Overview / Commentary
248-253-7900
200 Diversion St Ste 200
Rochester Hills, MI 48307

Chief Financial Credit Union is headquartered in Rochester Hills and is the 73rd largest credit union in the state of Michigan. It is also the 1,266th largest credit union in the nation. It was established in 1941 and as of December of 2018, it had grown to 42 employees and 26,176 members at 3 locations. Chief Financial Credit Union has a B+ health rating.

Reviews (1)

Horrible Customer Service

Posted by: Crete | Jan 17, 2019

I was talking to Lucy at the Rochester Branch. She told me I would be banned from using the online service because it took the financial team 2 hours to figure out where the ACH transaction went. The money for the loan was taken out of my bank. She never apologized, she was rude and unhelpful. I asked to leave a message for the financial manger which is Ashley Ritzel (so I was told) I was on hold music for 15 minutes and no one ever came back on the line and I was not connected. I have never been treated so poorly. I can't even rate the kind of CS I received. I work in the same industry and you should bend over backwards to help the customer and certainly not threaten them. I would like to see if I get a response. Doubt it. They don't care about their customers.



Health
B+

Health Grade Components

Overall
NCUA #4271
Year Chartered1941
Employees42
Primary Regulator
Profit Margin
Return on Assets - YTD0.78%
Return on Equity - YTD5.61%
Annual Interest Income$7.3MM
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$148.9MM$157.4MM
LoansQ4 2018vs Q4 2017$134.7MM$133.2MM
DepositsQ4 2018vs Q4 2017$125.6MM$135.7MM
Equity CapitalQ4 2018vs Q4 2017$21.2MM$20.1MM
Loan Loss AllowanceQ4 2018vs Q4 2017$1.2MM$1.3MM
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$884.00K$1.2MM
Real Estate OwnedQ4 2018vs Q4 2017$0$0
Rates

Rates for Chief Financial Credit Union are currently being reviewed.

Locations


Chief Financial Credit Union Locations
Branch Office790 Joslyn AvePontiac, MI 48340-2918
Branch Office4080 Schaefer RdDearborn, MI 48126-3683
Corporate Office200 Diversion St Ste 200Rochester Hills, MI 48307-2207

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.