Desert Financial Credit Union is headquartered in Phoenix and is the largest credit union in the state of Arizona. It is also the 36th largest credit union in the nation. It was established in 1939 and as of September of 2020, it had grown to 1,097 employees and 343,367 members at 48 locations. Desert Financial Credit Union has an A+ health rating.
Field of Membership Restrictions
Membership is open to those who live, work, attend school or worship in Gila, Maricopa or Pinal Counties or immediate family of those eligible.
See current membership details
Fantastic Credit Union!
I have both personal and commercial accounts with Desert Financial. They always have provided me with amazing customer service and are a pleasure to work with. I've read a few bad reviews about them and just wanted to add my positive experience. Seems the best way to be happy with your bank and avoid fees is to keep a reasonable balance in your accounts, and don't miss any loan payments. I've only been charged fees when justified...like incoming wire transfer fees, etc. But all in all this a great credit union with great people. I've held accounts at other Banks and cu's and desert financial is one of the best.
Good Experience Overall
I have a checking account and savings account at Desert Schools Credit Union. Opening the accounts was very easy, and it only took about 30 minutes to open them. The staff was very nice and helpful. For the checking account you had to spend at least $15 each month or else you had to pay a fee. This was a little strange and sometimes we forgot to use the account and had to buy $15 worth of stuff just to avoid the fee. The only problem is the app. The app is not very easy to use, and it was a big ordeal just checking the amount of money that we had in each account. It's better to not use the app at all and just use the website on a desktop computer. Overall we are having a great experience as customers at this credit union, just the app is not as good as expected.
Great customer service
I had to run into the bank to take care of a debit card situation. My card was no longer working because it had been suspended by the bank for potential fraudulent charges. This was the second in time in two months that someone had gotten a hold of my card information. Not only did the CSR issue me a card on the spot, she also upgraded my account so that we were not paying the higher cost of fees. It was an appreciated gesture since we had been long time customers and had not asked for this do be done, she did ti if her own accord. We were surprised that she had offered to make this change since we were just there to get a new debit card issued.
Desert Schools
I have been with desert schools now for over 3 years, started with a personal account and then later opened a business account. I was happy with the Friendly service. It is now almost June of 2011 and I think this has been the worst year and experience ever with Desert Schools Credit Union that I have seen. When I set up my business account I was told that I was not able to draw money when the account had a lack of funds, well come to find out when I opened My e pal account that I had around 9 NSF charges on it. I then went to the Local Desert Schools to bring attention to the issue in which a familiar teller tried her best to take care of the issue removing 3 of the NSF fee charges know that I am not supposed to be able to overdraw on the account. The teller spent hours on the phone with the main branch of Desert Schools letting them know that I never authorized any changes on the account. well 1 month later we are back to square on the Date is 5/30/11 and I logged in to my e pal account and discovered a almost the same problem that happened.. over $300 in NSF fees alone...If you are starting a small Business I would recommend staying away from Desert Schools at all costs..if you have had a similar problem please post
Keywords:
desertschools.org
Desert Schools Fedral Credit Union
Nearest Desert Schools
Buisness Account Desert Schools
Local Desert Schools
Reviews on Desert Schools Federal Credit Union
May 30, 2011
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 68713 |
| Year Chartered | 1939 |
| Employees | 1097 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.7% |
| Return on Equity - YTD | 5.73% |
| Annual Interest Income | $118.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2020 | $6.25B |
| Loans | Q3 2020 | $2.34B |
| Deposits | Q3 2020 | $5.23B |
| Equity Capital | Q3 2020 | $748.7MM |
| Loan Loss Allowance | Q3 2020 | $26.0MM |
| Unbacked Noncurrent Loans | Q3 2020 | $4.1MM |
| Real Estate Owned | Q3 2020 | $1.7MM |
