Direct Federal Credit Union

Overview / Commentary
50 Cabot St
Needham, MA 02494

Direct Federal Credit Union is headquartered in Needham and is the 21st largest credit union in the state of Massachusetts. It is also the 539th largest credit union in the nation. It was established in 1953 and as of December of 2021, it had grown to 70 employees and 28,657 members at 1 location. Direct Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Direct Federal is open to the following: 1) those who live, work (or regular conduct business in), attend school, or worship in Norfolk or Middlesex Counties of Massachusetts; 2) immediate family of those eligible to join.
See current membership details

Reviews (2)

Absolutely Unusable

Direct Federal is useless. Not only do they NEVER return phone calls - you have to call them continuously for days and wait on hold for up to an hour to speak to someone who knows nothing and promises a callback - but no one ever calls back EVER.

They have recently "upgraded" their online banking to make it absolutely unusable. They also closed their only branch so you can't even show up to do your banking unless you make an appointment. So no online banking that works and no ability to drop in and do banking. Useless and unusable.

Customer Service

Posted by: |

Horribly frustrating!
Its like everytime I talk to direct federal c u the person presents like it's their first day on the job with no previous experience ! STAY AWAY !


Health Grade Components

NCUA #9071
Year Chartered1953
Primary Regulator
Profit Margin
Return on Assets - YTD0.51%
Return on Equity - YTD3.94%
Annual Interest Income$20.2MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$718.2MM$755.4MM
LoansQ4 2021vs Q4 2020$598.1MM$631.2MM
DepositsQ4 2021vs Q4 2020$581.1MM$622.3MM
Equity CapitalQ4 2021vs Q4 2020$93.1MM$90.1MM
Loan Loss AllowanceQ4 2021vs Q4 2020$3.9MM$4.2MM
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$4.6MM$3.9MM
Real Estate OwnedQ4 2021vs Q4 2020$276.00K$276.00K
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Direct Federal Credit Union Savings Account Rates

0.10%$5-Savings Account

Direct Federal Credit Union Money Market Rates

0.40%$25k-Premium Money Market - New Money
0.40%$25k-Business Premier Money Market

Direct Federal Credit Union CD Rates

1.05%$100k-48 Month Jumbo CD
1.05%$100k-60 Month Jumbo CD
1.00%$250-48 Month CD
1.00%$250-60 Month CD
0.95%$100k-36 Month Jumbo CD
0.90%$250-36 Month CD
0.60%$100k-30 Month Jumbo CD
0.55%$250-30 Month CD
0.55%$100k-24 Month Jumbo CD
0.50%$250-24 Month CD
0.50%$100k-21 Month Jumbo CD
0.45%$250-21 Month CD
0.40%$100k-15 Month Jumbo CD
0.40%$100k-18 Month Jumbo CD
0.35%$250-15 Month CD
0.35%$250-18 Month CD
0.35%$100k-12 Month Jumbo CD
0.30%$250-12 Month CD
0.30%$100k-3 Month Jumbo CD
0.30%$100k-6 Month Jumbo CD
0.30%$100k-9 Month Jumbo CD
0.30%$100k-Business 7 Month Jumbo CD
0.30%$100k-Business 3 Month Jumbo CD
0.30%$100k-Business 6 Month Jumbo CD
0.25%$250-3 Month CD
0.25%$250-6 Month CD
0.25%$250-9 Month CD
0.25%$250-Business 7 Month CD
0.25%$250-Business 3 Month CD
0.25%$250-Business 6 Month CD

Direct Federal Credit Union IRA Rates

1.05%$100k-48 Month Jumbo IRA
1.05%$100k-60 Month Jumbo IRA
1.00%$250-48 Month IRA
1.00%$250-60 Month IRA
0.95%$100k-36 Month Jumbo IRA
0.90%$250-36 Month IRA
0.60%$100k-30 Month Jumbo IRA
0.56%$50-24 Month Variable IRA
0.55%$250-30 Month IRA
0.55%$100k-24 Month Jumbo IRA
0.50%$250-24 Month IRA
0.50%$100k-21 Month Jumbo IRA
0.45%$250-21 Month IRA
0.40%$100k-15 Month Jumbo IRA
0.40%$100k-18 Month Jumbo IRA
0.35%$250-15 Month IRA
0.35%$250-18 Month IRA
0.35%$100k-12 Month Jumbo IRA
0.30%$250-12 Month IRA
0.30%$100k-3 Month Jumbo IRA
0.30%$100k-6 Month Jumbo IRA
0.30%$100k-9 Month Jumbo IRA
0.25%$250-3 Month IRA
0.25%$250-6 Month IRA
0.25%$250-9 Month IRA

Direct Federal Credit Union Locations
Branch Office50 Cabot StNeedham, MA 02494

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