E-Central Credit Union


Overview / Commentary
626-799-6000
990 S Fair Oaks Ave
Pasadena, CA 91105

E-Central Credit Union is headquartered in Pasadena and is the 124th largest credit union in the state of California. It is also the 1,283rd largest credit union in the nation. It was established in 1943 and as of September of 2022, it had grown to 32 employees and 11,010 members at 1 location. E-Central Credit Union has an A health rating.

Field of Membership Restrictions

E-Central Credit Union is open to individuals who live, work, worship, or attend school in California's San Gabriel Valley, the city of Commerce, or 46 named neighboring cities of Commerce. Employees of several Select Employee Groups also qualify for membership. Anyone who belongs to any other credit union qualifies for membership, regardless of where they live, but new accounts must be opened in-branch.
See current membership details

Reviews (2)

Professionalism

Posted by: |

Very unpolished workers at this credit union. Rude staff who rush and argue with members.

I Would Not Recommend Them To Anyone

Posted by: |

I was a customer of E-Central for over 10 years.  They gave adequate service, as long as I didn't need anything from them.  Otherwise, Customer service was poor, and unhelpful.  I had a problem with my account, and became overdrawn.  They closed my checking account and left only the savings account open, I talked to their account rep and he would not re-open the checking account.  What was worse, was that they reported onto my credit history that I owed them a balance, even though it was paid and I had an active account.  I made several calls to get this fixed and they said that they would make the correction to my credit report, but never did.  After speaking with the account rep for the fourth time about this he said, "Well, I'm going to need to see you increase your account balance on a regular basis, then I will look into it again."  That was the last straw.  I had to wait the 7 years for it to come off my record so that I can open an account with another institution.  Once I was able to open an account elsewhere, I closed my account with them (yes, during the whole time I couldn't open an account anywhere else, they kept my savings account open and in good standing).  I would not recommend them to my worst enemy.



Health

Health Grade Components

Overall
NCUA #62323
Year Chartered1943
Employees32
Primary Regulator
Profit Margin
Return on Assets - YTD0.75%
Return on Equity - YTD4.29%
Annual Interest Income$4.6MM
Assets and Liabilities
AssetsQ3 2022vs Q3 2021$191.8MM$190.9MM
LoansQ3 2022vs Q3 2021$134.2MM$118.4MM
DepositsQ3 2022vs Q3 2021$156.7MM$157.2MM
Equity CapitalQ3 2022vs Q3 2021$33.4MM$32.3MM
Loan Loss AllowanceQ3 2022vs Q3 2021$1.7MM$1.5MM
Unbacked Noncurrent LoansQ3 2022vs Q3 2021$584.00K$1.3MM
Real Estate OwnedQ3 2022vs Q3 2021$0$0
Rates

Rates for E-Central Credit Union are currently being reviewed.

Locations


E-Central Credit Union Locations
Branch Office990 S Fair Oaks AvePasadena, CA 91105

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