Citizens Federal Credit Union is headquartered in Big Spring and is the 101st largest credit union in the state of Texas. It is also the 1,254th largest credit union in the nation. It was established in 1955 and as of September of 2019, it had grown to 36 employees and 7,585 members at 4 locations. Citizens Federal Credit Union's savings rates are 35% higher than the national average, and it boasts an A+ health rating.
Field of Membership Restrictions
Membership to Citizens Federal Credit Union is open to those who live, work, worship, volunteer, or attend school in Howard, Borden, Glasscock and Midland County, Texas as well as their immediate family members and business and other legal entities located therein.
See current membership details
Quite Possibly The Worst Banking & Customer Service EVER!
If the title doesn't speak for itself, then find out how much you like them. Their fees to start a outrageous, if you lose your debit card, make sure you have $15 to replace it. If you overdraft, expect a standard $35... At some banks you can call and they kindly remove overdrafts, at this bank. Not hardly! You have to pull teeth to get a charge removed, and they act as if they are doing some huge service to have it removed from your account. And their direct deposit is a joke. If your direct deposit goes in the night before your payday, you can expect to see the funds the day of your pay day. It may not seem an inconvenience to some, if my check is supposed to be in the bank at a certain time, I expect it there, but Citizens has someone that has to manually allow the deposits into the account.
I switched to citizens because I thought banking with a smaller bank would be nice, boy was I wrong!
The only reason they get any stars from me is because I'm required to give 1.
Data as of Q3 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 10170 |
| Year Chartered | 1955 |
| Employees | 36 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.78% |
| Return on Equity - YTD | 7.26% |
| Annual Interest Income | $3.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2019vs Q3 2018 | $154.5MM$141.5MM |
| Loans | Q3 2019vs Q3 2018 | $38.8MM$28.0MM |
| Deposits | Q3 2019vs Q3 2018 | $137.5MM$128.7MM |
| Equity Capital | Q3 2019vs Q3 2018 | $16.4MM$11.9MM |
| Loan Loss Allowance | Q3 2019vs Q3 2018 | $415.00K$398.00K |
| Unbacked Noncurrent Loans | Q3 2019vs Q3 2018 | $145.00K$107.00K |
| Real Estate Owned | Q3 2019vs Q3 2018 | $0$0 |