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Overview / Commentary
616-261-5657
4045 60th ST SE
Kentwood, MI 49512

Community West Credit Union is headquartered in Kentwood and is the 61st largest credit union in the state of Michigan. It is also the 1,085th largest credit union in the nation. It was established in 1967 and as of June of 2017, it had grown to 58 employees and 23,039 members at 5 locations. Community West Credit Union's savings rates are 94% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Community West CU is open to the residents, people that maintain employment, church members, and registered students in these Michigan Counties; Allegan, Barry, Ionia, Kent, or Ottawa, retired seniors within the listed counties that are 55+, receives any form of income compensation, along with a membership in a senior directed organization or community, as well as any current CU members regardless of residence location, CU employees, and the family members of these eligible members.
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Reviews (2)

My Credit Union

I thought my credit union was great until this last year. My sister and her husband and I all belong to the same credit union. I rent from my sister and it's very convenient to just transfer my rent payment into her account. We both have very basic banking needs. Approximately 6 months ago someone was making fake checks with my sisters name, address and account numbers on them. This resulted in an overdraft of 1500 dollars and multiple bounced check fees. The credit union did not handle the fraud situation at all well. As it turns out my sisters fraud situation was the first they ever had to deal with. They did not know what to do. The staff at the credit union was not very well trained in fraud protocol. It took a meeting of the directors to finally figure out what was going on and how to handle it. The president of the board called and apologized to my sister in person and they are paying for a third party fraud protection service. Even though this did not happen to me I was worried that the guilty party or parties would somehow get my account information because of the transfer activity that I performed. Since that time we have had no trouble.

Poor Customer Service

Have had the worst experiences with community west credit union they feel that they can freeze your account any time they feel you need to contact them the y say they contacted you when they never have then they take money out of your account with with out your permission and when you call them to try to resolve the situation they feel it's good practices to hang up on u



Health

Health Grade Components

Overall
NCUA #61677
Year Chartered1967
Employees58
Primary Regulator
Profit Margin
Return on Assets - YTD0.44%
Return on Equity - YTD4.21%
Annual Interest Income$3.8MM
Assets and Liabilities
AssetsQ2 2017vs Q2 2016$184.7MM$177.5MM
LoansQ2 2017vs Q2 2016$143.0MM$147.5MM
DepositsQ2 2017vs Q2 2016$160.9MM$154.7MM
Equity CapitalQ2 2017vs Q2 2016$19.6MM$18.9MM
Loan Loss AllowanceQ2 2017vs Q2 2016$1.4MM$1.2MM
Unbacked Noncurrent LoansQ2 2017vs Q2 2016$1.2MM$792.00K
Real Estate OwnedQ2 2017vs Q2 2016$0$250.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Community West Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.01%$100k-Advantage Savings - New Money Only
1.00%--Health Savings Account
0.20%--Young Adult Savings
0.20%--IRA Savings
0.10%--Regular Savings

Community West Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.45%*$100k*-Money Market
OTHER TIERS: 0.20% $2,500 - $10k | 0.30% $10k - $50k | 0.40% $50k - $100k

Community West Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
7.00%-$2k7% Checking

Community West Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.95%$500-60 Month CD
1.55%$500-48 - 59 Month CD
1.40%$500-36-47 Month CD
0.95%$500-24 - 35 Month CD
0.65%$500-18 - 23 Month CD
0.60%$500-12 - 17 Month CD
0.45%$500-6 - 11 Month CD
0.25%$500-3 Month CD
Locations


Community West Credit Union Locations
Branch Office4205 32nd AVEHudsonville, MI 49426
Branch Office4045 60th ST SEKentwood, MI 49512
Branch Office3089 44th St SWGrandville, MI 49418-2501
Branch Office611 Grand Rapids STMiddleville, MI 49333
Branch Office3 N Monroe STRockford, MI 49341-1227