Consumer Credit Union

Overview / Commentary
3634 E Andrew Johnson Hwy
Greeneville, TN 37745

Consumer Credit Union is headquartered in Greeneville and is the 13th largest credit union in the state of Tennessee. It is also the 642nd largest credit union in the nation. It was established in 1953 and as of June of 2021, it had grown to 63 employees and 36,610 members at 9 locations. Consumer Credit Union's money market rates are 25% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Consumer Credit Union is open to individuals who live, work, worship, attend school, or volunteer in the Tennessee counties of Anderson, Blount, Claiborne, Cocke, Greene, Hancock, Hamblen, Jefferson, Knox, Loudon, Sullivan, and Union, as well as in Johnson City, Tennessee.
See current membership details

Reviews (3)

Dealer Payoff

Posted by: |

I work at delong ford Dwight,il we paid a vehicle off in December in good faith have not only not received title but have been given no notification where title is? to me that is bad service!!!!!!!!!!!! sent our check to consumer credit union 1075 tri state parkway gurnee,il 60031 my check cleared right away but no title I have called 877-275-2228 twice have had no luck hopefully this does some good please advise thank you

Good Praise For The Knoxville TVA Employees Credit Union

Posted by: |

I belonged to CCU for 39 years until I had a problem that they just refused to solve. In the process of trying to get my problem solved I was treated worse than any management position I have ever come in contact with including 20 years in the Air Force and 10 years at Berkline Corp. The CEO in Greeneville said he "Hoped I withdrew my money" and on another occasion he would not even talk with me but hung up on me. I wish I had known how management treats its customers long ago. So goodbye CCU.

Enrolled In Servive I Did Not Approve.

In Nov. Consumer Credit Union enrolled all their card holders in EzShield service and started charging a monthly service charge of $2.95.
When I called Friday, I was told I received an email that everyone that all members are automatically enrolled and you must opt out but I only received that email last week after last month’s initial charge without my approval.
Their Customer Service rep I spoke to is suppose to be manually remove these two charges, reimburse my account, and cancel EZShield monitoring service I never signed up for.
I was charged in Nov. and this month too.
Can’t wait until Eastman Credit Union opens in Greeneville, I have been a member over 9 years and am very satisfied.


Health Grade Components

NCUA #60056
Year Chartered1953
Primary Regulator
Profit Margin
Return on Assets - YTD0.13%
Return on Equity - YTD1.4%
Annual Interest Income$5.9MM
Assets and Liabilities
AssetsQ2 2021vs Q2 2020$551.8MM$519.9MM
LoansQ2 2021vs Q2 2020$311.7MM$317.2MM
DepositsQ2 2021vs Q2 2020$486.5MM$449.6MM
Equity CapitalQ2 2021vs Q2 2020$50.1MM$50.8MM
Loan Loss AllowanceQ2 2021vs Q2 2020$1.1MM$895.00K
Unbacked Noncurrent LoansQ2 2021vs Q2 2020$269.00K$231.00K
Real Estate OwnedQ2 2021vs Q2 2020$0$309.00K
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Consumer Credit Union Savings Account Rates

0.30%--Accumulation IRA Account
0.05%--Savings Account
0.05%--Christmas Club Account
0.05%--Vacation Club Account

Consumer Credit Union Money Market Rates

0.55%*$200k*-Money Market Accounts
OTHER TIERS: 0.25% $2.5k - $10k | 0.30% $10k - $25k | 0.35% $25k - $50k | 0.40% $50k - $100k | 0.45% $100k - $200k

Consumer Credit Union CD Rates

0.90%$500-60 Month CD
0.80%$500-48 Month CD
0.70%$500-36 Month CD
0.60%$500-24 Month CD
0.50%$500-18 Month CD
0.45%$500-12 Month CD
0.30%$500-6 Month CD
0.20%$500-91 Day CD

Consumer Credit Union IRA Rates

0.90%$500-60 Month IRA
0.80%$500-48 Month IRA
0.70%$500-36 Month IRA
0.60%$500-24 Month IRA
0.50%$500-18 Month IRA
0.45%$500-12 Month IRA
0.30%$500-6 Month IRA
0.20%$500-91 Day IRA

Consumer Credit Union Locations
Branch Office3634 E Andrew Johnson HwyGreeneville, TN 37745
Branch Office4005 E Morris BlvdMorristown, TN 37813-1259
Branch Office9175 W Andrew Johnson HwyMosheim, TN 37818
Branch Office1115 Myers StGreeneville, TN 37743-5215
Branch Office4918 W Andrew Johnson HwyMorristown, TN 37814
Branch Office1075 N Chucky PikeJefferson City, TN 37760
Branch Office1919 N Roan StJohnson City, TN 37601
Branch Office10238 Kingston PikeKnoxville, TN 37922
Branch Office7565 Dannaher DrPowell, TN 37849

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