Duke University Federal Credit Union

Overview / Commentary
2200 W Main St Ste L100
Durham, NC 27705

Duke University Federal Credit Union is headquartered in Durham and is the 20th largest credit union in the state of North Carolina. It is also the 1,283rd largest credit union in the nation. It was established in 1968 and as of December of 2023, it had grown to 34 employees and 15,680 members at 1 location. Duke University Federal Credit Union has a B health rating.

Field of Membership Restrictions

Membership in Duke Credit Union is open to employees of Duke University and Duke University Health System who are paid by Duke University and paid in North Carolina; students and alumni of Duke University; retirees of Duke University and Duke University Health System; immediate family members of any of the previous mentioned individuals.
See current membership details

Reviews (3)

Duke Credit Union

Posted by: |

I have been a member of the Duke Credit Union for nearly 20 years. When I began my job at Duke University Medical Center, I opened a checking and savings account. I use my checking account for direct deposit of my paycheck. The credit union main branch is located close to my work area. When I need to make a physical deposit or physical withdrawal, I go into the main branch. The parking is very easy, and they have someone sitting at front to greet you as you enter the branch. They are always very helpful and cheerful. When I go to the teller, the teller is always nice and helps me with all my banking needs. I would recommend anyone to bank at this institution.

Decent Credit Union, Needs To Update Atms

Posted by: |

I just have a savings account at Duke Credit Union that I opened a while ago. The interest is rather piddling, but the main thing that irks me is that DCU has not updated their ATMs. Every single one is the old style version requiring envelopes for potential deposits, which is cumbersome.

Considering that most credit unions have upgraded their ATM technology for envelope free deposits (like SECU, Coastal and Self-Help), it is so bizarre that DCU has not followed suit. They are not hurting for money.

Pro's And Con's But Mostly Cons...

I have been a member for quite some time.  Over time the Credit Union gets less and less desirable.  You can only use your debit card 10times per month before they start penalizing you.  If you use your over draft protection it counts as a transfer.  After 6 transfers of any kind among your own accounts it locks you out for the rest of the month.  With this lockout any overdraft gets refused and they start charging you 32.00 per transaction.

It just seems as if over the past few years tehy are trying their best to charge you for everything they possibly can.  I think we will be looking elsewhere to not have all our saving stolen with fees and charges.

Other downside is that there is basically one branch so you have no access to ATM's ever unless you are at the hospital.  You end up in WalMart buying gum to get cash.

Last con is the customer service.  Inside the branch everyone is very nice for the most part.  The greeter up front is usually this really nice lady that checks you in etc.  I have only had two dealings with the manager and she is strictly by the book.  By the book to the point of being rater demeaning and a bit rude.  She is very different from any other bank manager that Ihave ever dealt with.

Overall if you are only doing the basics and dont use and banking services this place is fine, but if you ever need your bank in your corner this may not be the place for you


Health Grade Components

NCUA #18616
Year Chartered1968
Primary Regulator
Profit Margin
Return on Assets - YTD1.02%
Return on Equity - YTD13.37%
Annual Interest Income$6.9MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$194MM$204.5MM
LoansQ4 2023vs Q4 2022$101.4MM$94.7MM
DepositsQ4 2023vs Q4 2022$176.2MM$190.5MM
Equity CapitalQ4 2023vs Q4 2022$14.8MM$10.7MM
Loan Loss AllowanceQ4 2023vs Q4 2022$884K$756K
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$376K$512K
Real Estate OwnedQ4 2023vs Q4 2022$0$0

Rates for Duke University Federal Credit Union are currently being reviewed.


Duke University Federal Credit Union Locations
Branch Office2200 W Main St Ste L100Durham, NC 27705-4600

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