CenterState Bank is headquartered in Winter Haven and is the 4th largest bank in the state of Florida. It is also the 97th largest bank in the nation. It was established in 1992 and as of June of 2019, it had grown to 2,091 employees at 172 locations. CenterState Bank has an A+ health rating.
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GREAT Bank And Fantastic People
I've been with this bank long before it became Center State, back when it was Ocala national. No hidden fees and its great for us older seniors with their no fee programs.
Convenient and supportive
I've been banking at Center State for about three years now. What initially drew me in were the free ATM transactions at Publix (a local grocery store). Since there is a Publix seemingly on every corner, free ATM transactions are plentiful. This was always a problem with my old bank, since you can get charged upwards of $6 simply for taking out money. They have a decent mobile banking app, although sometimes it freezes on me and I have to restart it. The closest branch is about 10 minutes from me, so it's fairly convenient. When I do have to go into a branch, I'm always very happy with the customer service. I think that's a benefit from banking locally - you aren't "just a number" (at least not usually). What I really like is their knowledge on the housing market and mortgage loans and stuff like that. We're buying our first home soon, and recently inquired about rates, etc. I like this bank because since they're based here i Florida, and Florida has a somewhat unique housing situation as well as premiums for hurricanes, etc., they know all the ins and outs of buying and financing a home here. I think a national bank would take too broad of an approach to home buying in FL. I do think this bank is worth a try.
CenterState Bank - Like a Hometown Bank
I started with this bank over two years ago, the customer service is amazing. They are always smiling and willing to help with any financial problems that you might have. They offer a $500 leeway for any transactions coming through in case you do not calculate properly or have something come out that you were unaware of. They are always just a phone call away and if your account needs some TLC they actually call you and let you know if there is something to do to bring it back up.
No Customer Service - Worthless
Well this Bank is batting 1,000. That means I have went there for help twice and both times they are useless. I got ripped off by a dishonest vendor and so I went to the bank to reverse the charges. They called the dishonest vendor to ask if it was OK to reverse the charges the dishonest vendor said no so they told me there was nothing they could do.How ridicules is that.
I am also fed up with the petty charges they have for everything. Now I have to start the process of finding a new bank.
Data as of Q2 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 33555 |
| Year Established | 1992 |
| Employees | 2091 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.45% |
| Return on Equity - YTD | 8.69% |
| Annual Interest Income | $319.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2019vs Q2 2018 | $17.02B$10.52B |
| Loans | Q2 2019vs Q2 2018 | $11.77B$7.04B |
| Deposits | Q2 2019vs Q2 2018 | $13.22B$8.23B |
| Equity Capital | Q2 2019vs Q2 2018 | $2.93B$1.58B |
| Loan Loss Allowance | Q2 2019vs Q2 2018 | $40.7MM$37.5MM |
| Unbacked Noncurrent Loans | Q2 2019vs Q2 2018 | $38.5MM$37.2MM |
| Real Estate Owned | Q2 2019vs Q2 2018 | $5.9MM$5.4MM |
Sorry, we do not have rate data for CenterState Bank.
