Consumer Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
2.00%	5-year CD	60 Month CD 1.85% - Synchrony Bank 60 Month CD
0.95%	1-year CD	12 Month CD 1.05% - Ally Bank High Yield 12-Month CD
0.15%	Savings	Savings Account 1.00% - Ally Bank Online Savings Account

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Overview / Commentary

consumercreditunion.com

423-639-6131

3634 E Andrew Johnson Hwy
Greeneville, TN 37745

Consumer Credit Union is headquartered in Greeneville and is the 12^th largest credit union in the state of Tennessee. It is also the 634^th largest credit union in the nation. It was established in 1953 and as of June of 2016, it had grown to 77 employees and 39,620 members at 10 locations. Consumer Credit Union has an A health rating.

Field of Membership Restrictions

Consumer CU of Tennessee is open to accredited institutions, businesses, residents, people that maintain employment, church members, and registered students in these Tennessee Counties; Anderson, Blount, Claiborne, Cocke, Greene, Hancock, Hamblen, Jefferson, Knox, Louden, Sullivan, and Union as well as Johnson City.
See current membership details

Good Praise For The Knoxville TVA Employees Credit Union

Posted by: tndude | Mar 11, 2016

I belonged to CCU for 39 years until I had a problem that they just refused to solve. In the process of trying to get my problem solved I was treated worse than any management position I have ever come in contact with including 20 years in the Air Force and 10 years at Berkline Corp. The CEO in Greeneville said he "Hoped I withdrew my money" and on another occasion he would not even talk with me but hung up on me. I wish I had known how management treats its customers long ago. So goodbye CCU.

Reply

1

Enrolled In Servive I Did Not Approve.

Posted by: SecGovdosis4 | Dec 13, 2015

In Nov. Consumer Credit Union enrolled all their card holders in EzShield service and started charging a monthly service charge of $2.95.
When I called Friday, I was told I received an email that everyone that all members are automatically enrolled and you must opt out but I only received that email last week after last month’s initial charge without my approval.
Their Customer Service rep I spoke to is suppose to be manually remove these two charges, reimburse my account, and cancel EZShield monitoring service I never signed up for.
I was charged in Nov. and this month too.
Can’t wait until Eastman Credit Union opens in Greeneville, I have been a member over 9 years and am very satisfied.

Reply

2

Health

A

Data as of Q2 2016

Learn more about bank health

Health Grade Components

Overall
NCUA #	60056
Year Chartered	1953
Employees	77
Primary Regulator

Profit Margin
Return on Assets - YTD	0.45%
Return on Equity - YTD	4.1%
Annual Interest Income	$4.4MM

Assets and Liabilities
Assets	Q2 2016vs Q2 2015	$380.0MM$363.0MM
Loans	Q2 2016vs Q2 2015	$264.8MM$272.7MM
Deposits	Q2 2016vs Q2 2015	$331.1MM$322.1MM
Equity Capital	Q2 2016vs Q2 2015	$41.8MM$39.2MM
Loan Loss Allowance	Q2 2016vs Q2 2015	$1.1MM$1.1MM
Unbacked Noncurrent Loans	Q2 2016vs Q2 2015	$122.00K$429.00K
Real Estate Owned	Q2 2016vs Q2 2015	$0$88.00K

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