Community Bank, National Association

Overview / Commentary
5821 Bridge Street
East Syracuse, NY 13057

Community Bank, National Association is headquartered in CANTON and is the 8th largest bank in the state of New York. It is also the 120th largest bank in the nation. It was established in 1866 and as of March of 2024, it had grown to 2,028 employees at 206 locations. Community Bank, National Association has a B+ health rating.

Reviews (2)

Great bank, don't overlook!

Posted by: |

When I first moved to a new city, Community Bank N.A. (then known as Liberty Bank) was the nearest to my apartment. I was surprised to find out that they also had a location in the middle of the shopping area I frequent most often, and a branch in my very small town, as well! The customer service representative was extremely helpful and sweet during the whole process, and wanted to see me get the most out of my account. Since then, every representative and teller has been equally great to talk to. They make all the processes rather simple and have never given me any run-around. On top of that, they offer totally free checking, which is fantastic for a low-budget full time student like me. When I moved to another town to transfer colleges, I was severely disappointed when I learned that they didn't have a location within an hour of the town, and tried several other banks, only to find them riddled with fees and nonsense that made me decide to just deal with the occasional long drive to deposit cash in return for the great services they offer. Once they rolled out mobile banking, this was no longer an issue, and I have never had a problem depositing checks or using their mobile app, although it's a bit rudimentary (they have made numerous upgrades to it recently). My only complaint about the bank is that the process to link mobile check deposit to my phone absolutely required showing up in person at a branch lobby to sign a form, when I needed to immediately make a deposit to pay a bill and my class times interfered with my ability to get there. However, it was still a very simple process. I have absolutely no desire to go elsewhere for banking. Don't overlook this small bank!

Savings and checking

Posted by: |

Community Bank, N.A. has been our bank for well over 30 years, but online since 2014 or so. The security is above average, I'd say, since we have had to change passwords on a regular basis; sometimes because we incorrectly enter it more than three times and were locked out; usually because, at certain intervals through the year, the bank requires a new password to protect the integrity of our accounts. When logged on, we are able to view all of our accounts as well as our dependent children's accounts and we have transferred money from savings to checking and vice versa. We check our account on a several times per week basis in order to protect our credit. We have had troubles with hackers using the debit card associated with the checking account and we are promptly made aware of the problem by being able to check our account. Overall, we are satisfied with Community Bank, N.A.


Health Grade Components

FDIC Certificate #6989
Year Established1866
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.9%
Return on Equity - YTD10.81%
Annual Interest Income$152.5MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$15.61B$15.03B
LoansQ1 2024vs Q1 2023$9.81B$8.92B
DepositsQ1 2024vs Q1 2023$13.55B$13.32B
Equity CapitalQ1 2024vs Q1 2023$1.28B$1.25B
Loan Loss AllowanceQ1 2024vs Q1 2023$70.4MM$63.5MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$49.4MM$33.2MM
Real Estate OwnedQ1 2024vs Q1 2023$1.7MM$508K

Rates for Community Bank, National Association are currently being reviewed.



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