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Centra Credit Union


Overview / Commentary
www.centra.org
800-232-3642
3801 Tupelo Dr PO Box 789
Columbus, IN 47202

Centra Credit Union is headquartered in Columbus and is the 6th largest credit union in the state of Indiana. It is also the 233rd largest credit union in the nation. It was established in 1940 and as of December of 2023, it had grown to 389 employees and 156,955 members at 27 locations. Centra Credit Union's money market rates are 10X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Centra Credit Union is open to those who live or work in the Indiana counties of Adams, Allen, Bartholomew, Blackford, Boone, Brown, Carroll, Cass, Clark, Clay, Clinton, Crawford, Dearborn, Decatur, Delaware, Fayette, Floyd, Franklin, Grant, Greene, Hamilton, Hancock, Harrison, Hendricks, Henry, Howard, Huntington, Jackson, Jay, Jefferson, Jennings, Johnson, Lawrence, Madison, Miami, Monroe, Montgomery, Morgan, Ohio, Orange, Owen, Parke, Perry, Putnam, Randolph, Ripley, Rush, Scott, Shelby, Sullivan, Switzerland, Tippecanoe, Tipton, Union, Vigo, Wabash, Washington, Wayne, Wells, or White and 8 townships in Marion County, or the Kentucky counties of Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, or Trimble.
See current membership details

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Reviews (9)

Disappointed in Rewards Checking

Posted by: |

I have banked with this company for over 10 years now. The Rewards Checking account is misleading because there are stipulations on how the debt card issued for your account can be used to earn points. If you use a pin number, which is automatic for most debt cards, no rewards earned. The transactions must be "signature based" transactions. When you are issued a new card you have to register that card with the rewards account, but it is not tied to your previous card account. I had yet to earn points even after months on this even though I pay $4 per month for the account and switched to a no fees checking. This account seemed to be more of a scam for people who don't want a credit card. The bank at 1 point took money out of my 5 year olds savings account because of her fathers late payment on his loan after we separated. If took a court order to have his name removed from the account because he was still taking her money.

2

Great Credit Union!

Posted by: |

Centra credit union is a great place to do business. They have trustworthy workers, and they work hard to make their clients happy. Their customer service is second to none. Their fees are competitive and they do not gouge you for more money. No complaints here.

3

Centra Credit Union

Posted by: |

I have been a member of Centra Credit Union for over eight years. Overall, this is an average bank. While their customer service at the Edinburgh branch is great, their main branch's service leaves much to be desired. They are also very quick to act if your debit card as been compromised. One of my biggest complaints about this bank is that it's their policy to charge $0.50 to transfer money from savings to checking accounts when the checking account has been overdrawn. When I first opened my accounts, the bank did not charge anything to transfer between connected accounts. Centra also does not have a feature on it's iPhone app to let you know if you've overdrawn your account. I would be much happier with my mobile experience if this feature was added seeing as a $26.00 fee is charged if you overdraw your account.

3

Would Not Recommend

Posted by: |

I feel there are many things this company could work on, especially in the customer service aspect. The people who work there are insensitive to their clients and with my experience, I never ended up having my issue/concern resolved.

1
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Health
A

Data as of Q4 2023

Learn why bank health matters

Health Grade Components

Overall
NCUA #68287
Year Chartered1940
Employees389
Primary Regulator
Profit Margin
Return on Assets - YTD0.44%
Return on Equity - YTD4.16%
Annual Interest Income$96.4MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$2.08B$2.05B
LoansQ4 2023vs Q4 2022$1.62B$1.61B
DepositsQ4 2023vs Q4 2022$1.76B$1.72B
Equity CapitalQ4 2023vs Q4 2022$220.4MM$216MM
Loan Loss AllowanceQ4 2023vs Q4 2022$18.1MM$12.1MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$13.2MM$12.9MM
Real Estate OwnedQ4 2023vs Q4 2022$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Centra Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Centra Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.76%*-$40kMember Loyalty Account
OTHER TIERS: 4.50% → $40k+
2.00%*$15k*-HSA Tiered Checking
OTHER TIERS: 0.75% → Up to $500 | 1.25% → $500 - $1k | 1.50% → $1k - $5k | 1.75% → $5k - $15k
0.35%$1k-IRA Subshare
0.35%--Christmas Club
0.35%--Business Share Savings
0.35%--Business Special Savings
0.35%--Business Savings Escrow
0.35%--Opportunity Savings
0.35%--Membership Saving
0.35%--You Choose Savings

Centra Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.25%*$3m*$5mBusiness Premium Money Market Savings
OTHER TIERS: 2.05% → $7.5k - $50k | 2.10% → $50k - $250k | 3.00% → $250k - $1m | 4.00% → $1m - $3m
4.25%*$3m*-Investors Money Market Savings
OTHER TIERS: 2.00% → Up to $25k | 2.05% → $25k - $50k | 2.10% → $50k - $250k | 2.50% → $250k - $500k | 3.00% → $500k - $1000k | 4.00% → $1m - $3m

Centra Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.00%*-$1kHigh Interest Checking
OTHER TIERS: 0.25% → $5k+ | 1.50% → $1k - $5k

Centra Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.75%$500-8 Month CD Special w/ Checking
4.75%$500-Business 8 Month CD Special w/ Checking
2.65%*$100k*-5 Year Share Certificate
OTHER TIERS: 2.60% → $500 - $100k
2.65%*$100k*-Business 5 Year Share Certificate
OTHER TIERS: 2.60% → $500 - $100k
2.60%*$100k*-4 Year Share Certificate
OTHER TIERS: 2.55% → $500 - $100k
2.60%*$100k*-Business 4 Year Share Certificate
OTHER TIERS: 2.55% → $500 - $100k
2.55%*$100k*-3 Year Share Certificate
OTHER TIERS: 2.50% → $500 - $100k
2.55%*$100k*-Business 3 Year Share Certificate
OTHER TIERS: 2.50% → $500 - $100k
2.45%*$100k*-30 Month Share Certificate
OTHER TIERS: 2.40% → $500 - $100k
2.45%*$100k*-Business 30 Month Share Certificate
OTHER TIERS: 2.40% → $500 - $100k
2.40%*$100k*-24 Month Share Certificate
OTHER TIERS: 2.35% → $500 - $100k
2.40%*$100k*-Business 24 Month Share Certificate
OTHER TIERS: 2.35% → $500 - $100k
2.35%*$100k*-18 Month Share Certificate
OTHER TIERS: 2.30% → $500 - $100k
2.35%*$100k*-Business 18 Month Share Certificate
OTHER TIERS: 2.30% → $500 - $100k
2.25%*$100k*-12 Month Share Certificate
OTHER TIERS: 2.20% → $500 - $100k
2.25%*$100k*-Business 12 Month Share Certificate
OTHER TIERS: 2.20% → $500 - $100k
1.80%*$100k*-10 Month Share Certificate
OTHER TIERS: 1.75% → $500 - $100k
1.80%*$100k*-Business 10 Month Share Certificate
OTHER TIERS: 1.75% → $500 - $100k
1.70%*$100k*-6 Month Share Certificate
OTHER TIERS: 1.65% → $500 - $100k
1.70%*$100k*-Business 6 Month Share Certificate
OTHER TIERS: 1.65% → $500 - $100k
1.45%*$100k*-4 Month Share Certificate
OTHER TIERS: 1.40% → $500 - $100k
1.45%*$100k*-Business 4 Month Share Certificate
OTHER TIERS: 1.40% → $500 - $100k
1.40%*$100k*-3 Month Share Certificate
OTHER TIERS: 1.35% → $500 - $100k
1.40%*$100k*-Business 3 Month Share Certificate
OTHER TIERS: 1.35% → $500 - $100k
1.10%*$100k*-7 Day Share Certificate
OTHER TIERS: 1.06% → $500 - $100k
1.10%*$100k*-Business 7 Day Share Certificate
OTHER TIERS: 1.06% → $500 - $100k

Centra Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.75%$500-8 Month IRA Special w/ Checking
2.60%$500-5 Year IRA Certificate
2.55%$500-4 Year IRA Certificate
2.50%$500-3 Year IRA Certificate
2.35%$500-2 Year IRA Certificate
2.30%$500-18 Month IRA Certificate
2.20%$500-12 Month IRA Certificate
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