Consumer Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
2.60%	5-year CD	60 Month CD 2.50% - Ally Bank High Yield 5 Year CD
2.00%	1-year CD	12 Month CD 2.10% - Goldman Sachs Bank USA High-yield 12 Month CD
0.10%	Savings	Savings Account 1.60% - Goldman Sachs Bank USA High-yield Online Savings Account

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Overview / Commentary

consumercreditunion.com

423-639-6131

3634 E Andrew Johnson Hwy
Greeneville, TN 37745

Consumer Credit Union is headquartered in Greeneville and is the 12^th largest credit union in the state of Tennessee. It is also the 612^th largest credit union in the nation. It was established in 1953 and as of December of 2017, it had grown to 76 employees and 40,208 members at 10 locations. Consumer Credit Union's CD rates are 2X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Consumer Credit Union is open to individuals who live, work, worship, attend school, or volunteer in the Tennessee counties of Anderson, Blount, Claiborne, Cocke, Greene, Hancock, Hamblen, Jefferson, Knox, Loudon, Sullivan, and Union, as well as in Johnson City, Tennessee.
See current membership details

Dealer Payoff

Posted by: woody77 | Feb 9, 2018

I work at delong ford Dwight,il we paid a vehicle off in December in good faith have not only not received title but have been given no notification where title is? to me that is bad service!!!!!!!!!!!! sent our check to consumer credit union 1075 tri state parkway gurnee,il 60031 my check cleared right away but no title I have called 877-275-2228 twice have had no luck hopefully this does some good please advise thank you

Comment

1

Good Praise For The Knoxville TVA Employees Credit Union

Posted by: tndude | Mar 11, 2016

I belonged to CCU for 39 years until I had a problem that they just refused to solve. In the process of trying to get my problem solved I was treated worse than any management position I have ever come in contact with including 20 years in the Air Force and 10 years at Berkline Corp. The CEO in Greeneville said he "Hoped I withdrew my money" and on another occasion he would not even talk with me but hung up on me. I wish I had known how management treats its customers long ago. So goodbye CCU.

Comment

1

Enrolled In Servive I Did Not Approve.

Posted by: SecGovdosis4 | Dec 13, 2015

In Nov. Consumer Credit Union enrolled all their card holders in EzShield service and started charging a monthly service charge of $2.95.
When I called Friday, I was told I received an email that everyone that all members are automatically enrolled and you must opt out but I only received that email last week after last month’s initial charge without my approval.
Their Customer Service rep I spoke to is suppose to be manually remove these two charges, reimburse my account, and cancel EZShield monitoring service I never signed up for.
I was charged in Nov. and this month too.
Can’t wait until Eastman Credit Union opens in Greeneville, I have been a member over 9 years and am very satisfied.

Comment

2

Health

A

Data as of Q4 2017

Learn why bank health matters

Health Grade Components

Overall
NCUA #	60056
Year Chartered	1953
Employees	76
Primary Regulator

Profit Margin
Return on Assets - YTD	0.51%
Return on Equity - YTD	5.01%
Annual Interest Income	$10.4MM

Assets and Liabilities
Assets	Q4 2017vs Q4 2016	$426.7MM$386.2MM
Loans	Q4 2017vs Q4 2016	$328.4MM$268.9MM
Deposits	Q4 2017vs Q4 2016	$355.5MM$339.1MM
Equity Capital	Q4 2017vs Q4 2016	$43.4MM$40.6MM
Loan Loss Allowance	Q4 2017vs Q4 2016	$1.1MM$1.1MM
Unbacked Noncurrent Loans	Q4 2017vs Q4 2016	$279.00K$144.00K
Real Estate Owned	Q4 2017vs Q4 2016	$0$0

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