Cy-Fair Federal Credit Union is headquartered in Houston and is the 79th largest credit union in the state of Texas. It is also the 943rd largest credit union in the nation. It was established in 1956 and as of June of 2023, it had grown to 72 employees and 24,719 members at 5 locations. Cy-Fair Federal Credit Union has a B health rating.
Field of Membership Restrictions
Cy Fair Federal Credit Union is open to those who live, work, worship or attend school in Harris County (TX) or the following zip codes of Waller County (TX): 77423, 77484, 77445, 77447, 77446. Immediate family of current credit union members are also eligible.
See current membership details
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Customer Experience.
So I've been with cyfair credit Union for about 3 years now, I always go to one specific account assistant, Which it creates more of a personal one-on-one relationship with the customer, I have been going to Jose Olivares for about 3 years, and not have once I've been disappointed, Jose has helped me from refinancing my car to lower payments to helping getting approved for a Loan, Jose is great at guiding when it comes from finances to building great credit. Jose thank you for your service.
The Worst!!!!!
I am currently in the process of closing my account with Cy fair credit union. I initiallly joined the credit union to build my credit to eventily purchase a home. Well,let's start with the $7 maintenence fee that I pay once a month,I wouldn't mind paying it,if there were perks associated with it,but there are none! Recently,the credit union offered a new service to deposit checks by taking a picture of them. When I appli for it,I was denied because of too many courtesy pay fees. Yes,I did have a total of 3 within a 6 month period,but none were my fault,and they were refunded to me,but I was still denied the privilege of using the service! Next,the credit union switched card providers(that is the way it was explained to me by a teller) this caused my card to decline at several places when I tried to use it. The teller told me to call them next time it declined,but the bank closes at 6 during the week,and 1 on Saturdays,so anytime after that,you're on your own! Talk about embarrassing!!! My card declined while I was out having dinner with co workers,embarassed would be an understatement to describe how I felt! To add fuel to the fire,Sunday I had to pay someone in cash,so I went by the credit union to use the ATM,so that I could avoid the fee of using another ATM,the atm gave me an error code. I ultimately had to use another ATM and pay a $3 fee! Do not bank with cyfair credit union unless you enjoy shenanigans like these!!!!!
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 11452 |
| Year Chartered | 1956 |
| Employees | 72 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.71% |
| Return on Equity - YTD | 23.47% |
| Annual Interest Income | $6.1MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $334.1MM$339.8MM |
| Loans | Q2 2023vs Q2 2022 | $229.2MM$198.0MM |
| Deposits | Q2 2023vs Q2 2022 | $307.3MM$315.8MM |
| Equity Capital | Q2 2023vs Q2 2022 | $23.9MM$21.0MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$1.1MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $386.00K$169.00K |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |