Credit Union Of Texas is headquartered in Allen and is the 16th largest credit union in the state of Texas. It is also the 238th largest credit union in the nation. It was established in 1931 and as of December of 2019, it had grown to 331 employees and 143,959 members at 14 locations. Credit Union Of Texas has an A health rating.
Field of Membership Restrictions
Membership in Credit Union of Texas is open to the following: (1) those who live, work, or attend school in Collin, Dallas, or Rockwall Counties; (2) those who live, work, or attend school in select areas of Fannin, Grayson, Ellis, Tarrant, or Denton Counties; (3) employees of Cedar Valley College, Dallas Theological Seminary, Horizon Lines and over 100 Select Employer Groups.
See current membership details
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Great Service!!!!!
I have an account with Texas credit union, and so far I can not complain when it comes down to the service and the products they offer they are amazing. The only inconvenience I had is that when I signed up, they enrolled me in paper statements, which is not a bad thing but then they changed the policy and I was getting charged $2.00 per statement. So I called and they took care of that. In my opinion credit union of Texas is great, they have great customer services and amazing products.
My Credit Union
My credit union has been so pleasureful to work with. I have enjoyed their service because they always get my deposits and withdraws in a very fast time. One time, I had to make a withdraw from one account to my husband's account and I knew that it would take a long time up to three days. However, I called the employee working and I asked if there was anything that could be done to make the transfer go through faster than usual. I was so shocked when he said that he could approve it right then and there because he was not busy! I was so happy because this meant the world considering how large the transfer was. This really made me recommend this credit union to others and has helped me every day.
Credit Union of Texas - My Outlook
If a credit union is needed, this organization has a variety of helpful locations. The staff is typically quite friendly and helpful. Sometimes, the ATMs have encountered problems reading my debit card or recognizing the image of my check deposits but I usually get everything to work so that's only a minor discomfort that others may not experience.
Anyways, this credit union is very beneficial in that I've initiated 2 car loans through this organization in the past two years and they were very easy to create and process. I was certainly a fan of the quick approval, fast communication, and virtually effortless paperwork signing. They are very good for your personal or business finances. Since discovering their institution in 2012, I have been a very faithful and satisfied customer.
Review of Texas Credit Union
I used this site after being recommended by a friend who had used them in the past. I needed a union who had great customer service and could explain things to me because to be honest I really didn't know much on unions. So I was directed to this website that explains everything well and even has online CS support which was awesome. I had about 15 questions to ask and I had written them down before hand and the CS rep answer them all in a way that I understood. All in all I would recommend this site and union to anyone in Texas needing a union. I had a great overall customer service experience and that's what matters the most.
Service Is Declining
I have been a member for several years. However, I notice the more technology the bank uses the customer service suffers. Today I was unable to use my debit card and was told by a representative that members were notified via a post on Facebook. That is beyond unacceptable. No email or automated phone call was attempted. I hope they correct their errors and go back to the personalized, friendly, customer service based organization they once were.
Data as of Q4 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 66327 |
| Year Chartered | 1931 |
| Employees | 331 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.44% |
| Return on Equity - YTD | 4.54% |
| Annual Interest Income | $58.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2019vs Q4 2018 | $1.39B$1.42B |
| Loans | Q4 2019vs Q4 2018 | $1.13B$1.17B |
| Deposits | Q4 2019vs Q4 2018 | $1.21B$1.19B |
| Equity Capital | Q4 2019vs Q4 2018 | $133.6MM$126.7MM |
| Loan Loss Allowance | Q4 2019vs Q4 2018 | $10.1MM$10.5MM |
| Unbacked Noncurrent Loans | Q4 2019vs Q4 2018 | $9.0MM$12.7MM |
| Real Estate Owned | Q4 2019vs Q4 2018 | $0$0 |
