Co-Op Credit Union is headquartered in Black River Falls and is the 21st largest credit union in the state of Wisconsin. It is also the 699th largest credit union in the nation. It was established in 1938 and as of March of 2025, it had grown to 85 employees and 23,309 members at 9 locations. Co-Op Credit Union has an A health rating.
Field of Membership Restrictions
CO-OP Credit Union is open to individuals who live, work, or own property in the Wisconsin counties of Buffalo, Chippewa, Clark, Dunn, Eau Claire, Jackson, La Crosse, Monroe, Pepin or Trempealeau. Stockholders of the Fall Creek Supply Co-op or Augusta Farmers Union Co-Op are eligible to join, as are any federal employee or postal employee within a 75-mile radius of La Crosse, Wisconsin. Employees of 11 Jackson County co-operatives also qualify for membership.
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Made Me Lose A Lot Of Money And Didnt Care
Made me lose a lot of money and deletes reviews off Google. I most recently went in to do a wire transfer and the individual at the branch office screwed it up and did an ach transfer. I needed this wire transfer done right away it is now 2 days later and they don't know where the money is. I contacted my brokerage they have nothing coming in. I reached out to CCU they would not do a reversal. I sent multiple emails no response no apologies. Then I them I want my $5 refund for their screw up for the ACH transaction. They write me back and tell me no that I signed a liability release even though it was their screw up. Absolutely horrible customer service. It could be another 3 to 5 days if I'm lucky to maybe find my money. I will be taking my business elsewhere like Altra federal credit union who has a good reputation working with their customers. Being a banker for 30 years and working with the largest banks out there like Bank of America Nations Bank Great Western, Norwest, Wells Fargo as a VP I have seen it all. This credit Union has a long way to go, definitely not recommended till they get their shit together. This stupid employee should be fired because he cost me a lifetime opportunity based on his complete stupid and the credit union didn't care either. This needs to be spread everywhere based on their actions.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66983 |
| Year Chartered | 1938 |
| Employees | 85 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.93% |
| Return on Equity - YTD | 8.21% |
| Annual Interest Income | $6.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $566.8MM$536.8MM |
| Loans | Q1 2025vs Q1 2024 | $468.5MM$440.9MM |
| Deposits | Q1 2025vs Q1 2024 | $498.1MM$473.4MM |
| Equity Capital | Q1 2025vs Q1 2024 | $64.2MM$58.8MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $2.5MM$2.2MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $2.3MM$1.3MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$91K |