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Overview / Commentary
1150 N 8th Ave
Pocatello, ID 83201

Connections Credit Union is headquartered in pocatello and is the 11th largest credit union in the state of Idaho. It is also the 1,211th largest credit union in the nation. It was established in 1937 and as of December of 2017, it had grown to 62 employees and 19,461 members at 12 locations. Connections Credit Union's CD rates are 39% higher than the national average, and it has a B+ health rating.

Field of Membership Restrictions

Membership in Connections Credit Union is open to those who live or work in Ada, Bonneville, Bingham, Bannock, Cassia, Canyon, Jerome, Lincoln, Minidoka and Twin Falls counties in Idaho.
See current membership details

Reviews (2)

First To Worst

Since the merger, customer service went from first to worst. They won't even return phone calls and they have shady loan practices. Leaving after 50 years. Goodbye and good riddance.

Customer Service Rating

Posted by: ROBINB | Dec 2, 2013

Having been a member in Pocatello for over a year, problems began with the involuntary switch of all debit cards from the Credit Union destroying all our autopay accounts.It took months to finally clear that up.

Finally, multiple attempts of using the credit card with a firm in Canada…all failed due to the possibility of fraud. In spite of my repeated contact with them they could not clear their problem. I told them they had no reason to suspect fraud for the largest custom clothier in North America.

They simply do not know what they are doing from one branch to another or in the arrangement with their debit card provider…..in blaming them for problems the credit union certainly owns. Their delays in fixing their problems have cost me $200 in otherwise discounted purchases that have now expired.

We are now in the process of setting up accounts elsewhere, being quite assured that the inconvenience will be no greater than what we have experienced at this CU.


Health Grade Components

NCUA #68257
Year Chartered1937
Primary Regulator
Profit Margin
Return on Assets - YTD0.28%
Return on Equity - YTD3.39%
Annual Interest Income$5.1MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$154.8MM$149.6MM
LoansQ4 2017vs Q4 2016$116.3MM$102.6MM
DepositsQ4 2017vs Q4 2016$141.8MM$137.0MM
Equity CapitalQ4 2017vs Q4 2016$12.6MM$12.2MM
Loan Loss AllowanceQ4 2017vs Q4 2016$362.00K$351.00K
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$1.3MM$1.2MM
Real Estate OwnedQ4 2017vs Q4 2016$96.00K$0
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Connections Credit Union Savings Account Rates

0.10%--Regular Shares
0.10%--IRA Share Savings
0.10%--Health Savings Account (HSA)
0.10%--Christmas Club Account

Connections Credit Union Money Market Rates

0.35%*$150k*-Money Market Account
OTHER TIERS: 0.10% Up to $10k | 0.15% $10k - $25k | 0.20% $25k - $150k

Connections Credit Union Checking Account Rates

0.10%--Medical Checking
0.05%--ConnectedPLUS Checking

Connections Credit Union CD Rates

2.45%$500-5 Year One Jump CD
2.00%$500-4 Year One Jump CD
1.85%$500-3 Year One Jump CD
1.80%$500-30 Month CD
1.75%$500-2 Year One Jump CD
1.45%$500-18 Month One Jump CD
1.25%$500-12 Month CD
1.10%$500-12 Month MSA CD
0.60%$500-9 Month CD
0.50%$500-6 Month CD
0.29%$500-60 Day CD
0.29%$500-90 Day CD

Connections Credit Union IRA Rates

2.45%$500-5 Year IRA -- One Jump
2.00%$500-4 Year One Jump IRA
1.85%$500-3 Year IRA -- One Jump
1.80%$500-30 Month IRA
1.75%$500-2 Year IRA -- One Jump
1.45%$500-18 Month IRA -- One Jump
1.25%$500-12 Month IRA