CommunityAmerica Credit Union is headquartered in Lenexa and is the largest credit union in the state of Kansas. It is also the 78th largest credit union in the nation. It was established in 1940 and as of September of 2022, it had grown to 1,034 employees and 284,340 members at 29 locations. CommunityAmerica Credit Union has an A health rating.
Membership in CommunityAmerica Credit Union is open to those who live or work in the Kansas counties of Douglas, Jackson, Jefferson, Johnson, Leavenworth, Miami, Shawnee, or Wyandotte, or the Missouri counties of Clay, Cass, Platte, or St. Louis. Family members of existing members also qualify for membership.
See current membership details
Prior to joining this credit union I was using a prepaid visa card only because I wanted to get paid a few days earlier. That benefit no longer mattered because they had the worst customer service when there was a problem. I found the credit union and was able to join make my initial deposit and verify my identity securely without ever leaving my house! They promptly address any of my concerns and reply back to emails almost immediately. I now have three accounts with them, two checking and a savings. The online banking experience is awesome its very user friendly and the bill pay service they offer is amazing. They send reminders , keep track of previous bills and send prompt payments. I recommend this bank to anybody who will listen!
A Community America representitive called us a couple of weeks ago... on a Sunday night. It was the day before payday. There were several unauthorized withdrawals from our account. Chances are, they were testing the account, pinging, the day before payday, and if we hadn't stopped it right then, the next day, we would have been wiped out. Our account was saved, withdrawals returned, and that Debit Card was stopped immediately! They are ON DUTY, and watching for security sake 24/7, and I sure do appreciate that! Thank you Community America! We have always found them ready to help us with whatever we need immediately!
We have banked with Community America for several years and is easily the best bank we have ever had accounts with. When we first opened a free checking account, they also opened a high interest savings account for us as well as a basic savings account. Everyone was very friendly and helpful. Another time, I had to go inside to request a new debit card be made after mine was lost. Fully expecting to have to wait several days for it to arrive on the mail, I was pleasantly surprised when they made me a new one on the spot and I was out of the door in less than 10 minutes. Their online banking and mobile app are both super easy and convenient to use. I use the app most of the time and I can transfer money between checking and savings accounts instantly. I can also set up automatic bill payments through the app or online banking. One other unexpecting thing I was impressed by was cash back on purchases through specific retailers. If they offer 5% cash back with Company X, you use your debit card and they automatically put the cash back into your account. Overall, we have had a wonderful experience with them!
I thought this was a sick joke. I went to the Community America Credit Union Bank branches in Kansas City (Liberty, Antioch, and North Oak) to get a letter of verification that stated my account number, the date I opened the account and my current balance. I was told to come back the next day in Liberty. The next day, no one was able to do it because they’re waiting for some kind of confirmation. When I went to the other branches, I learned that process like that could take weeks. I am taking care of a project with a deadline that requires the verification.
My wife banks with Mazuma and U.S Bank; meanwhile she walked in those banks and walked out in less than half an hour with her account verification. I am not sure if Community America Credit Union is playing some kind of sick joke. This is ridiculous. I am very frustrated. Many companies, as soon as they start getting some big endorsement (NFL quarterback), start mistreating their customers. I was very disappointed. I will take my service elsewhere for sure…
|Return on Assets - YTD||0.21%|
|Return on Equity - YTD||2.75%|
|Annual Interest Income||$103.9MM|
|Assets and Liabilities|
|Assets||Q3 2022vs Q3 2021||$4.57B$4.42B|
|Loans||Q3 2022vs Q3 2021||$2.74B$2.51B|
|Deposits||Q3 2022vs Q3 2021||$4.11B$3.81B|
|Equity Capital||Q3 2022vs Q3 2021||$365.0MM$423.4MM|
|Loan Loss Allowance||Q3 2022vs Q3 2021||$25.4MM$26.1MM|
|Unbacked Noncurrent Loans||Q3 2022vs Q3 2021||$14.8MM$9.2MM|
|Real Estate Owned||Q3 2022vs Q3 2021||$0$708.00K|
Rates for CommunityAmerica Credit Union are currently being reviewed.