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Chemical Bank

Chemical Bank

Popular Accounts at this Bank

APYACCOUNT TYPEACCOUNT NAME
1.50%5-year CD60 Month Raise-Your-Rate CD
0.40%1-year CD12 Month Add-On CD
0.05%SavingsMI Savings Account

Overview / Commentary
989-631-9200
333 East Main Street
Midland, MI 48640

Chemical Bank is headquartered in Midland and is the 2nd largest bank in the state of Michigan. It is also the 121st largest bank in the nation. It was established in 1917 and as of September of 2016, it had grown to 2,088 employees at 177 locations. Chemical Bank has an A+ health rating.

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Reviews (2)

Chemical Bank Review

I have banked with Chemical Bank for basic checking since 2014. I think their web service and mobile app are clumsy and hard to navigate. They also have ridiculous fees like charging for a lost or stolen card, and certain accounts also have fees associated with just having the account. The customer service is mediocre. It sometimes feels like the staff are indifferent to your concerns and they certainly never go above and beyond to make customers happy. I went to Chemical Bank because my old bank merged with them. During the merger there was a lot of confusion and nobody wanted to help me. If it weren't so inconvenient I would have pulled my account and taken it to a different bank. I only have one account with Chemical Bank because I am not a huge fan of how they treat customers and have other accounts at another bank. I would definitely stay with Chemical Bank if their online services were better, but I have been considering moving to a different bank even though it would be a huge hassle. Just last week I used their online chat feature to ask a question and the representative was rude and condescending and really didn't seem to care about what I was asking her. The mobile app is also something to be desired. It isn't very good at keeping up to date information on withdrawals, and it can be hard to figure out what the withdrawal was because everything is omitted on the app. It's also difficult to transfer money to a different bank...in fact I'm fairly certain it isn't possible, so when I do want to take money out to put in another account at another bank, it takes extra steps.

Terrible Everything!

Posted by: bakuebler | Dec 10, 2014

I was with Northwestern Bank for about 20 years, a very loyal customer and appreciated the bank I had. Then, Chemical Bank took over. Awful customer service, can never get through when calling a local branch, they do not return email correspondence, and their online banking is in the tank. Not only can I not use all the services all the time, but during the "takeover" I had to wait an entire month before I could use online bill pay. I was treated like a complete moron for not having another capability set in place to take care of my bills. Now, I need access to my bank records preceding the transition for the last year and I can no longer access them after they told me I would be able to several weeks ago. This has delayed a loan and cost me a great deal of money and loss of profit. Not to mention the fact that I can now, no longer obtain loan information from my local branch. What a joke. I am closing my accounts. I love the people formerly of NWB, but I will no longer do business with Chemical Bank. They do NOT deserve my business!



Health
A+

Health Grade Components

Overall
FDIC Certificate #1003
Year Established1917
Employees2088
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.25%
Return on Equity - YTD11.35%
Annual Interest Income$246.9MM
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$9.72B$7.99B
LoansQ3 2016vs Q3 2015$7.79B$6.16B
DepositsQ3 2016vs Q3 2015$7.93B$6.71B
Equity CapitalQ3 2016vs Q3 2015$1.02B$798.0MM
Loan Loss AllowanceQ3 2016vs Q3 2015$72.5MM$75.6MM
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$51.0MM$72.5MM
Real Estate OwnedQ3 2016vs Q3 2015$9.7MM$11.8MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Chemical Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%--MI Savings Account

Chemical Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%*$100k*-Premier Money Market
OTHER TIERS: 0.05% $10k - $100k
0.05%--Money Market

Chemical Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.02%--Advantage Checking

Chemical Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.50%$100-60 Month Raise-Your-Rate CD
1.20%$100-48 Month Raise-Your-Rate CD
0.90%$100-36 Month Raise-Your-Rate CD
0.55%$100-30 Month CD
0.50%$100-18 Month CD
0.50%$100-24 Month CD
0.40%$100-12 Month Add-On CD
0.40%$100-15 Month CD

Chemical Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.50%$100-60 Month Raise-Your-Rate IRA
1.20%$100-48 Month Raise-Your-Rate IRA
0.90%$100-36 Month Raise-Your-Rate IRA
0.85%$100-25 Month IRA
0.55%$100-30 Month IRA
0.50%$100-18 Month IRA
0.50%$100-24 Month IRA
0.40%$100-12 Month IRA
0.40%$100-15 Month IRA
0.25%$100-9 Month IRA
0.15%$100-6 Month Variable IRA
Locations

Chemical Bank has 174 locations. Click to view all Chemical Bank locations.