Credit Union One (MI) is headquartered in Ferndale and is the 13th largest credit union in the state of Michigan. It is also the 280th largest credit union in the nation. It was established in 1938 and as of December of 2024, it had grown to 313 employees and 110,098 members at 15 locations. Credit Union One (MI)'s CD rates are 3X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership in Credit Union One is open to anyone who lives, works, worships, or attends school anywhere in the state of Michigan.
See current membership details
Do Not Bank Here
Find a better financial institution. After being a member of Credit Union One for over 20 years, I will be closing all of our accounts. On a Saturday afternoon, my family experienced a tragedy, and we needed to admit three of our pets to a vet hospital. However, I was unable to leave a deposit because the credit union has an arbitrary spending limit and, due to their very limited hours of operation, we couldn't reach anyone by phone to resolve the issue. Our pets were unable to receive treatment because Credit Union One prevented us from accessing our money in our accounts.
Stay Away. Unmotivated, Rude Staff. Unprofessional.
Stay away. Unmotivated, rude staff. They are not representing clients best interest. After 30+ years, we were trying to wire out funds of $500k in the account. They DENIED to wire. Based on the question as to "WHY" the unbelievable response of the manager was "because we do not have to" - RUN!!!
CU One Trusting A 30 Year Member!
I have been a member of the subject Credit Union for 30+ years.
Over the last few of those years I have been denied returned funds from Bogus Merchants, even after proving my cases over and over!
This credit union seems to always side with the merchant even when the Member has all the proof of FRAUD! HERE IS THE LATEST EXAMPLE!
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DISPUTE TRANSATION WISH: 05/12/22 _ I rec'd the merchandise on 05/30/22... contacted WISH 05/31/22 to return ALL ITEMS! Needed a return label which they refused to send! I kept communicating w/ them via website https://www.wish.com/?hide_login_modal=true&source_feed_page_view_id=1659044486_5c5ec769dcff40ff8bf4b2d152fafad8_FeedPage they ignored my request over and over
*Date(s) (06.01, 06/02, 06/03, 12 (2 x) on the 12th is when I contacted CU One because the ongoing lack of communication from WISH for a return label the day after I received the merchandise... I informed WISH over & over about the products NOT fitting & needed to return! WISH ignored my plea! Now I receive a letter from the Dispute department 2 months later?
* A detailed explanation of the difference between the service requested vs. what was received. THEY DO NOT FIT PROPERLY!
Copy of the invoice was piece mailed... or other supporting documentation may be required to support your claim.
* What date (05/30/22) were the services received?
* What date (05/31/22) was cancellation/refund requested?
I will now send an email to: [email protected] as I just received this email today 07/28/22.
Go Elsewhere!
I own outright over a 250,000 dollar home and went to them for a small 35,000 HELOC (which they advertise that they give 90% LTV. I wasn't even asking for 50%LTV. They came back with stating they will give me 20,000 because of a bankruptcy filing due to going out on disability from my job back in 2017. They are a joke. Don't let them run your credit as its a waste unless you have a flawless credit report in this day and age. Oh and the guy running the HELOC department named Alex sounds like his is 20 working out of his Apartment.
Online Banking Privacy Issue
Credit Union One (CUO) has an enormous issue with their online banking system. My spouse and I opened three checking/savings accounts in 2020. Two for each of our personal-funds use, and the third to serves as joint/shared checking/saving source; neither of us having access to the other's personal-funds accounts. However, CUO's system merged the activities history of my spouse's personal account with those of our joint account, which is a total violation of my spouse's privacy, and allowed me viewing and access to an account I was not authorized to view or access. In addition, I am dealing with accusations, by my spouse, of invading her privacy. All the result of CUO's substandard, unstable, and faulty functioning online banking system. Customers beware, it would appear your PPI (Protected Personal Information) is not protected, and definitely does not remain private, at Credit Union One!
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62562 |
| Year Chartered | 1938 |
| Employees | 313 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.88% |
| Return on Equity - YTD | 9.3% |
| Annual Interest Income | $82.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $1.72B$1.72B |
| Loans | Q4 2024vs Q4 2023 | $1.17B$1.22B |
| Deposits | Q4 2024vs Q4 2023 | $1.54B$1.57B |
| Equity Capital | Q4 2024vs Q4 2023 | $161.8MM$140.7MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $10.2MM$9.7MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $6.2MM$4.9MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $155K$0 |
