Commercial Bank (TN)


Overview / Commentary
423-869-5151
6710 Cumberland Gap Parkway
Harrogate, TN 37752

Commercial Bank (TN) is headquartered in Harrogate and is the 14th largest bank in the state of Tennessee. It is also the 630th largest bank in the nation. It was established in 1976 and as of March of 2019, it had grown to 250 employees at 31 locations. Commercial Bank (TN) has a B+ health rating.

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Reviews (1)

Online Banking Failure

Posted by: Anonymous | Aug 9, 2012

I am a student at LMU and have been using Commercial Bank since moving to Harrogate in 2009. I chose CBTN because I needed local checks and they were the only bank around with a rewards checking account. One of the requirements for rewards checking is that you receive your statements online.

Let me tell you, Commercial Bank's online banking is an absolute failure. The password requirements are overbearing, with frequent changes. I write down what I change it to, every time, and it still locks me out all the time. I go to reset my password, and it tells me I don't have an account type that allows online password resets. When you can log in, it's not well-organized on the other side, and statements only last two months. How is that online record-keeping?

I have not enjoyed their service in person either. They're slow, they'll put holds on anything, etc. A bank check! - this isn't someone's personal check where you can worry about insufficient funds, but a check issued by a major bank itself based on actual funds.

It's been like this for the past three years. They did update their website during that time (it didn't help the password failures, just make the password requirements more onerous). I can't wait till graduation.



Health
B+

Health Grade Components

Overall
FDIC Certificate #22354
Year Established1976
Employees250
Primary RegulatorFED
Profit Margin
Return on Assets - YTD1.19%
Return on Equity - YTD12.63%
Annual Interest Income$14.3MM
Assets and Liabilities
AssetsQ1 2019vs Q1 2018$1.27B$1.21B
LoansQ1 2019vs Q1 2018$960.3MM$905.0MM
DepositsQ1 2019vs Q1 2018$1.07B$1.00B
Equity CapitalQ1 2019vs Q1 2018$121.2MM$111.2MM
Loan Loss AllowanceQ1 2019vs Q1 2018$9.1MM$7.5MM
Unbacked Noncurrent LoansQ1 2019vs Q1 2018$9.5MM$10.4MM
Real Estate OwnedQ1 2019vs Q1 2018$12.3MM$16.1MM
Rates

Rates for Commercial Bank (TN) are currently being reviewed.

Locations

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