Columbia Credit Union (WA)


Overview / Commentary
360-891-4000
200 SE Park Plaza Drive
Vancouver, WA 98684

Columbia Credit Union (WA) is headquartered in Vancouver and is the 9th largest credit union in the state of Washington. It is also the 194th largest credit union in the nation. It was established in 1952 and as of September of 2024, it had grown to 305 employees and 118,021 members at 13 locations. Columbia Credit Union (WA) has an A health rating.

Field of Membership Restrictions

Membership in Columbia Credit Union is open to those who live or work in the state of Washington or in the Oregon counties of Clackamas, Marion, Multnomah or Washington. Family members of membership-eligible individuals also qualify for membership.
See current membership details

Reviews (2)

COLUMBIA CU RATES MISTAKEN ON THIS WEBSITE

Posted by: |

I called columbia credit union. their cd rates are nowhere near what they seem to be on this website. The website must have old data for them.

Confused Policy, Technologically Backwards

Posted by: |

Made an account just to review this bank in the hopes of helping others avoid the hassles of dealing with them. In short form:

-They change the policy with every phone call. Over the course of the COVID-19 pandemic, I have called them multiple times to check on their policies on wire transfers, and every conversation results in a new or altered policy. They may require something this time that they didn't last time (e.g., you can request to transfer your money out only on the day of the maturity date).

-Their processes are well behind the times. For example, their website has no way for one to send a secure message within the site. Instead, they will communicate only on the phone, meaning that one has to spend a considerable amount of time waiting on the phone (wait times can be over 1 hour!) to ask a simple questions.

-Their fees are much higher than for other banks. I recommend that anyone considering their products thoroughly look over each and every fee that they can (and therefore will) levy at every possible opportunity.

-Their customer service is overall awful. Long wait times on hold, poor coordination within their various teams on policies, poor adoption of technology to triage customer communications, and so forth.

To save from the frustration of dealing with this bank (and the accompanying waste of time and energy), I would take up to a 0.5% interest rate hit on a 6-figure deposit and do my business elsewhere.

Hope this review helps at least one other person in the future avoid doing business with these people.

Hope this helps



Health

Health Grade Components

Overall
NCUA #68186
Year Chartered1952
Employees305
Primary Regulator
Profit Margin
Return on Assets - YTD1.02%
Return on Equity - YTD9.15%
Annual Interest Income$87.7MM
Assets and Liabilities
AssetsQ3 2024vs Q3 2023$2.43B$2.32B
LoansQ3 2024vs Q3 2023$1.95B$1.89B
DepositsQ3 2024vs Q3 2023$2.09B$2.08B
Equity CapitalQ3 2024vs Q3 2023$272.2MM$231MM
Loan Loss AllowanceQ3 2024vs Q3 2023$22.7MM$20.3MM
Unbacked Noncurrent LoansQ3 2024vs Q3 2023$10.4MM$6MM
Real Estate OwnedQ3 2024vs Q3 2023$0$0
Rates

Sorry, we do not have rate data for Columbia Credit Union (WA).

Locations

Availability



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