Dover Federal Credit Union


Overview / Commentary
302-678-8000
1075 Silver Lake Blvd
Dover, DE 19904-2411

Dover Federal Credit Union is headquartered in Dover and is the 2nd largest credit union in the state of Delaware. It is also the 602nd largest credit union in the nation. It was established in 1958 and as of December of 2019, it had grown to 124 employees and 41,737 members at 8 locations. Dover Federal Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Dover Federal Credit Union is open to anyone by joining the Friends of Bombay Hook. Membership is also open to military personnel of the U.S. government with duty location in Delaware, employees of Dover Air Force Base, Bayhealth, Dover Downs and over 400 Business Partners.
See current membership details

Related Posts

Another Downer ~ Dover FCU Kasasa Checking - 3/23/2020

1.00% APY* on balances up to and including $30,000 0.25% APY* on balances over $30,000

Dover Federal Credit Union 5-Year CD Earns Up To 2.90% APY - 10/17/2019

Dover Federal Credit Union (easy membership requirement) long-term CDs offer competitive rates: 3-year (2.60% APY), 4-year (2.76% APY), 5-year (2.90% APY), $100k min.

Dover Federal Credit Union Adds Kasasa Cash, 3.25% APY Up To $30k - 5/16/2019

Dover Federal Credit Union (easy membership) has added a Kasasa Cash account, earning 3.25% APY on qualifying balances up to $30k. No minimum opening deposit.

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New Customer

Posted by: |

Was a breeze to open. Only drawback was you have to join Bombay for a one time donation of $15 since out of state. Worth it for the 3.25% return on you money. Just run 12 debits a month pin or non-pin with no dollar limit and elect E statements. Did application online the night before and next day I was set. They give 1st month interest free since you wait 7-14 days for your debit card. Will keep you posted of any problems.

Great Customer service and great prices.

Posted by: |

I really like this credit union. They have great customer service, I am always able to reach someone on the phone instead of having to go through 15 minutes of automated messages just to reach customer service. Their checking has no monthly fees. They only require 5 dollars to open a savings. There are a few things that bother me though. You can't deposit cash on the weekends after noon. Also, their direct deposits sometimes don't come through on fridays and not at all on the weekends. Their website is easy to use but doesn't have a whole lot of features like some other credit unions. They have a somewhat lower overdraft fee than most credit unions. They have low atms fees and most atms are free. Overall I think this is a great option, just a few minor issues.

Good Customer Service

This credit union has great employees that are always willing to help you, even if you have multiple questions regarding your accounts, and do a good job of keeping the line moving quickly. There is never a long wait when contacting them by telephone. The minimums for saving and checking are very low and just one reason a credit union is better than a traditional bank. They don't hesitate to contact you to ensure that any out of the ordinary activity is yours. They have proactively contacted me multiple times regarding unusual transactions and have stopped a transaction that wasn't mine, which I was very thankful for. Adding a checking account after having a savings account with them was pleasant, simple and done within 10 minutes.

Terrible Expereince

Tried to open a checking acct online and after applying the process said a cust service rep would contact me in 24-48 hrs. 3 days later still no contact, tried to call and kept getting a BUSY SIGNAL, finally got through and was placed on hold as the 37th customer in the que! I sent them a message to cancel my app as I already had enough of this joke of a credit union before I ever actually opened an account.

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Health

Health Grade Components

Overall
NCUA #12443
Year Chartered1958
Employees124
Primary Regulator
Profit Margin
Return on Assets - YTD0.34%
Return on Equity - YTD4.01%
Annual Interest Income$18.8MM
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$486.6MM$454.1MM
LoansQ4 2019vs Q4 2018$339.9MM$293.9MM
DepositsQ4 2019vs Q4 2018$442.5MM$414.8MM
Equity CapitalQ4 2019vs Q4 2018$40.5MM$37.2MM
Loan Loss AllowanceQ4 2019vs Q4 2018$3.5MM$4.9MM
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$1.8MM$4.2MM
Real Estate OwnedQ4 2019vs Q4 2018$159.00K$0
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Another Downer ~ Dover FCU Kasasa Checking

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1.00% APY* on balances up to and including $30,000
0.25% APY* on balances over $30,000

Rates

Rates for Dover Federal Credit Union are currently being reviewed.

Locations


Dover Federal Credit Union Locations
Branch Office225 Saulsbury RdDover, DE 19904-2720
Branch Office255 N DuPont HwyDover, DE 19901-7509
Branch Office418 Atlantic StreetDover Air Force Base, DE 19902
Branch Office643 N DuPont BlvdMilford, DE 19963-1098
Branch Office499 Pulaski HwyNew Castle, DE 19720
Branch Office1075 Silver Lake BlvdDover, DE 19904-2411
Branch Office436 W Glenwood AveSmyrna, DE 19977-1006
Branch Office330 Dove Run Centre DrMiddletown, DE 19709

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