Diversified Members Credit Union

DMCU Customer Service (Ronette Gault)

I’m not really good with these phones, as far as going to putting in different stuff to put information in and just getting confused! But when I tell you, DMCU! I always get a sound of hissing from Customer Service because I’m not as sharp on these computers as most are, and I understand because it takes me a while to get it right !! But today, Ms. Ronette Gault, was so patient with and kind! It took me so long, after she helped me activate my Debit card and get codes from my email. Then I asked about getting discounts for Traveling and other ways to get money through DMCU, she explained and walked me through it with such patience, because trust and believe She was on that phone with me for a while. So finally, after she got me through it, she said Ms. Idleburg If you can, I understand! But I would like a review if you can get back to the site. So I told her if it takes me until tomorrow, I’ll figure it out and most definitely give you a review! And it took me a couple of hours to get here, but I did it! She’s really patience and kind,, I was really impressed with her, because I get aggravated because I’m steadily getting confused and she was still like take your time, and finally she got me together! Thank You So Much!