Chartway Federal Credit Union is a full service credit union that offers a range of personal and business banking options to its members. Since its inception it has broadened its field of membership significantly and is now one of the largest credit unions in the country.
All of Chartway’s checking accounts come with a Visa Debit Card, access to the Co-Op ATM network, online banking, and an account protection program. Its saving and money market accounts offer quarterly dividend payments on interest and have minimum balance requirements.
Chartway Federal Credit Union online banking offers members the ability to perform account management tasks like fund transfers, Bill Pay, and check copy viewing. It also features a mobile app that enables remote check deposit as well as the other online banking functions.
Chartway FCU was founded in 1959 as NorVA N.A.S. Federal Credit Union before changing to its current name in 1996. It is headquartered in Virginia Beach, Virginia, and operates through multiple branch locations across several states.
Field of Membership Restrictions
Membership in Chartway Federal Credit Union is open to those who make a $10 donation to the We Promise Foundation, or live, work, worship, or attend school in an area served by one of Chartway FCU's branches.
See current membership details
Related Posts
1/10 - 12 Month No Penalty CD Up To 2.15% APY
11/20/15 - Chartway FCU Ups Rate On 18-23 Month CD
7/20/15 - Chartway FCU Raises Rate on 60-71 Month Web-Only CD
2/26/15 - Chartway FCU's 1.31% APY CD Tops 12 Month List.
12/3/14 - Chartway FCU CD Rate Cuts
11/19/14 - Chartway FCU's 18-23 Month Web-Only CD Tops The Best Rate List
11/18/14 - Chartway 18 Month CD Rate Hike.
10/7/14 - Top Certificate Rates at Chartway Federal Credit Union
9/23/14 - 2.52% APY 5 Year CD, Chartway FCU. Quick Look.
2/22/13 - Special 11-Month CD Rate at Chartway Federal Credit Union
12/6/12 - Higher Special CD Rates at Chartway Federal Credit Union - Easy Membership
11/15/12 - Special 1-Year CD Rate at Chartway Federal Credit Union - Easy Membership
12/13/11 - Special 7-Month CD Rate at Chartway Federal Credit Union - Limited Membership
11/8/11 - Chartway Federal Credit Union 3.84% $5K $20K $384 Echecking - Qualifying
4/5/11 - E-Checking Rewards Accounts - Sold Out
2/14/11 - No Longer Offered - Competitive Savings Account at Chartway Federal Credit Union - Limited Membership
11/5/10 - Top 5-Year CD & IRA CD Rate Continues at HeritageWest Credit Union in Utah - Local Only
9/3/10 - Competitive CD Rates at Chartway FCU in Several States - Local Only - Update
8/24/10 - Competitive 5-Year CD & IRA CD Rate at HeritageWest Credit Union in Utah - Local Only
2/5/10 - Competitive CD Rates at Chartway FCU in Several States - Local Only
11/9/09 - No Longer Offered - Reward Checking Account at Chartway Federal Credit Union
10/11/09 - 2.00% 5-Month CD at Chartway FCU in Several States
4/27/09 - 3.03% 8-Month CD at Southwest Community FCU in UT, NV & AZ
12/17/08 - Update on Chartway FCU's 5.00% 7-Month CD ($25K Max)
12/17/08 - 5.00% 7-Month CD ($25K Max) at Chartway FCU in Rhode Island
7/2/07 - 5.75% 13-Month CD at a Multi-State CU (Chartway) - up to 6.51% possible.
7/2/07 - 7.00% 7-Month CD at Chartway FCU - $7K Max
5/13/07 - 5.75% 13-Month CD at Chartway FCU (up to 6.51% possible)
4/12/07 - 5.65% 17-Month CD at Chartway FCU
12/30/06 - 7.00% 7-Month / 5.88% 18-Month CD at a Multi-State CU (Chartway FCU).
8/21/06 - 6.25% 18-Month / 6.00% 15-Month CD at a Multi-State CU (Chartway)
8/9/06 - 6.25% 13-Month / 6.00% 10-Month CD at a Multi-State CU (Chartway FCU).
8/3/06 - Chartway's 8% CDs are Over, But 6.25% 13-mo CDs are Still Available
7/26/06 - Chartway's 8% 8-Month CD Promotion Ends Friday
6/9/06 - Need Referrals for Chartway's 8% 8-Month Certificate?
6/3/06 - 8% 8-Month CD at a Multi-State CU ($8K Max)
My Experience with Chartway Federal Credit Union
My husband is active duty Navy, so we lived in Virginia Beach, VA for a little over two years. While living there, we wanted to get an account with a local bank or credit union. After doing some research, we decided to visit Chartway Federal Credit Union by the Lynnhaven Mall. Upon arriving, the customer service representatives greeted us and asked how they could help us. We told them that we wanted some information on their banking services, but that we would not be joining their credit union until we had a chance to compare to a few other places in person. They were still very helpful and friendly, and never tried to rush us even though they knew we would not be signing anything that day. After comparing them to a few other places, we both decided that Chartway Federal Credit Union was the best place for us. The customer service representative remembered us by name and greeted us as soon as we entered. We were able to sign up that day for a checking account, savings account, and we were given information for various lending services in case we would ever need one. We never had any issues with bogus charges or fees. Interest rates were always very competitive. We visited multiple branches while living in the area, and never had a bad experience. All of their employees are always knowledgeable, friendly, and helpful. The lines always move in a timely manner, even on popular paydays like the 1st, 15th, and Fridays. I love how professional this credit union is and was very upset when we moved to a new state that did not have Chartway Federal Credit Union branches. The fees are minimal compared to most other places so it is always disappointing when I see charges with our new credit union that I know that Chartway Federal Credit Union would not have charged me.
Had To Leave
I had been with Chartway for over 10 years.
I noticed that all of my calls to them for the last few weeks were on hold for over 20 minutes to get to CS. Not during busy periods, either.
I did tell management that their staffing for LONG HOLD TIMES is something they should be seeing with me having to complain and leave.
Please post problems about extended wait times on this web site. NOT EXCEPTIONS, but consistently occurring long hold times.
Maybe we can get some attention on this issue.
Chartway FCU
If you have a Chartway CD mature, be sure to check that you have the correct amount at maturity. I gave Chartway notice 3 days before maturity that I wanted the proceeds of the CD moved into my share account so I could take it out and move the money elsewhere since Chartway's rates at this time were not so good. Imagine my surprise when I found that only1/10 of the amount of the CD had been moved. When I questioned this, after a long wait on the phone, I was told that the rest of the money was being moved to my share acct. What a surprise - when I found that nearly $1000 had been taken out. I was short about $1000. When I inquired, I was told that both errors were "systems errors". It was finally resolved by a very good and attentive customer service rep, but the fact that it happened at all I found very disturbing. So keep a close watch on your account here.
Also, although when I first went on the online account I could see the history and how much money I should have had, after the transfer to the share account, all the history vanished - so print out your history!
Astonishingly Bad
Possibly the worst band I have dealt with. I did a referral bonus and was a literally an absolute nightmare, they tried to screw me on every turn. After 9 individual callsbeing told something different each time and weeks of waiting. I finally get told that I can basically screw off, and eventually decided to close my 4 accounts with them. This bank like most don’t really care about you but they strive to set an all new low. They set the bar so low that its a tripping hazard in hell.
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 13242 |
| Year Chartered | 1959 |
| Employees | 469 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.52% |
| Return on Equity - YTD | 5.86% |
| Annual Interest Income | $68.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $2.53B$2.38B |
| Loans | Q4 2021vs Q4 2020 | $1.62B$1.56B |
| Deposits | Q4 2021vs Q4 2020 | $2.28B$2.15B |
| Equity Capital | Q4 2021vs Q4 2020 | $224.3MM$214.2MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $18.1MM$20.9MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $12.0MM$17.1MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $0$13.00K |
