Chartway Federal Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
1.81%	5-year CD	60-71 Month Web-Only CD 1.85% - Synchrony Bank 60 Month CD
1.10%	18-month CD	18-23 Month Web-Only CD 1.30% - Ally Bank High Yield 18-Month CD
1.00%	1-year CD	12-17 Month Web-Only CD 1.05% - Ally Bank High Yield 12-Month CD

View all Chartway Federal Credit Union rates »

Overview / Commentary

www.chartway.com

855-974-5309

5700 Cleveland St
Virginia Beach, VA 23462

Chartway Federal Credit Union is a full service credit union that offers a range of personal and business banking options to its members. Since its inception it has broadened its field of membership significantly and is now one of the largest credit unions in the country.

All of Chartway’s checking accounts come with a Visa Debit Card, access to the Co-Op ATM network, online banking, and an account protection program. Its saving and money market accounts offer quarterly dividend payments on interest and have minimum balance requirements.

Chartway Federal Credit Union online banking offers members the ability to perform account management tasks like fund transfers, Bill Pay, and check copy viewing. It also features a mobile app that enables remote check deposit as well as the other online banking functions.

Chartway FCU was founded in 1959 as NorVA N.A.S. Federal Credit Union before changing to its current name in 1996. It is headquartered in Virginia Beach, Virginia, and operates through multiple branch locations across several states.

Field of Membership Restrictions

Membership is open to those who make a $10 donation to the We Promise Foundation or live, work, worship or attend school in an area served by one of our branches. Membership is also open to employees and their family members of select companies.
See current membership details

12/6/12 - Higher Special CD Rates at Chartway Federal Credit Union - Easy Membership
11/15/12 - Special 1-Year CD Rate at Chartway Federal Credit Union - Easy Membership
12/13/11 - Special 7-Month CD Rate at Chartway Federal Credit Union - Limited Membership
11/8/11 - Chartway Federal Credit Union 3.84% $5K $20K $384 Echecking - Qualifying
4/5/11 - E-Checking Rewards Accounts - Sold Out
2/14/11 - No Longer Offered - Competitive Savings Account at Chartway Federal Credit Union - Limited Membership
11/5/10 - Top 5-Year CD & IRA CD Rate Continues at HeritageWest Credit Union in Utah - Local Only
9/3/10 - Competitive CD Rates at Chartway FCU in Several States - Local Only - Update
8/24/10 - Competitive 5-Year CD & IRA CD Rate at HeritageWest Credit Union in Utah - Local Only
2/5/10 - Competitive CD Rates at Chartway FCU in Several States - Local Only
10/11/09 - 2.00% 5-Month CD at Chartway FCU in Several States
3/24/09 - 3.03% 8-Month CD at Southwest Community FCU in UT, NV & AZ
10/6/08 - Update on Chartway FCU's 5.00% 7-Month CD ($25K Max)
9/28/08 - 5.00% 7-Month CD ($25K Max) at Chartway FCU in Rhode Island
7/28/08 - No Longer Offered - Reward Checking Account at Chartway Federal Credit Union
7/2/07 - 7.00% 7-Month CD at Chartway FCU - $7K Max
6/1/07 - 5.75% 13-Month CD at a Multi-State CU (Chartway) - up to 6.51% possible.
5/13/07 - 5.75% 13-Month CD at Chartway FCU (up to 6.51% possible)
4/12/07 - 5.65% 17-Month CD at Chartway FCU
12/4/06 - 7.00% 7-Month / 5.88% 18-Month CD at a Multi-State CU (Chartway FCU).
8/21/06 - 6.25% 18-Month / 6.00% 15-Month CD at a Multi-State CU (Chartway)
8/3/06 - Chartway's 8% CDs are Over, But 6.25% 13-mo CDs are Still Available
7/26/06 - Chartway's 8% 8-Month CD Promotion Ends Friday
7/6/06 - 6.25% 13-Month / 6.00% 10-Month CD at a Multi-State CU (Chartway FCU).
6/9/06 - Need Referrals for Chartway's 8% 8-Month Certificate?
6/3/06 - 8% 8-Month CD at a Multi-State CU ($8K Max)

Reviews (18)

Featured Account Options

My Experience with Chartway Federal Credit Union

Posted by: jackie2788 | Feb 25, 2015

My husband is active duty Navy, so we lived in Virginia Beach, VA for a little over two years. While living there, we wanted to get an account with a local bank or credit union. After doing some research, we decided to visit Chartway Federal Credit Union by the Lynnhaven Mall. Upon arriving, the customer service representatives greeted us and asked how they could help us. We told them that we wanted some information on their banking services, but that we would not be joining their credit union until we had a chance to compare to a few other places in person. They were still very helpful and friendly, and never tried to rush us even though they knew we would not be signing anything that day. After comparing them to a few other places, we both decided that Chartway Federal Credit Union was the best place for us. The customer service representative remembered us by name and greeted us as soon as we entered. We were able to sign up that day for a checking account, savings account, and we were given information for various lending services in case we would ever need one. We never had any issues with bogus charges or fees. Interest rates were always very competitive. We visited multiple branches while living in the area, and never had a bad experience. All of their employees are always knowledgeable, friendly, and helpful. The lines always move in a timely manner, even on popular paydays like the 1st, 15th, and Fridays. I love how professional this credit union is and was very upset when we moved to a new state that did not have Chartway Federal Credit Union branches. The fees are minimal compared to most other places so it is always disappointing when I see charges with our new credit union that I know that Chartway Federal Credit Union would not have charged me.

Reply

3

Chartway Federal is a legit bank, nice service

Posted by: RobY | Dec 14, 2014

Chartway Federal Credit Union has been a great experience for me, thus far, with just a few hiccups. I primarily use the bank on Holland Rd in Virginia Beach, VA. for my checking needs, and have found the process to be very simple. In particular, I found ATM use to be easy if you have a card with the bank, however if you dont - say you have a Paypal business card for example, you will be subject to some hefty fees since it is out of the bank's network. Because it is a credit union, there are also specific guidelines for gaining membership that tend to make customer service feel more like a "family" feel rather than feeling like a sheep among other sheep at larger, more reputable banks. That praise is for the branch itself - if there were any qualms, I would say that it would come in the form of telephone customer service, which in the few times I have had to use it, took a bit longer than I would have liked. Still, overall, it is worth my time and money to stay at Chartway Federal and I intend to bank there for much longer into the future.

Reply

4

Out Of Country Coins CHECK THEM!!

Posted by: Brooke Amber Hill | Apr 28, 2016

Just as a heads up if you go to get coins every week for laundry or other reasons please be mindful to check all of your rolls of coins while you are there because recently we have revied Canadian coin that are obviously not usable here. Just to save you a ride to the curency exchange becaus it can be a hassle. Other than that we have not really had a problem with chartway.

Reply

1

Small But Not Too Small...

Posted by: bradgarbus | Aug 17, 2012

I have been with Chartway for a couple years and they have been very helpful. Getting support can be a challenge on their busy days, but they respond well via email and chat.

I have become a supporter of the Thrive Movement and decided to take my funds out of the mega banks that have caused so many of the worlds economic issues. Chartway is small, but they service the customer and that's what is important. When banks get too big they become greedy and thats not good for anyone.

I am slowly moving the majority of my assets into Chartway, and funding local growth.

Reply

1

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Health

B+

Data as of Q2 2016

Learn more about bank health

Health Grade Components

Overall
NCUA #	13242
Year Chartered	1959
Employees	399
Primary Regulator

Profit Margin
Return on Assets - YTD	0.37%
Return on Equity - YTD	4.59%
Annual Interest Income	$33.2MM

Assets and Liabilities
Assets	Q2 2016vs Q2 2015	$2.14B$2.04B
Loans	Q2 2016vs Q2 2015	$1.68B$1.54B
Deposits	Q2 2016vs Q2 2015	$1.94B$1.83B
Equity Capital	Q2 2016vs Q2 2015	$173.8MM$162.7MM
Loan Loss Allowance	Q2 2016vs Q2 2015	$17.1MM$16.8MM
Unbacked Noncurrent Loans	Q2 2016vs Q2 2015	$14.0MM$11.4MM
Real Estate Owned	Q2 2016vs Q2 2015	$407.00K$3.3MM

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