Overview / Commentary
200 Diversion St Ste 200
Rochester Hills, MI 48307

Chief Financial Credit Union is headquartered in Rochester Hills and is the 71st largest credit union in the state of Michigan. It is also the 1,239th largest credit union in the nation. It was established in 1941 and as of September of 2018, it had grown to 45 employees and 26,394 members at 3 locations. Chief Financial Credit Union has a B+ health rating.

Reviews (1)

Horrible Customer Service

Posted by: Crete | Jan 17, 2019

I was talking to Lucy at the Rochester Branch. She told me I would be banned from using the online service because it took the financial team 2 hours to figure out where the ACH transaction went. The money for the loan was taken out of my bank. She never apologized, she was rude and unhelpful. I asked to leave a message for the financial manger which is Ashley Ritzel (so I was told) I was on hold music for 15 minutes and no one ever came back on the line and I was not connected. I have never been treated so poorly. I can't even rate the kind of CS I received. I work in the same industry and you should bend over backwards to help the customer and certainly not threaten them. I would like to see if I get a response. Doubt it. They don't care about their customers.


Health Grade Components

NCUA #4271
Year Chartered1941
Primary Regulator
Profit Margin
Return on Assets - YTD0.76%
Return on Equity - YTD5.53%
Annual Interest Income$5.4MM
Assets and Liabilities
AssetsQ3 2018vs Q3 2017$154.6MM$157.3MM
LoansQ3 2018vs Q3 2017$140.0MM$133.5MM
DepositsQ3 2018vs Q3 2017$126.1MM$135.0MM
Equity CapitalQ3 2018vs Q3 2017$20.9MM$20.4MM
Loan Loss AllowanceQ3 2018vs Q3 2017$1.2MM$994.00K
Unbacked Noncurrent LoansQ3 2018vs Q3 2017$793.00K$1.0MM
Real Estate OwnedQ3 2018vs Q3 2017$0$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Chief Financial Credit Union Savings Account Rates

2.02%$5-Kids Club Account
1.00%*-$50kFree Kasasa Saver
OTHER TIERS: 0.39% $50k+
0.31%$100-IRA Savings
0.31%$100-Roth IRA Savings
0.31%$100-Educational IRA Savings
0.05%--Regular Savings Account

Chief Financial Credit Union Money Market Rates

0.41%*$50k*$200kMoney Market Account
OTHER TIERS: 0.21% $2.5k - $10k | 0.26% $10k - $25k | 0.31% $25k - $50k

Chief Financial Credit Union Checking Account Rates

5.00%*-$5kFree Kasasa Cash Checking
OTHER TIERS: 0.39% $5k+

Chief Financial Credit Union CD Rates

2.00%$1k-3 Month Share Certificate Special
2.00%$1k-6 Month Share Certificate Special
2.00%$1k-12 Month Share Certificate Special
1.45%$1k-60 Month Share Certificate
1.25%$1k-48 Month Share Certificate
0.87%$1k-39 Month Share Certificate
0.85%$1k-36 Month Share Certificate
0.75%$1k-30 Month Share Certificate
0.65%$1k-24 Month Share Certificate
0.56%$1k-18 Month Share Certificate
0.50%$1k-12 Month Share Certificate
0.26%$1k-6 Month Share Certificate
0.16%$1k-3 Month Share Certificate

Chief Financial Credit Union IRA Rates

1.75%$1k-60 Month IRA Share Certificate
1.25%$1k-48 Month IRA Share Certificate
0.87%$1k-39 Month IRA Share Certificate
0.85%$1k-36 Month IRA Share Certificate
0.75%$1k-30 Month IRA Share Certificate
0.65%$1k-24 Month IRA Share Certificate
0.56%$1k-18 Month IRA Share Certificate
0.50%$1k-12 Month IRA Share Certificate
0.25%$1k-6 Month IRA Share Certificate
0.15%$1k-3 Month IRA Share Certificate

Chief Financial Credit Union Locations
Branch Office790 Joslyn AvePontiac, MI 48340-2918
Branch Office4080 Schaefer RdDearborn, MI 48126-3683
Corporate Office200 Diversion St Ste 200Rochester Hills, MI 48307-2207

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