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Communication Federal Credit Union

Popular Accounts at this Credit Union

1.50%Reward CheckingPerformance Checking
1.50%5-year CD5 Year CD Share Certificate
0.75%1-year CD1 Year CD Share Certificate

Overview / Commentary
4141 NW Expressway, Suite 200
Oklahoma City, OK 73116-1675

Communication Federal Credit Union is headquartered in Oklahoma City and is the 3rd largest credit union in the state of Oklahoma. It is also the 248th largest credit union in the nation. It was established in 1939 and as of June of 2016, it had grown to 178 employees and 76,598 members at 20 locations. Communication Federal Credit Union's money market rates are 36% higher than the national average, and it boasts an A+ health rating.

Field of Membership Restrictions

Membership in Communication Federal Credit Union is open to anyone who lives the states of Oklahoma or Kansas through joining the Oklahomans for Energy and Jobs ($5 one-time membership fee). Membership is also open to the following: (1) those who live or work in Carter or Pottawatomie Counties or within Broken Arrow, Oklahoma; (2) employees or retirees of Carnegie Telephone Company, East Central University, and over 100 area Select Employer Groups.
See current membership details

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Reviews (5)

Great Credit Union

I've been with this credit union for over 20 years and have never once experienced anything bad. I use the NW Expressway and Edmond locations mostly. Everyone is friendly and helpful.. I even got my daughter an account a year or so ago and we both just financed new cars at the lowest rate anyone else could offer. They made it so easy and I would never think of leaving them.

I'm not sure about the negative posts here.. Some people will never be happy about things.. You see them screaming at checkers in the grocery store for no good reason.. always embarrassing.. Some people will always find bad because that's just how they are..

Customer Service

I have been extremely pleased with this credit union's customer service. Representatives have been pleasant and helpful. The web/mobile service makes it easy to access account status and information. They also offer low interest loans on items such as storm shelters, vehicles, homes.

Communication Federal Credit Union -- Misleading information during the application process

Posted by: 51hh | Sep 29, 2011

Talking about "tough to join" and a bit misleading:

They stated at their website that anyone can join easlily via the "Citizen for Financial Literacy" with $5 contribution.  Then when one applies, they stated after one goes through all the online application procedures (Chex, ID check, sending payment, etc.): "Sorry, you have to live in OK or Kansas to join that association." 

I am not complaining about the "tough to join" part, but it is a bit misleading to cause people to apply, then they turned one down rapidly.  It is a waste of time on the part of the applicants. 

Ref. from their website:

It's never been easier to join Communication Federal Credit Union! Just click the Open My Account button below and go directly to our online membership application.
New member? Signing up is simple and easy. Citizens for Financial Literacy
  (If you do not fall within our regular field of membership, you may join the Citizens for
   Financial Literacy association in order to become a member with Communication
   Federal Credit Union) -- Note that nowhere it specifies the residency requirement to join this association during the important application process.

Please note that Maria did point out the residency requirement was stated at the cover page.  The CC should have included this crucial information during the online application process to ensure te ruling out of out-of-state applicants (like the Kasasa Cash application process).  Since it is now a minor flaw, I have modified my initial comments and rating accordingly.  Thanks Maria!

The Union In Norman, OK Sucks!

They're misleading and don't know what they are doing. I've had to send several emails to their customer support center online. I always get an email back saying that this branch is wrong and an apology. However, things never get better and they treat people like crap! The tellers are always giving each other dirty looks and they are not worthy of being credit union employees. When there is a problem they always say that they're sorry but that's how they did it at the bank where they last worked at. I remind them that this is not a bank, it's a credit union and there is a difference! If they would stop and just try to do things like they are suppose to do, I wouldn't have to make so many trips and they wouldn't have to give so many apologies.

Horrible Experience At Branch 3 Located At 520 Southwest 89Th Street, OKC

Posted by: pete1 | May 8, 2012

Branch 3 could use a lesson in customer service.  My wife and I applied for a auto loan back in February 2012 due to the low rate 1.99% being offered.  Turns out that was the only thing we would enjoy about the credit union.  I am not exaggerating one bit when I say that the tellers are the rudest, most unprofessional, uneducated group of misfits I have ever encountered.  There is so much tension between tellers because they are constantly fueding because one is doing more than the other.  They are constantly in a horrible mood and act like they do not want to be there.  Customer service is a foreign concept to these tellers. They treat the members like dirt, shout at members, they throw temper tantrums when they get "overworked."  I refinanced my vehicle after 3 months of their practices and would not recommend this place!


Health Grade Components

NCUA #3454
Year Chartered1939
Primary Regulator
Profit Margin
Return on Assets - YTD0.1%
Return on Equity - YTD0.73%
Annual Interest Income$19.9MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$1.06B$1.00B
LoansQ2 2016vs Q2 2015$738.9MM$640.4MM
DepositsQ2 2016vs Q2 2015$826.3MM$765.8MM
Equity CapitalQ2 2016vs Q2 2015$148.5MM$145.4MM
Loan Loss AllowanceQ2 2016vs Q2 2015$10.6MM$7.4MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$3.4MM$3.8MM
Real Estate OwnedQ2 2016vs Q2 2015$0$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Communication Federal Credit Union Savings Account Rates

0.60%*$100k*-IRA Share Account
OTHER TIERS: 0.15% Up to $5k | 0.25% $5k - $10k | 0.30% $10k - $25k | 0.40% $25k - $50k | 0.50% $50k - $100k
0.15%--Share Account
0.10%--Health Savings Account

Communication Federal Credit Union Money Market Rates

0.60%*$100k*-Money Max
OTHER TIERS: 0.15% Up to $5k | 0.25% $5k - $10k | 0.30% $10k - $25k | 0.40% $25k - $50k | 0.50% $50k - $100k

Communication Federal Credit Union Checking Account Rates

1.50%*-$30kPerformance Checking
OTHER TIERS: 0.10% $30k+
0.10%--Share Draft

Communication Federal Credit Union CD Rates

1.50%$1k-5 Year CD Share Certificate
1.45%$1k-4 Year CD Share Certificate
1.25%$1k-3 Year CD Share Certificate
1.00%$1k-2 Year CD Share Certificate
0.80%$1k-18 Month CD Share Certificate
0.75%$1k-1 Year CD Share Certificate
0.60%$1k-6 Month CD Share Certificate

Communication Federal Credit Union IRA Rates

1.50%$1k-5 Year IRA Share Certificate
1.45%$1k-4 Year IRA Share Certificate
1.25%$1k-3 Year IRA Share Certificate
1.00%$1k-2 Year IRA Share Certificate
0.80%$1k-18 Month IRA Share Certificate
0.75%$1k-1 Year IRA Share Certificate
0.60%$1k-6 Month IRA Share Certificate

Communication Federal Credit Union has 20 locations. Click to view all Communication Federal Credit Union locations.