Overview / Commentary
870-735-6100
301 Shoppingway Boulevard
West Memphis, AR 72301
Reviews (1)

BIG Step Up From Chime

I had joined Chime last year based on the promise of Micro Savings and early direct deposit.

What they DON'T talk about is how their ATM card network is small and if you don't use it, you are charged 2.50 a pop. If you get cash back from a bank, it is also 2.50 bucks. And they had a limit of 500 / day to get cash back.

I've been with Empower for just over a month and so far it is pretty good.

The good:
1. Early access to direct deposits like Chime
2. 2 percent cash back on debit card swipes like credit cards.
3. 2 percent interest on deposits (as opposed to 0.01 percent by Chime).
4. 1000 daily limit for cash withdrawals and no fees for ANY ATMs
5. Seamless integration with my other banks (including Fidelity, Live Oak Bank, and my local CU)
6. Mobile check deposits.
7. I haven't gotten hit with a single fee yet.
8. They will allow you see all your balances and activity from your other banks in the app so you have a one-app-look for all your money sources.

The not-so-good:
1. Support is not great if you have problems or questions
2. No website to view your activity -- you are limited to the app on your mobile devices
3. The app can be glitchy in terms of transfers
4. The app is very "chatty" and gives you lots of useless alerts which you can't delete.

However, the goods outweigh the bad -- especially compared to Chime. Hopefully they will continue to keep their features. I really like the fact that I get cashback for debit card swipes so I don't feel compelled to run up debt on my credit card.



Health
B+

Health Grade Components

Overall
FDIC Certificate #1299
Year Established1925
Employees323
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.91%
Return on Equity - YTD10.44%
Annual Interest Income$24.1MM
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$473.2MM$456.9MM
LoansQ4 2018vs Q4 2017$390.4MM$388.8MM
DepositsQ4 2018vs Q4 2017$383.8MM$368.6MM
Equity CapitalQ4 2018vs Q4 2017$42.3MM$40.0MM
Loan Loss AllowanceQ4 2018vs Q4 2017$6.2MM$6.4MM
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$3.0MM$3.3MM
Real Estate OwnedQ4 2018vs Q4 2017$2.3MM$1.8MM
Rates
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Empower Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.15%--Savings Account
Locations

Empower is an Internet only bank and does not have branch locations. Its headquarters is located at 301 Shoppingway Boulevard - West Memphis, AR 72301

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