CoastHills Credit Union


Overview / Commentary
805-733-7600
1075 E Betteravia Rd
Santa Maria, CA 93454

CoastHills Credit Union is headquartered in Santa Maria and is the 40th largest credit union in the state of California. It is also the 272nd largest credit union in the nation. It was established in 1958 and as of June of 2022, it had grown to 278 employees and 73,271 members at 11 locations. CoastHills Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Coast Hills Credit Union is open to those who live, work, attend school or worship in Ventura, Santa Barbara, San Luis Obispo, Monterey and Santa Cruz counties in California.
See current membership details

Reviews (2)

Errors Errors Galore

Posted by: |

I have been a member with Coasthills for over 24 years and their customer service has gone downhill. The branch located on Broadway is awful. The tellers have no idea how to lower their voices when dealing with sensitive information. The line was long and almost out the door we were standing waiting for our turn to go up to the bank teller and we could hear everyone's business. My heart went out to those who were being told they were overdrawn, didn't have enough money in their accounts, etc. The bank tellers were downright rude. That’s why if I have to go into a branch, I go to the one in Orcutt located in the Walmart shopping center. Over the last year Coasthills has been making a lot of errors. I have gone to the ATM and have had times were I couldn't use my debit card not because there wasn't any money in my checking or savings account supposedly we are only allowed 6 withdrawals from the savings account. I have never heard such a thing and how would that effect my checking account. I am not the only one to have this experience; it’s happened to me, family and friends and when you ask them what's going on no one can give you an answer. I have called in advance (several times) because I am heading out of state or the country to let them know that I will be away. I get to my destination and they have put a hold on my card. I call Coasthills and again they have no idea what’s going on with my account. Everyone I talk to has a different explanation. I have already started looking for a new bank. I am tired of having to call them at least twice a month to find out what’s going on with my money.

Non Sufficient Fees

Posted by: |

I was charged a $29 fee for non sufficient funds when I had more than enough in my account. They would not rectify the situation, unlike Chase (who I don't care for) which has given me decent customer service.



Health

Health Grade Components

Overall
NCUA #68653
Year Chartered1958
Employees278
Primary Regulator
Profit Margin
Return on Assets - YTD0.41%
Return on Equity - YTD5.35%
Annual Interest Income$27.5MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$1.67B$1.56B
LoansQ2 2022vs Q2 2021$1.15B$1.06B
DepositsQ2 2022vs Q2 2021$1.48B$1.32B
Equity CapitalQ2 2022vs Q2 2021$126.1MM$122.5MM
Loan Loss AllowanceQ2 2022vs Q2 2021$5.5MM$10.7MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$2.9MM$5.3MM
Real Estate OwnedQ2 2022vs Q2 2021$0$131.00K
Rates

Rates for CoastHills Credit Union are currently being reviewed.

Locations

Availability



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