Centra Credit Union is headquartered in Columbus and is the 6th largest credit union in the state of Indiana. It is also the 223rd largest credit union in the nation. It was established in 1940 and as of December of 2022, it had grown to 385 employees and 155,264 members at 25 locations. Centra Credit Union's money market rates are 8X the national average, and it has an A health rating.
Membership in Centra Credit Union is open to those who live or work in the Indiana counties of Adams, Allen, Bartholomew, Blackford, Boone, Brown, Carroll, Cass, Clark, Clay, Clinton, Crawford, Dearborn, Decatur, Delaware, Fayette, Floyd, Franklin, Grant, Greene, Hamilton, Hancock, Harrison, Hendricks, Henry, Howard, Huntington, Jackson, Jay, Jefferson, Jennings, Johnson, Lawrence, Madison, Miami, Monroe, Montgomery, Morgan, Ohio, Orange, Owen, Parke, Perry, Putnam, Randolph, Ripley, Rush, Scott, Shelby, Sullivan, Switzerland, Tippecanoe, Tipton, Union, Vigo, Wabash, Washington, Wayne, Wells, or White and 8 townships in Marion County, or the Kentucky counties of Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, or Trimble.
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I have banked with this company for over 10 years now. The Rewards Checking account is misleading because there are stipulations on how the debt card issued for your account can be used to earn points. If you use a pin number, which is automatic for most debt cards, no rewards earned. The transactions must be "signature based" transactions. When you are issued a new card you have to register that card with the rewards account, but it is not tied to your previous card account. I had yet to earn points even after months on this even though I pay $4 per month for the account and switched to a no fees checking. This account seemed to be more of a scam for people who don't want a credit card. The bank at 1 point took money out of my 5 year olds savings account because of her fathers late payment on his loan after we separated. If took a court order to have his name removed from the account because he was still taking her money.
I signed up for rewards checking over 5 years ago with the understanding that I would earn points like a credit card. But within that time I have received not even 1000 points total. First you register your card and use it, but the fine print reads using the card with a pin does not reward points. I was paying $4.00 a month for something that had no reward. On top of that they do not inform you that if you get a new card you have to go back and register all over again. Unless you plan to use your account without entering a pin number for transactions it will do you very little good. I have also had direct deposit paychecks not show up until 10-11am on multiple occasions. Normally funds were available at 5am and have to wait many more hours sometimes meant not having money when it was needed.
I have been a member of Centra Credit Union for over eight years. Overall, this is an average bank. While their customer service at the Edinburgh branch is great, their main branch's service leaves much to be desired. They are also very quick to act if your debit card as been compromised. One of my biggest complaints about this bank is that it's their policy to charge $0.50 to transfer money from savings to checking accounts when the checking account has been overdrawn. When I first opened my accounts, the bank did not charge anything to transfer between connected accounts. Centra also does not have a feature on it's iPhone app to let you know if you've overdrawn your account. I would be much happier with my mobile experience if this feature was added seeing as a $26.00 fee is charged if you overdraw your account.
Over the past decade banking with this credit union they have always been polite and service oriented. The facilities are clean, organized and well staffed so that there are not long lines.
The car loan rates are competitive as are the home equity loan rates. Additionally they offer HSA accounts and CDs. The 'free checking' account is genuinely free, with no charges (except overdraft, if your associated savings account doesn't have sufficient funds). Check them out it is worth your time.
Centra credit union is a great place to do business. They have trustworthy workers, and they work hard to make their clients happy. Their customer service is second to none. Their fees are competitive and they do not gouge you for more money. No complaints here.
DO NOT DO BUSINESS with this bank. They will rob you blind to line their pockets! They sneak in hidden fees and are completely unreasonable and crooked! Customer service is awful and they will not help. If you get a loan, make sure you pick a different bank! This bank is nothing but crooks!
If you need to use online services stay as far away from this credit union as you can. I think banks in third world countries have a better IT system. You will experience frequent outages and it will lock you out of your account and not recognize your account number. Banking with Centra is a headache you may want to avoid
Centra is an example of why people keep their money in mattresses. Never again will I use this bank.
Overall | |
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NCUA # | 68287 |
Year Chartered | 1940 |
Employees | 385 |
Primary Regulator |
Profit Margin | |
---|---|
Return on Assets - YTD | 0.72% |
Return on Equity - YTD | 6.87% |
Annual Interest Income | $70.9MM |
Assets and Liabilities | ||
---|---|---|
Assets | Q4 2022vs Q4 2021 | $2.05B$1.96B |
Loans | Q4 2022vs Q4 2021 | $1.61B$1.43B |
Deposits | Q4 2022vs Q4 2021 | $1.72B$1.68B |
Equity Capital | Q4 2022vs Q4 2021 | $216.0MM$234.0MM |
Loan Loss Allowance | Q4 2022vs Q4 2021 | $12.1MM$7.7MM |
Unbacked Noncurrent Loans | Q4 2022vs Q4 2021 | $12.9MM$2.8MM |
Real Estate Owned | Q4 2022vs Q4 2021 | $0$92.00K |
Always verify rates and promotions with the bank or credit union. We are not Centra Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
---|---|---|---|---|---|
3.00%* | - | $1k | High Interest Checking | ||
OTHER TIERS: 0.25% → $5k+ | 1.50% → $1k - $5k |