Centra Credit Union is headquartered in Columbus and is the 3rd largest credit union in the state of Indiana. It is also the 185th largest credit union in the nation. It was established in 1940 and as of December of 2016, it had grown to 270 employees and 108,430 members at 25 locations. Centra Credit Union has an A+ health rating.
Membership in Centra Credit Union is open to those who live or work in Adams, Allen, Bartholomew, Blackford, Boone, Brown, Carroll, Cass, Clark, Clay, Clinton, Crawford, Dearborn, Decatur, Delaware, Fayette, Floyd, Franklin, Grant, Greene, Hamilton, Hancock, Harrison, Hendricks, Henry, Howard, Huntington, Jackson, Jay, Jefferson, Jennings, Johnson, Lawrence, Madison, Miami, Monroe, Montgomery, Morgan, Ohio, Orange, Owen, Parke, Perry, Putnam, Randolph, Ripley, Rush, Scott, Shelby, Sullivan, Switzerland, Tippecanoe, Tipton, Union, Vigo, Wabash, Washington, Wayne, Wells, and White Counties and select townships in Marion County in Indiana or in Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, and Trimble Counties in Kentucky.
See current membership details
Over the past decade banking with this credit union they have always been polite and service oriented. The facilities are clean, organized and well staffed so that there are not long lines.
The car loan rates are competitive as are the home equity loan rates. Additionally they offer HSA accounts and CDs. The 'free checking' account is genuinely free, with no charges (except overdraft, if your associated savings account doesn't have sufficient funds). Check them out it is worth your time.
Centra credit union is a great place to do business. They have trustworthy workers, and they work hard to make their clients happy. Their customer service is second to none. Their fees are competitive and they do not gouge you for more money. No complaints here.
I signed up for rewards checking over 5 years ago with the understanding that I would earn points like a credit card. But within that time I have received not even 1000 points total. First you register your card and use it, but the fine print reads using the card with a pin does not reward points. I was paying $4.00 a month for something that had no reward. On top of that they do not inform you that if you get a new card you have to go back and register all over again. Unless you plan to use your account without entering a pin number for transactions it will do you very little good. I have also had direct deposit paychecks not show up until 10-11am on multiple occasions. Normally funds were available at 5am and have to wait many more hours sometimes meant not having money when it was needed.
I have been a member of Centra Credit Union for over eight years. Overall, this is an average bank. While their customer service at the Edinburgh branch is great, their main branch's service leaves much to be desired. They are also very quick to act if your debit card as been compromised. One of my biggest complaints about this bank is that it's their policy to charge $0.50 to transfer money from savings to checking accounts when the checking account has been overdrawn. When I first opened my accounts, the bank did not charge anything to transfer between connected accounts. Centra also does not have a feature on it's iPhone app to let you know if you've overdrawn your account. I would be much happier with my mobile experience if this feature was added seeing as a $26.00 fee is charged if you overdraw your account.
If you need to use online services stay as far away from this credit union as you can. I think banks in third world countries have a better IT system. You will experience frequent outages and it will lock you out of your account and not recognize your account number. Banking with Centra is a headache you may want to avoid
|Return on Assets - YTD||1.01%|
|Return on Equity - YTD||8.27%|
|Annual Interest Income||$36.5MM|
|Assets and Liabilities|
|Assets||Q4 2016vs Q4 2015||$1.36B$1.29B|
|Loans||Q4 2016vs Q4 2015||$924.6MM$820.7MM|
|Deposits||Q4 2016vs Q4 2015||$1.16B$1.10B|
|Equity Capital||Q4 2016vs Q4 2015||$165.5MM$153.2MM|
|Loan Loss Allowance||Q4 2016vs Q4 2015||$9.4MM$8.7MM|
|Unbacked Noncurrent Loans||Q4 2016vs Q4 2015||$2.9MM$2.1MM|
|Real Estate Owned||Q4 2016vs Q4 2015||$69.00K$78.00K|
Rates for Centra Credit Union are currently being reviewed.