Denali State Bank

Not A Fan - Born And Raised In Fairbanks But This Bank Seems To Be Corporate And Not Golden Heart!

I was born in the St. Josephs hospital over 45 yrs. ago and loved banking there at Denali State Bank- however

recently I was SHOCKED at how I was treated when as a single parent I decided to try to sale on ebay. I linked my Denali account with the paypal service.

Within 3 days I recieved over 200.00 thru paypal. Paypal said the transfer was complete each time I checked to make sure to send the items I sold. The transfer went to Denali State Bank.  Today I see within those 3 days Denali overdrafted me 5 times! The same day the money went in they found a way to make sure I stayed in the Red so they could charge me 28.00 x 5   I am sick about it because all the hard work of taking photos, listing, learning and shipping ended up in a profit they STOLE from me. I contacted them and they accused me of not managing my account-well had they not found a way to make sure they could keep charging and had they chosen to care enough to not exploit my situation they could have but instead they cited policies and were ICE COLD- so I am seeking a Credit Union exclusively from here on out.  I give them a HUGE frown on how I was treated-it brought me to tears-due to my finances and how much we needed the monies- they didn't care at all