Consumer Credit Union is headquartered in Greeneville and is the 12th largest credit union in the state of Tennessee. It is also the 617th largest credit union in the nation. It was established in 1953 and as of December of 2020, it had grown to 64 employees and 37,307 members at 9 locations. Consumer Credit Union's money market rates are 25% higher than the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in Consumer Credit Union is open to individuals who live, work, worship, attend school, or volunteer in the Tennessee counties of Anderson, Blount, Claiborne, Cocke, Greene, Hancock, Hamblen, Jefferson, Knox, Loudon, Sullivan, and Union, as well as in Johnson City, Tennessee.
See current membership details
Dealer Payoff
I work at delong ford Dwight,il we paid a vehicle off in December in good faith have not only not received title but have been given no notification where title is? to me that is bad service!!!!!!!!!!!! sent our check to consumer credit union 1075 tri state parkway gurnee,il 60031 my check cleared right away but no title I have called 877-275-2228 twice have had no luck hopefully this does some good please advise thank you
Good Praise For The Knoxville TVA Employees Credit Union
I belonged to CCU for 39 years until I had a problem that they just refused to solve. In the process of trying to get my problem solved I was treated worse than any management position I have ever come in contact with including 20 years in the Air Force and 10 years at Berkline Corp. The CEO in Greeneville said he "Hoped I withdrew my money" and on another occasion he would not even talk with me but hung up on me. I wish I had known how management treats its customers long ago. So goodbye CCU.
Enrolled In Servive I Did Not Approve.
In Nov. Consumer Credit Union enrolled all their card holders in EzShield service and started charging a monthly service charge of $2.95.
When I called Friday, I was told I received an email that everyone that all members are automatically enrolled and you must opt out but I only received that email last week after last month’s initial charge without my approval.
Their Customer Service rep I spoke to is suppose to be manually remove these two charges, reimburse my account, and cancel EZShield monitoring service I never signed up for.
I was charged in Nov. and this month too.
Can’t wait until Eastman Credit Union opens in Greeneville, I have been a member over 9 years and am very satisfied.
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 60056 |
| Year Chartered | 1953 |
| Employees | 64 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.18% |
| Return on Equity - YTD | 1.84% |
| Annual Interest Income | $12.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $542.7MM$490.3MM |
| Loans | Q4 2020vs Q4 2019 | $312.4MM$334.9MM |
| Deposits | Q4 2020vs Q4 2019 | $474.2MM$417.4MM |
| Equity Capital | Q4 2020vs Q4 2019 | $51.2MM$48.8MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $930.00K$786.00K |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $291.00K$676.00K |
| Real Estate Owned | Q4 2020vs Q4 2019 | $0$0 |