Dover Federal Credit Union


Overview / Commentary
302-678-8000
1075 Silver Lake Blvd
Dover, DE 19904

Dover Federal Credit Union is headquartered in Dover and is the 2nd largest credit union in the state of Delaware. It is also the 608th largest credit union in the nation. It was established in 1958 and as of March of 2022, it had grown to 117 employees and 43,645 members at 9 locations. Dover Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Dover Federal Credit Union is open to anyone by joining the Friends of Bombay Hook. Membership is also open to military personnel of the U.S. government with duty location in Delaware, employees of Dover Air Force Base, Bayhealth, Dover Downs and over 400 Business Partners.
See current membership details

New Customer - 5 Stars!

I opened up a checking account this morning online, I was shocked at how easy the process was and customer service walked me through each and every step of the way,
There is no long wait time to speak to a customer service representative which I absolutely love. The minimum balance to open online was $5.oo which was even better, The lady I spoke to was really polite and professional considering all the questions and concerns I had. She just really made the process easy and simple. I could not be more pleased at that. Also, all the bank locations are extremely convenient and local. I recommend them!

New Customer

Posted by: |

Was a breeze to open. Only drawback was you have to join Bombay for a one time donation of $15 since out of state. Worth it for the 3.25% return on you money. Just run 12 debits a month pin or non-pin with no dollar limit and elect E statements. Did application online the night before and next day I was set. They give 1st month interest free since you wait 7-14 days for your debit card. Will keep you posted of any problems.

Good Customer Service

This credit union has great employees that are always willing to help you, even if you have multiple questions regarding your accounts, and do a good job of keeping the line moving quickly. There is never a long wait when contacting them by telephone. The minimums for saving and checking are very low and just one reason a credit union is better than a traditional bank. They don't hesitate to contact you to ensure that any out of the ordinary activity is yours. They have proactively contacted me multiple times regarding unusual transactions and have stopped a transaction that wasn't mine, which I was very thankful for. Adding a checking account after having a savings account with them was pleasant, simple and done within 10 minutes.

Horrible Bank

Posted by: |

this bank is horrible they charge a convenience fee for calling in to pay my truck payment that is 12.95 it look me almost two hours to get someone on the phone what is convenient about that. Then is took three days to get an account number so i could pay my truck payment on line and the website makes you go to another site just to pay with external account it was a night mare and get this they charge you 4.95 convenience fee to pay your truck payment. the staff on the phone is rude and they offer no convenience unless you live right next to the bank. ive been in the military for 15 years and I tell all my soldiers to stay away from this scam of a bank

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Health
B+

Health Grade Components

Overall
NCUA #12443
Year Chartered1958
Employees117
Primary Regulator
Profit Margin
Return on Assets - YTD0.88%
Return on Equity - YTD12.04%
Annual Interest Income$5.3MM
Assets and Liabilities
AssetsQ1 2022vs Q1 2021$626.8MM$603.7MM
LoansQ1 2022vs Q1 2021$447.3MM$423.7MM
DepositsQ1 2022vs Q1 2021$578.5MM$556.3MM
Equity CapitalQ1 2022vs Q1 2021$45.2MM$43.4MM
Loan Loss AllowanceQ1 2022vs Q1 2021$3.0MM$4.2MM
Unbacked Noncurrent LoansQ1 2022vs Q1 2021$1.4MM$2.4MM
Real Estate OwnedQ1 2022vs Q1 2021$0$148.00K
Rates

Rates for Dover Federal Credit Union are currently being reviewed.

Locations


Dover Federal Credit Union Locations
Branch Office225 Saulsbury RdDover, DE 19904-2720
Branch Office255 N DuPont HwyDover, DE 19901-7509
Branch Office418 Atlantic StreetDover Air Force Base, DE 19902
Branch Office643 N DuPont BlvdMilford, DE 19963-1098
Branch Office499 Pulaski HwyNew Castle, DE 19720
Branch Office1075 Silver Lake BlvdDover, DE 19904-2411
Branch Office436 W Glenwood AveSmyrna, DE 19977-1006
Branch Office330 Dove Run Centre DrMiddletown, DE 19709
Branch Office499 Walmart DriveCamden, DE 19934

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