CIBC Bank USA


Overview / Commentary
312-564-2000
120 South LaSalle Street
Chicago, IL 60603

CIBC Bank USA is headquartered in CHICAGO and is the 3rd largest bank in the state of Illinois. It is also the 44th largest bank in the nation. It was established in 1991 and as of June of 2024, it had grown to 2,387 employees at 24 locations. CIBC Bank USA's savings rates are 10X the national average, and it has an A health rating.

Related Posts

CIBC Bank Has Competitive In-Branch 13-Month CD Special - 2/23/2024

CIBC Bank USA is offering a limited-time, in-branch only 13-month CD Special with a competitive APY. $1k minimum opening deposit and capped at $1 million.

CIBC 12 Month CD Drops To 5.51% APY - 1/9/2024

Was 5.66% just yesterday.

CIBC Bank USA 12-Month Agility CD Offers Near Market-Leading Rate - 12/22/2023

CIBC Bank USA's nationally available 12-month Agility CD continues to offer a new market-leading APY. $1k minimum opening deposit and capped at $5 million.

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Quickly Becoming One Of My Favorite Hub Banks

I opened my CIBC Agility savings in summer of 2020 at the height of the pandemic when they offered a $400 sign on bonus. I opened the account only for the bonus and did not have high expectations for the account. The rates throughout the pandemic were above average, but not top tier and I kept low amounts in the account throughout that time.

Since the rates have began to rise in 2022 I have been pleased with their willingness to frequently raise their rates and stay competitive. Further more, I am very pleased that they allow 20 linked accounts via ACH, which is almost unheard of these days. I have had no holds or transfer problems at all with this bank like I have constantly had with Ally, Macrus, Syncrony and others.

There are only a few minor things I am not a fan of, one being the $125K daily transfer limit and $250K Monthly limit. However it is 250K in/250K out, so the monthly movement limit is 500K. They also just implemented a total of 500K maximum balance on the Agility account, but if you have above that before Sept 28th, you are grandfathered in until your balance drops below $500K for the first time, then it applies to you also. These are minor inconveniences however, still pretty generous transfer limits compared to many others.

Although they do not pay the absolute highest rate out there, the combination of 20+ ACH links, acceptably high transfer limits and quick, no-nonsense transfers gives this bank an A+ in my book, and that is a rare occurrence with maybe only Citizens Access being tied for 1st place in my eyes (if they could keep their rates up with CIBC).

Opening Account

Posted by: |

Today opened an account in branch this morning ,a 13 month 5.52 % APY , things went like most other banks nothing special you only need a ss card and a state id card to open an account..

The only thing I didn't care for was they did a hard pull on your credit and this is the most imporant part if your credit is frozen they will not allow you to open an account with them so be aware of this if you decide to open an account there that your credit must not be frozen .....

Need More Reviews

Posted by: |

While shopping for a bank I came across this one recommended in some comment sections for savings, hub etc.

Not alot of reviews here so I went to trust pilot dot com for cibc and saw over 864 Check out those comments and the agility requirements which are not federal requirements but made up bank policies such as tapping into your credit report, specific ids and other info etc.

This is in regard to savings and cd only not lines of credit credit cards checking or any such items you are giving them money not the reverse.

Research first and carefully check their website you'll be glad you did.

CIBC Approved My Application Then Called To Say A "System Error" Deleted It

Posted by: |

I presently have a CIBC US Agility Savings Account and I wanted to open a CIBC US Agility CD. They require the entire application process be completed again.

I unfroze ChexSystems, applied for the CD, verified my info, CIBC US checked my credit, waited two days, two deposits transferred into my account, I verified two deposits through their system, funding is available in my account, a confirmation message appeared with my NEW account number, the CD interest rate, the CD APY, the Maturity term, Interest payment method, Interest payment frequency, and Deposit amount. A note at the bottom confirmed the deposit will be withdrawn from my bank account (my bank was listed by name) and placed into my CIBC account within two days. An email was sent out with the subject "Confirmation: Your new CIBC Agility 12 Month CD Account" and when I run through the verification process again, I get "Funding account already verified. Proceed to the https://us.cibc.com."

Everything was as expected until I received a vague phone call 8 hours later asking me to call CIBC US Digital Support. After 10 minutes on hold and other 4 minutes of verifications, the representative advised a "System Error" has occurred and "Some accounts did not get properly created." They then advised I would need to reapply for a new account.

I asked for a supervisor, none were available. I scheduled a call back, no one called. I called the next day, they read the same "System Error" message as the cause. I asked for a supervisor, they advised one had me on their call list to be called back. At the time of this writing, no one called back.

CIBC US is a disaster completely unprepared for banking. I've read the positive reviews and I am a current customer, however, "System Error" which requires the entire process to be done again from scratch adding an additional 4 days is absolutely unacceptable. If they lower CD rates during this window, would they even honor the original rate? I have no trust in this bank and am presently looking for a new hub.

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Health

Health Grade Components

Overall
FDIC Certificate #33306
Year Established1991
Employees2387
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.66%
Return on Equity - YTD9.73%
Annual Interest Income$1.69B
Assets and Liabilities
AssetsQ2 2024vs Q2 2023$55.87B$51.47B
LoansQ2 2024vs Q2 2023$34.59B$33.64B
DepositsQ2 2024vs Q2 2023$43.79B$40.03B
Equity CapitalQ2 2024vs Q2 2023$9.65B$8.68B
Loan Loss AllowanceQ2 2024vs Q2 2023$512.5MM$470.3MM
Unbacked Noncurrent LoansQ2 2024vs Q2 2023$481.5MM$246.5MM
Real Estate OwnedQ2 2024vs Q2 2023$3.3MM$0
Rates
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CIBC Bank USA Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.01%$0$500kCIBC Agility High-Interest Savings - Online Only

CIBC Bank USA Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%$10k-myChoice Prestige Checking
0.05%$0-myChoice Plus Checking

CIBC Bank USA CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.11%$1k$5m9 Month Agility CD - Online Only
5.06%$1k$5m12 Month Agility CD - Online Only
5.01%$1k$1m13 Month CD Special - In-branch
5.01%$100k$1m13 Month Jumbo CD Special - In-branch
5.01%$1k$5m13 Month Agility CD - Online Only
4.47%$1k$5m18 Month Agility CD - Online Only
4.45%$1k$5m24 Month Agility CD - Online Only
4.25%$1k$5m30 Month Agility CD - Online Only

CIBC Bank USA IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.01%$1k$1m13 Month IRA Special - In-branch
5.01%$100k$1m13 Month Jumbo IRA Special - In-branch
Locations

Availability

Chicago Area

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