I'll give you that, but there are a few things I can't overlook. I'll be taking my business elsewhere.
For one thing, the hours are awful. Most people work or are in school past 3 pm on a weekday. But that's only a minor problem compared to everything else.
When I opened a checking account, I wasn't given any checks. It's customary to receive a few checks at least when the account is opened. I didn't get a single one, in fact checks are really expensive here.
Another issue is with their fraud detection service. They outsource it to a company with a really sketchy sounding name. When my card got mistakenly blocked for "fraud" I received a letter in the mail. That's right, a letter. It looked like a scam. I brought it into the bank to make sure that it wasn't real, and the teller didn't know either. She had to ask her supervisor, who told me in a nasty voice that it was in fact legitimate and that if I had given a correct phone number (which I did in the first place) I would have instead received a call.
The app doesn't work well and is very slow. The website isn't too user friendly either.
Finally, the bank doesn't redeem ATM fees. Not only am I charged $2.50 to use a foreign ATM, CCB DOES NOT reimburse you for whatever fee the ATM itself charges for use. This isn't competitive at all. It's kind of a wonder this bank stays in business. From a consumer's standpoint it makes more financial sense to switch to a chain so I don't lose $6 every time I use an ATM.
I am leaving the lowest possible star, for they seem to want one. After banking there for 12 years I can confidently say that an average person is completely unwelcome and unwanted at this bank. They will possibly say hi to me but mostly it's a soulless look received. I get the feeling that I am just a bother and what they are thinking is"why are you here again?" At various times I have requested small loans and there is always the No answer, my credit score is 730 and I have worked and earned that many times over, but this bank always has an excuse for turning me down.
|FDIC Certificate #||12959|
|Return on Assets - YTD||0.78%|
|Return on Equity - YTD||8.98%|
|Annual Interest Income||$8.5MM|
|Assets and Liabilities|
|Assets||Q3 2019vs Q3 2018||$251.4MM$235.4MM|
|Loans||Q3 2019vs Q3 2018||$197.1MM$186.6MM|
|Deposits||Q3 2019vs Q3 2018||$224.5MM$209.8MM|
|Equity Capital||Q3 2019vs Q3 2018||$22.6MM$21.4MM|
|Loan Loss Allowance||Q3 2019vs Q3 2018||$2.6MM$3.0MM|
|Unbacked Noncurrent Loans||Q3 2019vs Q3 2018||$942.00K$936.00K|
|Real Estate Owned||Q3 2019vs Q3 2018||$28.00K$0|
Rates for Cattaraugus County Bank are currently being reviewed.
|Cattaraugus County Bank Locations|
|Cattaraugus County Bank||116-20 Main Street||Little Valley, NY 14755|
|Dunkirk/Fredonia Branch||1165 Main Street Extension||Dunkirk, NY 14048|
|Springville Branch||325 South Cascade Drive||Springville, NY 14141|
|Randolph Branch||42 Main Street||Randolph, NY 14772|
|South Dayton Branch||517 Pine Street||South Dayton, NY 14138|
|Broad Street Branch||550 Broad Street||Salamanca, NY 14779|
|Fairmount Avenue Branch||870 Fairmount Avenue||Jamestown, NY 14701|