Centra Credit Union


Overview / Commentary
800-232-3642
3801 Tupelo Dr PO Box 789
Columbus, IN 47201

Centra Credit Union is headquartered in Columbus and is the 5th largest credit union in the state of Indiana. It is also the 209th largest credit union in the nation. It was established in 1940 and as of June of 2021, it had grown to 366 employees and 140,965 members at 26 locations. Centra Credit Union has an A+ health rating.

Field of Membership Restrictions

Membership in Centra Credit Union is open to those who live or work in the Indiana counties of Adams, Allen, Bartholomew, Blackford, Boone, Brown, Carroll, Cass, Clark, Clay, Clinton, Crawford, Dearborn, Decatur, Delaware, Fayette, Floyd, Franklin, Grant, Greene, Hamilton, Hancock, Harrison, Hendricks, Henry, Howard, Huntington, Jackson, Jay, Jefferson, Jennings, Johnson, Lawrence, Madison, Miami, Monroe, Montgomery, Morgan, Ohio, Orange, Owen, Parke, Perry, Putnam, Randolph, Ripley, Rush, Scott, Shelby, Sullivan, Switzerland, Tippecanoe, Tipton, Union, Vigo, Wabash, Washington, Wayne, Wells, or White and 8 townships in Marion County, or the Kentucky counties of Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, or Trimble.
See current membership details

Reviews (8)

Disappointed in Rewards Checking

I have banked with this company for over 10 years now. The Rewards Checking account is misleading because there are stipulations on how the debt card issued for your account can be used to earn points. If you use a pin number, which is automatic for most debt cards, no rewards earned. The transactions must be "signature based" transactions. When you are issued a new card you have to register that card with the rewards account, but it is not tied to your previous card account. I had yet to earn points even after months on this even though I pay $4 per month for the account and switched to a no fees checking. This account seemed to be more of a scam for people who don't want a credit card. The bank at 1 point took money out of my 5 year olds savings account because of her fathers late payment on his loan after we separated. If took a court order to have his name removed from the account because he was still taking her money.

Rewards Checking

I signed up for rewards checking over 5 years ago with the understanding that I would earn points like a credit card. But within that time I have received not even 1000 points total. First you register your card and use it, but the fine print reads using the card with a pin does not reward points. I was paying $4.00 a month for something that had no reward. On top of that they do not inform you that if you get a new card you have to go back and register all over again. Unless you plan to use your account without entering a pin number for transactions it will do you very little good. I have also had direct deposit paychecks not show up until 10-11am on multiple occasions. Normally funds were available at 5am and have to wait many more hours sometimes meant not having money when it was needed.

Centra Credit Union

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I have been a member of Centra Credit Union for over eight years. Overall, this is an average bank. While their customer service at the Edinburgh branch is great, their main branch's service leaves much to be desired. They are also very quick to act if your debit card as been compromised. One of my biggest complaints about this bank is that it's their policy to charge $0.50 to transfer money from savings to checking accounts when the checking account has been overdrawn. When I first opened my accounts, the bank did not charge anything to transfer between connected accounts. Centra also does not have a feature on it's iPhone app to let you know if you've overdrawn your account. I would be much happier with my mobile experience if this feature was added seeing as a $26.00 fee is charged if you overdraw your account.

Friendly local credit union

Posted by: |

Over the past decade banking with this credit union they have always been polite and service oriented. The facilities are clean, organized and well staffed so that there are not long lines.

The car loan rates are competitive as are the home equity loan rates. Additionally they offer HSA accounts and CDs. The 'free checking' account is genuinely free, with no charges (except overdraft, if your associated savings account doesn't have sufficient funds). Check them out it is worth your time.

Great Credit Union!

Centra credit union is a great place to do business. They have trustworthy workers, and they work hard to make their clients happy. Their customer service is second to none. Their fees are competitive and they do not gouge you for more money. No complaints here.

Horrible Business!!!!

DO NOT DO BUSINESS with this bank. They will rob you blind to line their pockets! They sneak in hidden fees and are completely unreasonable and crooked! Customer service is awful and they will not help. If you get a loan, make sure you pick a different bank! This bank is nothing but crooks!

Online Services

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If you need to use online services stay as far away from this credit union as you can. I think banks in third world countries have a better IT system. You will experience frequent outages and it will lock you out of your account and not recognize your account number. Banking with Centra is a headache you may want to avoid

Run From Centra Credit Union

Posted by: |

Centra is an example of why people keep their money in mattresses. Never again will I use this bank.



Health
A+

Health Grade Components

Overall
NCUA #68287
Year Chartered1940
Employees366
Primary Regulator
Profit Margin
Return on Assets - YTD0.78%
Return on Equity - YTD6.67%
Annual Interest Income$28.3MM
Assets and Liabilities
AssetsQ2 2021vs Q2 2020$1.95B$1.74B
LoansQ2 2021vs Q2 2020$1.37B$1.28B
DepositsQ2 2021vs Q2 2020$1.65B$1.45B
Equity CapitalQ2 2021vs Q2 2020$227.4MM$216.8MM
Loan Loss AllowanceQ2 2021vs Q2 2020$9.0MM$10.1MM
Unbacked Noncurrent LoansQ2 2021vs Q2 2020$1.6MM$2.9MM
Real Estate OwnedQ2 2021vs Q2 2020$0$292.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Centra Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.00%--Member Loyalty Account
0.20%*$15k*-HSA Tiered Checking
OTHER TIERS: 0.10% $500 - $5k | 0.15% $5k - $15k
0.10%$1k-IRA Subshare
0.10%--Business Share Savings
0.10%--Business Special Savings
0.10%--Business Savings Escrow
0.10%--Membership Saving
0.10%--You Choose Savings

Centra Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.45%*$1m*-Business Premium Money Market Savings
OTHER TIERS: 0.20% $7.5k - $25k | 0.25% $25k - $50k | 0.30% $50k - $250k | 0.35% $250k - $500k | 0.40% $500k - $1m
0.40%*$500k*-Investors Money Market Savings
OTHER TIERS: 0.15% Up to $10k | 0.20% $10k - $25k | 0.25% $25k - $50k | 0.30% $50k - $250k | 0.35% $250k - $500k
0.20%*$25k*-Money Market Savings
OTHER TIERS: 0.10% Up to $5k | 0.15% $5k - $25k

Centra Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.80%*$100k*-5 Year Share Certificate
OTHER TIERS: 0.75% $500 - $100k
0.80%*$100k*-Business 5 Year Share Certificate
OTHER TIERS: 0.75% $500 - $100k
0.70%*$100k*-4 Year Share Certificate
OTHER TIERS: 0.65% $500 - $100k
0.70%*$100k*-Business 4 Year Share Certificate
OTHER TIERS: 0.65% $500 - $100k
0.60%*$100k*-3 Year Share Certificate
OTHER TIERS: 0.55% $500 - $100k
0.60%*$100k*-Business 3 Year Share Certificate
OTHER TIERS: 0.55% $500 - $100k
0.55%$500-3 Year Medex Share Certificate
0.55%$500-Business 3 Year Medex Share Certificate
0.55%$500-13 Month Share Certificate - Web Only
0.50%*$100k*-24 Month Share Certificate
OTHER TIERS: 0.45% $500 - $100k
0.50%*$100k*-30 Month Share Certificate
OTHER TIERS: 0.45% $500 - $100k
0.50%$5k-8 Month Investors Share Certificate Special w/ Checking
0.50%*$100k*-Business 24 Month Share Certificate
OTHER TIERS: 0.45% $500 - $100k
0.50%*$100k*-Business 30 Month Share Certificate
OTHER TIERS: 0.45% $500 - $100k
0.40%*$100k*-12 Month Share Certificate
OTHER TIERS: 0.35% $500 - $100k
0.40%*$100k*-18 Month Share Certificate
OTHER TIERS: 0.35% $500 - $100k
0.40%*$100k*-Business 12 Month Share Certificate
OTHER TIERS: 0.35% $500 - $100k
0.40%*$100k*-Business 18 Month Share Certificate
OTHER TIERS: 0.35% $500 - $100k
0.35%$5k-12 Month Investors Share Certificate
0.35%$500-13 Month Investors Share Certificate
0.30%*$100k*-6 Month Share Certificate
OTHER TIERS: 0.25% $500 - $100k
0.30%$500-18 Month Freedom Share Certificate
0.30%*$100k*-Business 6 Month Share Certificate
OTHER TIERS: 0.25% $500 - $100k
0.30%$5k-10 Month Investors Share Certificate
0.30%$500-Business 18 Month Freedom Share Certificate
0.25%$5k-6 Month Investors Share Certificate
0.20%*$100k*-3 Month Share Certificate
OTHER TIERS: 0.15% $500 - $100k
0.20%$500-4 Month Investors Share Certificate
0.20%*$100k*-Business 3 Month Share Certificate
OTHER TIERS: 0.15% $500 - $100k
0.15%$25k-7 Day Investors Share Certificate
0.15%$5k-3 Month Investors Share Certificate

Centra Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.75%$500-5 Year IRA Certificate
0.65%$500-4 Year IRA Certificate
0.55%$500-3 Year IRA Certificate
0.50%$500-8 Month IRA Special w/ Checking
0.45%$500-2 Year IRA Certificate
0.35%$500-12 Month IRA Certificate
0.35%$500-18 Month IRA Certificate
0.35%$500-13 Month IRA Certificate
0.30%$500-18 Month Freedom IRA Certificate
Locations

Availability

Indianapolis Area

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