Communication Federal Credit Union


Overview / Commentary
405-879-5600
4141 NW Expressway
Oklahoma City, OK 73116

Communication Federal Credit Union is headquartered in Oklahoma City and is the 3rd largest credit union in the state of Oklahoma. It is also the 236th largest credit union in the nation. It was established in 1939 and as of December of 2023, it had grown to 270 employees and 121,762 members at 23 locations. Communication Federal Credit Union's money market rates are 6X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Communication Federal Credit Union is open to anyone who lives in Oklahoma or Kansas by joining the Oklahomans for Energy and Jobs/Natural Resources Education Foundation ($5 one-time membership fee). Membership is also open to those who live, work, or worship in Carter or Pottawatomie Counties or within Broken Arrow, Oklahoma. Employees and retirees of more than 500 Select Employer Groups, including Oklahoma Natural Gas, Kansas Gas, and several IBEW Locals, also qualify.
See current membership details

CD Rates & Mobile App

Posted by: |

They have very good rates on CDs and the banking app is easy to use. The staff at my branch are friendly but the lobby can get very busy.

Great Credit Union

I've been with this credit union for over 20 years and have never once experienced anything bad. I use the NW Expressway and Edmond locations mostly. Everyone is friendly and helpful.. I even got my daughter an account a year or so ago and we both just financed new cars at the lowest rate anyone else could offer. They made it so easy and I would never think of leaving them.

I'm not sure about the negative posts here.. Some people will never be happy about things.. You see them screaming at checkers in the grocery store for no good reason.. always embarrassing.. Some people will always find bad because that's just how they are..

Communication Federal Credit Union -- Misleading information during the application process

Posted by: |

Talking about "tough to join" and a bit misleading:

They stated at their website that anyone can join easlily via the "Citizen for Financial Literacy" with $5 contribution.  Then when one applies, they stated after one goes through all the online application procedures (Chex, ID check, sending payment, etc.): "Sorry, you have to live in OK or Kansas to join that association." 

I am not complaining about the "tough to join" part, but it is a bit misleading to cause people to apply, then they turned one down rapidly.  It is a waste of time on the part of the applicants. 

Ref. from their website:

It's never been easier to join Communication Federal Credit Union! Just click the Open My Account button below and go directly to our online membership application.
New member? Signing up is simple and easy. Citizens for Financial Literacy
  (If you do not fall within our regular field of membership, you may join the Citizens for
   Financial Literacy association in order to become a member with Communication
   Federal Credit Union) -- Note that nowhere it specifies the residency requirement to join this association during the important application process.

Please note that Maria did point out the residency requirement was stated at the cover page.  The CC should have included this crucial information during the online application process to ensure te ruling out of out-of-state applicants (like the Kasasa Cash application process).  Since it is now a minor flaw, I have modified my initial comments and rating accordingly.  Thanks Maria!



Horrible Experience At Branch 3 Located At 520 Southwest 89Th Street, OKC

Posted by: |

Branch 3 could use a lesson in customer service.  My wife and I applied for a auto loan back in February 2012 due to the low rate 1.99% being offered.  Turns out that was the only thing we would enjoy about the credit union.  I am not exaggerating one bit when I say that the tellers are the rudest, most unprofessional, uneducated group of misfits I have ever encountered.  There is so much tension between tellers because they are constantly fueding because one is doing more than the other.  They are constantly in a horrible mood and act like they do not want to be there.  Customer service is a foreign concept to these tellers. They treat the members like dirt, shout at members, they throw temper tantrums when they get "overworked."  I refinanced my vehicle after 3 months of their practices and would not recommend this place!

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Health

Health Grade Components

Overall
NCUA #3454
Year Chartered1939
Employees270
Primary Regulator
Profit Margin
Return on Assets - YTD0.53%
Return on Equity - YTD4.76%
Annual Interest Income$99.7MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$2.06B$1.96B
LoansQ4 2023vs Q4 2022$1.59B$1.54B
DepositsQ4 2023vs Q4 2022$1.76B$1.68B
Equity CapitalQ4 2023vs Q4 2022$228.8MM$215.7MM
Loan Loss AllowanceQ4 2023vs Q4 2022$20.3MM$12.2MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$13.9MM$10.7MM
Real Estate OwnedQ4 2023vs Q4 2022$159K$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Communication Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Communication Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.50%--Blue Savings for Business
0.50%*$100k*-IRA Share Account
OTHER TIERS: 0.10% Up to $5k | 0.25% $5k - $10k | 0.30% $10k - $25k | 0.40% $25k - $50k | 0.45% $50k - $100k
0.10%$5-Regular Savings
0.10%--Health Savings Account

Communication Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%*-$2kReverse-Tier Money Max
OTHER TIERS: 0.10% $6k - $2k | 1.00% $4k - $6k | 1.75% $2k - $4k
1.25%*$500k*-Liquid Gold Money Market
OTHER TIERS: 0.10% Up to $250k | 1.00% $250k - $500k
0.50%*$100k*-Money Max
OTHER TIERS: 0.10% Up to $5k | 0.25% $5k - $10k | 0.30% $10k - $25k | 0.40% $25k - $50k | 0.45% $50k - $100k

Communication Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.00%-$30kPerformance Checking
0.10%--Share Draft
0.10%--Plus Checking Account

Communication Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.00%$1k-13 Month Share Certificate Special
5.00%$1k-9 Month Share Certificate Special
5.00%$1k-8 Month Share Certificate Special
3.10%$1k-4 Year Share Certificate
3.10%$1k-5 Year Share Certificate
3.10%$1k-4 Year Step-Up Share Certificate
3.10%$1k-5 Year Step-Up Share Certificate
3.05%$1k-2 Year Share Certificate
3.05%$1k-2 Year Step-Up Share Certificate
2.95%$1k-1 Year Share Certificate
2.95%$1k-18 Month Share Certificate
2.90%$1k-3 Year Share Certificate
2.90%$1k-3 Year Step-Up Share Certificate
2.85%$1k-6 Month Share Certificate

Communication Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.10%$1k-4 Year IRA Certificate
3.10%$1k-5 Year IRA Certificate
3.10%$1k-4 Year Step-Up IRA Certificate
3.10%$1k-5 Year Step-Up IRA Certificate
3.05%$1k-2 Year IRA Certificate
3.05%$1k-2 Year Step-Up IRA Certificate
2.95%$1k-1 Year IRA Certificate
2.95%$1k-18 Month IRA Certificate
2.90%$1k-3 Year IRA Certificate
2.90%$1k-3 Year Step-Up IRA Certificate
2.85%$1k-6 Month IRA Certificate
Locations

Availability



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