Empower Federal Credit Union is headquartered in Syracuse and is the 10th largest credit union in the state of New York. It is also the 119th largest credit union in the nation. It was established in 1939 and as of March of 2025, it had grown to 558 employees and 286,846 members at 25 locations. Empower Federal Credit Union has an A health rating.
Field of Membership Restrictions
Membership in Empower Federal Credit Union is open to those who live, work, worship, or attend school in the following areas: (1) the Cities of Buffalo, Binghamton, Syracuse, and Utica; (2) the towns of Geddes, Cheektowaga, and Union; (3) Oswego County; (4) designated areas of Liverpool, Montgomery County, Village of New York Mills, City of Elmira (except census tract #5, West Elmira, and Big Flats), Village of Elmira Heights, Nedrow, and Village of Horseheads. Membership is also open to employees and members of over 300 Select Employee Groups.
See current membership details
Terrible Experience With Management
Terrible response from management when there was fraud on my credit card. They were ignoring me and telling me essentially not to worry about it as if they were speaking to someone stupid would say "Oh, OK. I won't worry about it". Being patronizing and not showing me respect. Trying to get me to just let it blow over. That is so unprofessional.
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 3025 |
| Year Chartered | 1939 |
| Employees | 558 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.81% |
| Return on Equity - YTD | 9.38% |
| Annual Interest Income | $53.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $4.01B$3.58B |
| Loans | Q1 2025vs Q1 2024 | $3.15B$2.72B |
| Deposits | Q1 2025vs Q1 2024 | $3.63B$3.24B |
| Equity Capital | Q1 2025vs Q1 2024 | $340.8MM$293.4MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $40.8MM$33.5MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $15.9MM$11.4MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $313K$387K |
