Credit Union of Southern California is headquartered in Anaheim and is the 23rd largest credit union in the state of California. It is also the 134th largest credit union in the nation. It was established in 1954 and as of June of 2024, it had grown to 377 employees and 153,523 members at 24 locations. Credit Union of Southern California's money market rates are 8X the national average, and it has a B health rating.
Field of Membership Restrictions
Membership in Credit Union of Southern California is open to those who live, work, worship, or attend school in the California counties of Los Angeles, Orange, Riverside, or San Bernardino. Family members of current Credit Union of Southern California members are also eligible to join.
See current membership details
A Rocky Start Then Improved
I saw that SoCAL CU opened a new branch in my area, and I was excited to finally have a CU that was actually local, especially since my existing CU had gone into bunker mode because of COVID and it was impossible to get my new ATM card set up.
The first hitch was their new account documentation policy on their web site was inaccurate and docs they said they would accept as proof of residency where not actually accepted (and Why is a W-2 with my name and address + my passport is not proof of residency?) on top of that I had a postcard they send me with name and address on it asking me to consider opening an acct.
Getting the account opened took days, getting it funded via ACH transfer was a hassle and I got hit with overdraft fees day one because my other bank does a test transfer for new transfer and deposits and withdraws a few cents.
SoCALCU put a hold on the 12 cent transfer and then when my other bank transferred it back, they hit me with an over draft fee, which I had to call and get removed.
Ok so account opened and funded time to start using them. Lets deposit some checks using the app (E-deposit). I had a $1500 disbursement from my investment acct, I start the app and says I have a $2,000 a day deposit limit, ok that is reasonable. Deposit made, all good.
Next month I go to deposit the disbursement and my daily e-deposit limit has been slashed to $900, WTF? That is less then most people get as a paycheck. Call them and ask why? They say because new account, I point out they where fine giving me a $2,000 limit when I opened the acct.
Was pretty close to telling then to close my account, but stuck with them.
Since then they have improved or at least not made any mistakes. Sent my wife over to open a saving acct and IRA around April 12th, and they had clearly gotten their act together as opening and funding the account went much smoother.
So overall some customer relation issues in 2020 that seem to have been worked out in 2021.
I have not used any other services, no loans, no credits, I am satisfied with their service as place to deposit money.
Disrespectful & No Care For Customers
Stay away!! Worst credit Union ever!! Military/Veterans stay away!! Stick with Navy Federal! Disrespectful and no care for their customers!
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68456 |
| Year Chartered | 1954 |
| Employees | 377 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.26% |
| Return on Equity - YTD | 26.45% |
| Annual Interest Income | $80.9MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $3.41B$2.99B |
| Loans | Q2 2024vs Q2 2023 | $1.68B$1.64B |
| Deposits | Q2 2024vs Q2 2023 | $2.29B$2.39B |
| Equity Capital | Q2 2024vs Q2 2023 | $166.3MM$135.5MM |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $27.2MM$13.4MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $9.5MM$7.6MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |
