Cyprus Credit Union


Overview / Commentary
801-260-7600
3876 W Center View Way
West Jordan, UT 84084

Cyprus Credit Union is headquartered in West Jordan and is the 6th largest credit union in the state of Utah. It is also the 274th largest credit union in the nation. It was established in 1935 and as of March of 2024, it had grown to 401 employees and 136,411 members at 19 locations. Cyprus Credit Union's money market rates are 9X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in Cyprus Credit Union is open to anyone living in Utah through a one-time membership fee of $5 to the Community Recreation Association. Membership is also open to residents of Salt Lake County, family of existing members, and employees of Morton Salt International, St. Mark’s Hospital, and other local select employer groups.
See current membership details

Reviews (6)

Great Customer Service Low Fees

Very happy with Cyprus. I have always had a great experience. Helpful friendly staff, low fees. Feel like they care and take the time to make their customers feel valued. Have bent over backwards to help with any issues I have run into.

Great customer service.

I have always loved Cyprus Credit Union since being a member from a year ago. I have many accounts with them but I mainly use it for there checking account. I love the fact that the money I deposit goes directly in and they don't have to hold checks for days before clearing it, so I can get my money faster to use for when I please. I also love that there are no fees associated with the account. They will hook it to your savings account if needed that way if you ever overdraft your account, it will be used out of that first and won't be a problem. They also send you a text asap if they notice anything suspicious on your account that way you always know what is going on. I would recommend them to anyone and everyone looking for checking accounts.

Solid, but can't compete with big boys

I used Cyprus when I was in college mostly because it worked out that they had a branch close to where I was living at the time. The customer service reps at the building were always fair and nice. Since it was a smaller credit union, I did notice some personal touches which were appreciated by me as a consumer. Their facilities were also always clean and professional. Those are the pluses, but there are some things I would change. For starters, the online experience is a bit clumsy and doesn't have the slick look that many other bigger companies have. In addition, it seems like some of the interest rates I was offered simply weren't competitive as well which was a downer. In the end, I had to go somewhere that had more services.

Very Difficult To Get Money Out Of Credit Union

Posted by: |

Cyprus loves to take your money. We had over a $100,000 there. Five years later when we tried to move our money it was a complete joke. We have money in 12 different credit unions, and we move money around all the time. This was one of the most difficult credit unions to remove money from. They did not know how to wire transfer money. We had to take some of our money to another credit union in Utah , Mountain America, and wire transfer it from there. Mountain America had no problem doing so and knew how to do it. The Cyprus main branch shredded our Fidelity Roth IRA request. We were doing what Cyprus told us to do! The only way we found out is when I called asking why the Roth IRA money had not been sent to Fidelity. After two weeks we still do not have all our money out. I called the Vice-President of Cyprus and of course she never called back!

Unacceptable Business Ethics

I have had to call numerous times about my Ins. coverage on my RV loan. I had my Ins. info declaration page (American Family Ins.) faxed to Cyprus on 8/10/22 and the office person stated that the fax was confirmed. I received another letter from Cyprus stating that I would be charged $60 for Ins. from them. I called again on 8/24/22 and talked to a representative and she stated that my declaration page verification was received in their office on 8/17/22 and she would update my information on my account. I have now received another letter 8/26/22 stating that I have been charged $60 for Ins. on my RV Trailer. I have called again today 9/6/22 and the representative states that there is no info on any updated Ins. and that I need to have my Ins. provider fax them. I am way beyond being mad, pissed off, frustrated or annoyed. Cyprus Credit Union is a business that is clearly unprofessional in the way they conduct their business. DO NOT DO ANY BUSINESS WITH CYPRUS CREDIT UNION BECAUSE THEY HAVE UNACCEPTABLE BUSINESS ETHICS AND PRACTICES!!!! Find another Credit Union but do not do any business with them and let your family and friends known the same.

TERRIBLE CUSTOMER SERVICE

Do not bank with Cyprus. They have terrible communication and closed my accounts without notice. They do not care about you and your individual needs. Don't waste your time. Go somewhere that they care about you and your family's future.



Health

Health Grade Components

Overall
NCUA #24688
Year Chartered1935
Employees401
Primary Regulator
Profit Margin
Return on Assets - YTD0.69%
Return on Equity - YTD6.28%
Annual Interest Income$23.3MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$1.76B$1.76B
LoansQ1 2024vs Q1 2023$1.57B$1.55B
DepositsQ1 2024vs Q1 2023$1.48B$1.46B
Equity CapitalQ1 2024vs Q1 2023$192.2MM$180.2MM
Loan Loss AllowanceQ1 2024vs Q1 2023$14.4MM$9.8MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$5.8MM$4.4MM
Real Estate OwnedQ1 2024vs Q1 2023$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not Cyprus Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Cyprus Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
10.00%$0-Dream Round Up Savings
2.25%*$50k*-IRA Share Account
OTHER TIERS: 0.05% $0 - $2.5k | 1.50% $2.5k - $10k | 1.75% $10k - $25k | 2.00% $25k - $50k
0.05%$0-Regular Share Savings Account
0.05%$0-Business Regular Share Savings Account

Cyprus Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.00%*$500k*-Money Market Account
OTHER TIERS: 0.05% $0 - $2.5k | 1.50% $2.5k - $10k | 1.75% $10k - $25k | 2.00% $25k - $50k | 2.25% $50k - $100k | 3.00% $100k - $250k | 3.75% $250k - $500k
4.00%*$500k*-Business Money Market
OTHER TIERS: 1.50% $0 - $50k | 2.25% $50k - $100k | 3.00% $100k - $250k | 3.50% $250k - $500k
4.00%*$0$5kBusiness Growth Money Market
OTHER TIERS: 0.50% $50k+ | 1.00% $20k - $50k | 1.98% $5k - $20k
4.00%*$500k*-Public Funds Money Market
OTHER TIERS: 1.50% $0 - $50k | 2.25% $50k - $100k | 3.00% $100k - $250k | 3.50% $250k - $500k

Cyprus Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$100k*-Business - Choice Interest checking
OTHER TIERS: 0.10% $0 - $50k | 0.15% $50k - $100k
0.10%*$50k*-Dream Checking
OTHER TIERS: 0.05% $0 - $50k

Cyprus Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.25%$20$100k12 Month Dream CD
5.25%$1k-12 Month CD Special
5.00%$1k-6 Month CD
5.00%$20$100k6 Month Dream CD
4.50%$1k-18 Month CD
4.50%$1k-24 Month CD
4.50%$20$100k18 Month Dream CD
4.50%$20$100k24 Month Dream CD
4.20%$1k-36 Month CD
4.20%$20$100k36 Month Dream CD
4.00%$1k-48 Month CD
4.00%$1k-60 Month CD
4.00%$20$100k48 Month Dream CD
4.00%$20$100k60 Month Dream CD

Cyprus Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.25%$1k-12 Month IRA
5.00%$1k-6 Month IRA
4.50%$1k-18 Month IRA
4.50%$1k-24 Month IRA
4.20%$1k-36 Month IRA
4.00%$1k-48 Month IRA
4.00%$1k-60 Month IRA
Locations

Availability

Salt Lake City Area

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