Dupaco Community Credit Union

Overview / Commentary
1000 Jackson St
Dubuque, IA 52001

Dupaco Community Credit Union is headquartered in Dubuque and is the 3rd largest credit union in the state of Iowa. It is also the 138th largest credit union in the nation. It was established in 1948 and as of December of 2023, it had grown to 653 employees and 163,694 members at 23 locations. Dupaco Community Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Dupaco Community Credit Union is open to those who live or work in any Iowa county; or the Illinois counties of Carroll, Jo Daviess, Stephenson, Rock Island, or Whiteside; or the Wisconsin counties of Crawford, Columbia, Dane, Dodge, Grant, Green, Iowa, Jefferson, Lafayette, Richland, Rock, Sauk, Walworth, or Waukesha.
See current membership details

Reviews (5)


Opened three accounts great experience very helpful followed up and made sure every thing happened to get accounts open and money transferred. I'm usually the one to make sure every thing gets done.
All three employees I talked to were knowledgeable and helpful.

Dupaco Is A Great Place To Get Started!

Posted by: |

When I was first looking for a place to bank, I didn't know where to start. I went in to "check out" Dupaco. I was greeted immediately, and I felt like I belonged there. I am SO glad that I stopped in that day. Dupaco has been a perfect fit for me and my needs.

Complicated Ira Transfer Deposit

Posted by: |

 I travel out of state for my job a lot and am not able to just walk in to my cu.   Isn't this why there is online banking ?       I have a IRA at another cu and was wanting to transfer it to dupaco cu. I contacted dupaco thru an online banking secure email and they replied to me on my regular email. ??  So now they want all account numbers from the outside cu and they will email me the paperwork via another "jump thru some hoops" secure email. Unable to open this new email  to download paperwork and ask them to just send blank paperwork and inform them that I am able to fill in the balnks with my account numbers and then usps mail back.   Apparently that can not be done -- 2 days since I requested and no reply.

This cu seems to want to go out of their to complicate things.  What will be the headache when I decide to cash out ?

Backwards Banking

Posted by: |

Dupaco asks for your date of birth when making a small deposit into your accounts. After I complained about it they now ask for an ID to make a deposit with balance. I told them I don’t even need a balance because it’s emailed to me immediately. But instead of simply asking if I want a balance clerks now bring up the issue in front of other customers creating an embarrassing situation for me.

Worst Credit Union Ever

I have been with dupaco for less than a year. They been super shadey. Lost close to 2 grand. My credit went from a 598 to 519. I would not recommend anyone go to them. They said I was a member. Nope I was free money to them. I work where we have a membership base company. I would never do what dupaco dose to people.


Health Grade Components

NCUA #64049
Year Chartered1948
Primary Regulator
Profit Margin
Return on Assets - YTD0.57%
Return on Equity - YTD5.82%
Annual Interest Income$142.3MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$3.27B$3.01B
LoansQ4 2023vs Q4 2022$2.35B$2.18B
DepositsQ4 2023vs Q4 2022$2.58B$2.36B
Equity CapitalQ4 2023vs Q4 2022$316.1MM$292.1MM
Loan Loss AllowanceQ4 2023vs Q4 2022$23.2MM$18.7MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$17.1MM$12.9MM
Real Estate OwnedQ4 2023vs Q4 2022$22K$30K

Rates for Dupaco Community Credit Union are currently being reviewed.



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