Connections Credit Union


Overview / Commentary
208-233-5544
1150 N 8th Ave
Pocatello, ID 83201

Connections Credit Union is headquartered in pocatello and is the 11th largest credit union in the state of Idaho. It is also the 1,134th largest credit union in the nation. It was established in 1937 and as of March of 2021, it had grown to 73 employees and 19,577 members at 12 locations. Connections Credit Union has an A health rating.

Field of Membership Restrictions

Connections Credit Union membership is open to those who live or work in Ada, Bonneville, Bingham, Bannock, Cassia, Canyon, Jerome, Jefferson, Lincoln, Twin Falls and Minidoka counties in Idaho. Family members, business, and other legal entities within the above-listed locations are also eligible to join.
See current membership details

Reviews (5)

Amazing Credit Union!

About 3 years ago, this little credit union came to my neighborhood in Meridian Idaho. I went in and talked to them, and within a few minutes, I figured out that they were impressive. I quickly cancelled my account at my other credit union and have moved everything over to Connections. They are friendly, helpful and treat me like I am their only customer. Even when the lobby is full of other people, they go out of their way to say hi. My wife even got one of her photographs in their yearly calendar. They are part of the community and I recommend everyone that I talk to, to move over to Connections. They have my business for as long as they want it!

Recent Change To Kasasa Checking Rate

Posted by: |

"Beginning on November 1, 2020 the following changes will occur:

• Below “Cap” Rate: Will change from 2.50% to 2.00% APY
• Above “Cap” Rate” Will change from 0.25% to 0.15% APY

All other criteria set forth in...disclosure agreement for this account continue to apply."

Terrible Slowest Bank Ever!!!!!!!!!!

Posted by: |

If you like to get your Deposits, tax returns, stimulus etc. When everybody else does this is not the bank for you they will hold your money as long as they can, switching banks soon!!!

First To Worst

Since the merger, customer service went from first to worst. They won't even return phone calls and they have shady loan practices. Leaving after 50 years. Goodbye and good riddance.

Customer Service Rating

Posted by: |

Having been a member in Pocatello for over a year, problems began with the involuntary switch of all debit cards from the Credit Union destroying all our autopay accounts.It took months to finally clear that up.

Finally, multiple attempts of using the credit card with a firm in Canada…all failed due to the possibility of fraud. In spite of my repeated contact with them they could not clear their problem. I told them they had no reason to suspect fraud for the largest custom clothier in North America.

They simply do not know what they are doing from one branch to another or in the arrangement with their debit card provider…..in blaming them for problems the credit union certainly owns. Their delays in fixing their problems have cost me $200 in otherwise discounted purchases that have now expired.

We are now in the process of setting up accounts elsewhere, being quite assured that the inconvenience will be no greater than what we have experienced at this CU.



Health

Health Grade Components

Overall
NCUA #68257
Year Chartered1937
Employees73
Primary Regulator
Profit Margin
Return on Assets - YTD0.49%
Return on Equity - YTD6.95%
Annual Interest Income$1.7MM
Assets and Liabilities
AssetsQ1 2021vs Q1 2020$230.9MM$186.3MM
LoansQ1 2021vs Q1 2020$145.8MM$149.1MM
DepositsQ1 2021vs Q1 2020$212.8MM$169.1MM
Equity CapitalQ1 2021vs Q1 2020$15.7MM$14.7MM
Loan Loss AllowanceQ1 2021vs Q1 2020$418.00K$365.00K
Unbacked Noncurrent LoansQ1 2021vs Q1 2020$509.00K$934.00K
Real Estate OwnedQ1 2021vs Q1 2020$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Connections Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Connections Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.25%*-$50kKasasa Saver
OTHER TIERS: 0.15% $50k+
0.10%--Health Savings Account (HSA)
0.05%-$2kRegular Shares
0.05%$10-IRA Share Savings
0.05%--Christmas Club Account

Connections Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%--Money Market Account

Connections Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%*-$25kKasasa Cash Checking
OTHER TIERS: 0.15% $25k+
0.00%--Medical Checking
0.00%$1k-Connected Checking

Connections Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.60%$500-5 Year One Jump CD
0.30%$500-3 Year One Jump CD
0.30%$500-4 Year One Jump CD
0.25%$500-2 Year One Jump CD
0.25%$500-30 Month CD
0.20%$500-9 Month CD
0.20%$500-12 Month CD
0.20%$500-18 Month One Jump CD
0.15%$500-6 Month CD
0.15%$500-60 Day CD
0.15%$500-90 Day CD

Connections Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.60%$500-5 Year IRA -- One Jump
0.30%$500-3 Year IRA -- One Jump
0.30%$500-4 Year One Jump IRA
0.25%$500-2 Year IRA -- One Jump
0.25%$500-30 Month IRA
0.20%$500-12 Month IRA
0.20%$500-18 Month IRA -- One Jump
Locations

Availability



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