Featured Savings Rates
Featured Accounts
Overview / Commentary
800-451-4292
400 E 9 Mile Rd
Ferndale, MI 48220

Credit Union One (MI) is headquartered in Ferndale and is the 10th largest credit union in the state of Michigan. It is also the 247th largest credit union in the nation. It was established in 1938 and as of June of 2016, it had grown to 296 employees and 137,632 members at 19 locations. Credit Union One (MI) has a B+ health rating.

Field of Membership Restrictions

Membership in Credit Union One of Michigan is open to anyone who lives, works, attends school or worships in the state of Michigan.
See current membership details

Related Posts

View all posts from:


Reviews (7)

Is It Just Me Or There Are Many Of Us?

Posted by: nkhatri | Sep 4, 2012

I am new to the place and there is a credit union one bank in the place where I work, Royal Oak. So thinking it is near and "local" I opened an account there. They even offered me a credit card so called "preapproved". So as I was new and had to develop credit history I thought that was a  good opportunity for me. I have waited for 2 months now just to hear that My application crossed 30 days and has expired, so I need to reapply now. I went to them couple of times within the 2 months  in order to inquire about the application and got a ready made answer that it takes 4-6 weeks in order to approve and once it crossed 4-6 weeks they say I have to reapply again as it has crossed 30 days. Poor me! and I follow them blindly as I need a credit card. I now wish if only they hadn't offered me any card ,I would not have gone through this or I would have tried at other places or for a credit card with safety deposit.

Do Not Do Business With This Institution!!!!!!!

Please read this review and take my warning.
This company is the absolute worst banking institution I have ever dealt with. We changed insurance companies on our RV, we dropped Progressive because of constant billing issues. When we added the new policy, there was a week that the vehicle was not covered. Mind you in MI in December a RV is typically parked in storage for the winter, as was ours. Credit Union One sent a letter stating that they applied insurance for a month at a cost of over 500.00. FOR ONE MONTH! When we called to explain that the coverage mistake was made by Progressive, they said too bad, you owe the money. This company engages in legal extortion. I am a member of multiple credit unions, and they have been a pleasure to deal with, but this one gives all credit unions a bad name.

Poor Customer Service And Cheating Customers

Posted by: selva | Dec 11, 2014

This is not a bank at all. Very bad customer service and no one reply positively. Most of the representatives looks like no knowledge about the banking sector.
Its really sucks customer money in the name of overdraft fee and internal transaction fee.
Please nobody create any kind of accounts with them. They are here to cheat with customers and not to do service.

Refinancing

Posted by: Sue44 | Jun 17, 2013

I agree w/ others.  I am in the process of refinancing, and am getting horrible customer service.  Hoping that things work out as they have terms other  banks don't.  Their terms set them apart in a good way, but their customer service is no different than other banks.  Wish me luck!

POOR CUSTOMER SERVICE & Extremely High Rates To Refinance

My husband and I are in the works to refinance our home so we have been calling multiple banks and I have to say I have had the worst experience with Credit Union One MI. I called in and the lady said oh hang up and apply online (why couldnt she just help me since I had her on the line I will nerver know). So I proceeded to apply online, I get almost to the end and tha rates that come up are 4.00% Rate, and 4.865% APR Estimated Cash Required at Closing of $5,444.67 dollars, but another screen says $2,258.10. So with conflicting numbers that are confusing to the average person I call back in to the Mortgage line, I get a lady named Caroll on the line and she is unbelievably rude, I would mention the numbers that conflicted and her response would be I cannot see whats on your screen (WOW! there is some stellar customer service skills), she than barely helps me and when I told her that their fees seem very high she hung up on me (WOW! again). So now having wasted much time I am very irritated, so I call back in to file a complaint, this time I am transferred 3 times and spoke to one person who was not with Credit Union One but another mortgage company who does Mortgages on behalf of them, so she is unable to take the complaint nor help further with the questions I still had about my application. She than transfers me back to Credit Union One, I am transferred again a few times and than finally speak with Mike, he was pleasant but I did not get the sense that he gave much thought or concern to the complaint I had about Carol. He attempted to answer my loan questions but at this point I dont really care to do business with Credit Union One MI and am now tempted to try and get my car loan away from them as well. Why do I hear high regards to Credit Union One, I will forever wonder. So dissapointed!!!!!!!!!!! 

Customer For Close To 30 Years Ready To Leave

Posted by: fakenake | Sep 24, 2011

Like most people I am underwater in my mortgage. CUO will not work with me at all because I can still afford the payments. All I am asking for is to refinance. If I can make the payment at 6.5% why wouldn't I be able to make it at 4%. There fee structure changes all the time. Out of state checks get a 10 day hold? Really? It is 2011 you can get the money for that check in minutes and you have a 10 day hold? They won't link accounts by household for minimum balance requirements. I could go on and on. Bottom line they went from a nice local credit union in 1983 when I joined to a typical bank with horrible customer service and ridiclious polices. 

Horrible Bank With Terrible Customer Service And Even Worse Policies.

Posted by: stini | Mar 2, 2011

This is a very non personable bank, horrible customer service, poor member relations and they change policies with out proper notifications.  After being a loyal member for over 10 years, this bank had declined horribly in the past year, I am just amazed at the lack of consideration for their members.  



Health
B+

Health Grade Components

Overall
NCUA #62562
Year Chartered1938
Employees296
Primary Regulator
Profit Margin
Return on Assets - YTD0.3%
Return on Equity - YTD3.44%
Annual Interest Income$18.3MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$1.07B$898.6MM
LoansQ2 2016vs Q2 2015$807.7MM$779.1MM
DepositsQ2 2016vs Q2 2015$963.9MM$800.5MM
Equity CapitalQ2 2016vs Q2 2015$93.9MM$83.6MM
Loan Loss AllowanceQ2 2016vs Q2 2015$7.8MM$6.7MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$9.4MM$9.8MM
Real Estate OwnedQ2 2016vs Q2 2015$472.00K$500.00K
Rates
Report an Issue

Always verify rates and promotions with the bank or credit union. We are not Credit Union One (MI); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Credit Union One (MI) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%--IRA Savings
0.15%--Coverdell Education Savings
0.05%--Nickname Savings
0.05%--Business Savings

Credit Union One (MI) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$100k*-Money Market
OTHER TIERS: 0.05% $1k - $10k | 0.10% $10k - $25k | 0.15% $25k - $50k | 0.25% $50k - $100k
0.30%*$100k*-Business Money Market
OTHER TIERS: 0.05% $1k - $10k | 0.10% $10k - $25k | 0.15% $25k - $50k | 0.25% $50k - $100k

Credit Union One (MI) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%*$10k*-Cash Back Checking
OTHER TIERS: 0.05% $5k - $10k
0.05%$100-Business Interest Checking

Credit Union One (MI) CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.76%*$100k*-60 Month CD
OTHER TIERS: 1.31% $2,500 - $25k | 1.51% $25k - $100k
1.76%*$100k*-Business 60 Month CD
OTHER TIERS: 1.31% $2,500 - $25k | 1.51% $25k - $100k
1.51%*$100k*-48 Month CD
OTHER TIERS: 1.21% $2,500 - $25k | 1.41% $25k - $100k
1.51%*$100k*-Business 48 Month CD
OTHER TIERS: 1.21% $2,500 - $25k | 1.41% $25k - $100k
1.31%*$100k*-36 Month CD
OTHER TIERS: 1.01% $2,500 - $25k | 1.21% $25k - $100k
1.31%*$100k*-Business 36 Month CD
OTHER TIERS: 1.01% $2,500 - $25k | 1.21% $25k - $100k
1.11%*$100k*-24 Month CD
OTHER TIERS: 0.80% $2,500 - $25k | 1.01% $25k - $100k
1.11%*$100k*-Business 24 Month CD
OTHER TIERS: 0.80% $2,500 - $25k | 1.01% $25k - $100k
0.95%*$100k*-18 Month CD
OTHER TIERS: 0.70% $2,500 - $25k | 0.85% $25k - $100k
0.95%*$100k*-Business 18 Month CD
OTHER TIERS: 0.70% $2,500 - $25k | 0.85% $25k - $100k
0.80%*$100k*-12 Month CD
OTHER TIERS: 0.60% $2,500 - $25k | 0.70% $25k - $100k
0.80%*$100k*-Business 12 Month CD
OTHER TIERS: 0.60% $2,500 - $25k | 0.70% $25k - $100k
0.40%*$100k*-6 Month CD
OTHER TIERS: 0.25% $2,500 - $25k | 0.30% $25k - $100k
0.40%*$100k*-Business 6 Month CD
OTHER TIERS: 0.25% $2,500 - $25k | 0.30% $25k - $100k
0.20%*$100k*-3 Month CD
OTHER TIERS: 0.15% $2,500 - $100k
0.20%*$100k*-Business 3 Month CD
OTHER TIERS: 0.15% $2,500 - $100k

Credit Union One (MI) IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.76%*$100k*-60 Month IRA
OTHER TIERS: 1.31% $2,500 - $25k | 1.51% $25k - $100k
1.51%*$100k*-48 Month IRA
OTHER TIERS: 1.21% $2,500 - $25k | 1.41% $25k - $100k
1.31%*$100k*-36 Month IRA
OTHER TIERS: 1.01% $2,500 - $25k | 1.21% $25k - $100k
1.11%*$100k*-24 Month IRA
OTHER TIERS: 0.80% $2,500 - $25k | 1.01% $25k - $100k
0.95%*$100k*-18 Month IRA
OTHER TIERS: 0.70% $2,500 - $25k | 0.85% $25k - $100k
0.80%*$100k*-12 Month IRA
OTHER TIERS: 0.60% $2,500 - $25k | 0.70% $25k - $100k
0.40%*$100k*-6 Month IRA
OTHER TIERS: 0.25% $2,500 - $25k | 0.30% $25k - $100k
0.20%*$100k*-3 Month IRA
OTHER TIERS: 0.15% $2,500 - $100k
Locations

Credit Union One (MI) has 19 locations. Click to view all Credit Union One (MI) locations.